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SB: Helpdesk, Live Chat & FAQs logo

SB: Helpdesk, Live Chat & FAQs

Quickly build a help center & product FAQs w/ ChatGPT FAQs app

ShipperHQ: Smart Rates + Rules logo

ShipperHQ: Smart Rates + Rules

Total control over the rates & options you show at checkout

SB: Helpdesk, Live Chat & FAQs logo

SB: Helpdesk, Live Chat & FAQs

Quickly build a help center & product FAQs w/ ChatGPT FAQs app

ShipperHQ: Smart Rates + Rules logo

ShipperHQ: Smart Rates + Rules

Total control over the rates & options you show at checkout

Rating

Rating

325 Reviews
7.6
65 Reviews
9.1

Pricing

Pricing

  • $5.99-$49.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
Install App More info
  • $75-$600 / Month
  • 15 Days Free Trial
Install App More info

Features

Features

  • Chatgpt integration
  • Live chat support
  • Ai faq builder
  • Product page faqs
  • Support ticketing system
  • Multilingual faqs
  • Centralized helpdesk
  • Real-time carrier rates
  • Granular rate control
  • Powerful shipping rules
  • Accurate delivery dates
  • Cart-based rate manipulation
  • Real-time box packing
  • Automated multi-warehouse rating

Screenshots

Screenshots

SB: Helpdesk, Live Chat & FAQs screenshot SB: Helpdesk, Live Chat & FAQs screenshot SB: Helpdesk, Live Chat & FAQs screenshot SB: Helpdesk, Live Chat & FAQs screenshot
+ 2 more
SB: Helpdesk, Live Chat & FAQs screenshot SB: Helpdesk, Live Chat & FAQs screenshot
ShipperHQ: Smart Rates + Rules screenshot ShipperHQ: Smart Rates + Rules screenshot ShipperHQ: Smart Rates + Rules screenshot ShipperHQ: Smart Rates + Rules screenshot
+ 2 more
ShipperHQ: Smart Rates + Rules screenshot ShipperHQ: Smart Rates + Rules screenshot

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Pros

Pros

  • Easy-to-use customer service solution for e-commerce
  • User-friendly FAQ builder for creating informative and easy-to-navigate FAQ pages
  • Saves valuable support team resources
  • Integrated ChatGPT for automatically generating FAQs
  • Leverage live chat and a support ticketing system to enhance customer interactions
  • 24/7 live chat support available
  • AI-powered FAQ translations for global reach
  • Display product FAQs directly on the product page to boost sales and conversion rate
  • Centralized inquiries from multiple channels in one helpdesk ticketing system
  • Feature-rich platform that covers every aspect of customer support
  • Intuitive and easy-to-navigate interface
  • Responsive and knowledgeable support team
  • Provides granular control over shipping rates and options, reducing abandoned carts and increasing sales
  • Extremely powerful shipping rules allow detailed configurations based on how, when, and where items will be shipped
  • Helps charge the right price for shipping and provides accurate delivery dates, reducing costs for both merchants and customers
  • Supports real-time rates from over 50 carriers worldwide, including LTL freight
  • Displays accurate delivery dates and transit times, taking into account lead times
  • Enables manipulation of shipping rates and options based on cart or product criteria
  • Includes real-time box packing based on specific setups
  • Automates rating from multiple warehouses, essential for merchants who dropship

Cons

Cons

  • May be complex to set up due to extensive features and options
  • Could require a learning curve for users to fully utilize the powerful shipping rules
  • Potential integration issues with existing systems may need to be resolved
  • Real-time rates and accurate delivery dates depend on carrier reliability, which can vary
  • Multi-warehouse automation might require additional configuration and management

Categories

Categories

Launched

Launched

Dec 07, 2015
Sep 05, 2019

Developer

Developer

Built by Shopify

Apps:

19244

Average Rating:

2.5

Reviews:

794,068

Built by Shopify

Apps:

19244

Average Rating:

2.5

Reviews:

794,068

Make Your Choice

Make Your Choice

Install App More info View alternatives
Install App More info View alternatives

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