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Reamaze Live Chat Helpdesk CRM logo

Reamaze Live Chat Helpdesk CRM

Convert more customers w/ AI powered helpdesk and live chat

Formilla Live Chat + Chatbot logo

Formilla Live Chat + Chatbot

Live chat and chatbot to increase sales and improve support!

Reamaze Live Chat Helpdesk CRM logo

Reamaze Live Chat Helpdesk CRM

Convert more customers w/ AI powered helpdesk and live chat

Formilla Live Chat + Chatbot logo

Formilla Live Chat + Chatbot

Live chat and chatbot to increase sales and improve support!

Rating

Rating

262 Reviews
9.1
41 Reviews
8.2

Pricing

Pricing

  • $29-$899 / Month
  • 14 Days Free Trial
Try for Free More info
  • $17.49-$74.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
Try for Free More info

Features

Features

  • Push notifications
  • Automations
  • Order management
  • Ai chatbots
  • Content generation
  • Unified inbox
  • Ai-powered live chat
  • Satisfaction surveys
  • Status pages
  • Real-time chat
  • Visitor monitoring
  • Lead qualification
  • Mobile apps
  • Marketing popups

Screenshots

Screenshots

Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot
+ 8 more
Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot
Formilla Live Chat + Chatbot screenshot Formilla Live Chat + Chatbot screenshot Formilla Live Chat + Chatbot screenshot Formilla Live Chat + Chatbot screenshot
+ 3 more
Formilla Live Chat + Chatbot screenshot Formilla Live Chat + Chatbot screenshot Formilla Live Chat + Chatbot screenshot

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Pros

Pros

  • AI-powered helpdesk and live chat optimized for sales
  • Unified helpdesk inbox and CRM that maps conversations to orders, revenue, returns, and reviews
  • Ability to unify email, social, SMS, and voice conversations in a single inbox
  • Directly manage, modify, and create Shopify orders within customer support and chats
  • AI capabilities for creating replies, writing FAQ articles, building chatbots, and summarizing
  • Automation of common tasks and patterns with data and rules to save time
  • Contains features for satisfaction surveys, status pages, and push notifications to keep customers engaged
  • Real-time chat and chatbots have proven to increase sales and improve support
  • Immediate assistance preferred by customers over phone and email
  • Free package available for one user
  • Flexible premium packages available for more features
  • Marketing popups included to engage customers in various ways
  • Ability to see visitors on the site in real-time and request to chat
  • 24/7 lead qualification and product marketing by chatbot
  • Mobile app support for live chat from anywhere in the world

Cons

Cons

  • May require a learning curve to set up and optimize AI functionalities
  • Potential integration issues with non-Shopify platforms
  • Could be expensive for small businesses
  • Dependent on the reliability of AI algorithms which may need fine-tuning
  • Some users might find the unified inbox overwhelming if not managed properly
  • Free package limited to only one user
  • Full features and benefits might require a premium package
  • Potential need for constant monitoring to handle real-time chats effectively
  • Chatbots might not handle complex customer queries as effectively as human agents

Categories

Categories

Launched

Launched

Mar 31, 2014
Jun 02, 2014

Developer

Developer

Built by Reamaze

Apps:

1

Average Rating:

4.5

Reviews:

262

Built by Formilla.com

Apps:

1

Average Rating:

5

Reviews:

41

Make Your Choice

Make Your Choice

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