Compare Moose: Live Chat FAQ Whatsapp vs SeedGrow WhatsApp Chat

Name: SeedGrow WhatsApp Chat
Brand: SeedGrow

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

SeedGrow WhatsApp Chat

Integrate WhatsApp chat button into your store & product pages

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

SeedGrow WhatsApp Chat

Integrate WhatsApp chat button into your store & product pages

Rating

279 Reviews

9.4

123 Reviews

9.2

Pricing

Install App More info

Features

Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports

Responsive design
Prefilled messages
Integrate whatsapp button
Design floating widget
Customizable display conditions
Gdpr compliance notice
Manage agents availability
Single/multi-agent support
Custom working hours

Screenshots

Moose: Live Chat FAQ Whatsapp screenshot

+ 3 more

+ 1 more

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Pros

Exclusively built for Shopify merchants ensuring tailored features
Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
All-in-one support helpdesk that manages tickets from various channels
Customizable help widget for efficient ticket reception
Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
Insightful reporting features for team and real-time ticket performance
24/7 support availability, ensuring round-the-clock service
Intuitive user interface allowing for seamless integration into product pages
High-quality customer support, including one-to-one demo calls and tutorial sessions

Instant and easy interaction with business
Quick engagement with visitors helps in closing deals faster
Customizable floating widget with live preview
Custom design for WhatsApp button, display conditions, and GDPR compliance
Option to show/hide agents based on their availability
Responsive design for WhatsApp icon, button, and chat widget
Ability to create and manage single or multiple agents
Customizable agent details including name, title, working hours, and prefilled messages

Cons

Missing information about pricing or possible limitations in the free version
Potential reliance on updates for promised features like the upcoming Chat feature

Dependent on WhatsApp Business availability and features
Potential privacy concerns related to GDPR compliance handling
Customization might be complex for users without technical knowledge
May require regular updates to stay compatible with Shopify and WhatsApp updates

Launched

Aug 21, 2023

Nov 17, 2021

Developer

Built by MOOSE INNOVATIONS INC.

Apps:

Average Rating:

2.5

Reviews:

279

Built by SeedGrow

Apps:

Average Rating:

4.9

Reviews:

208

Make Your Choice

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Compare Moose: Live Chat FAQ Whatsapp vs SeedGrow WhatsApp Chat

Moose: Live Chat FAQ Whatsapp

SeedGrow WhatsApp Chat

Moose: Live Chat FAQ Whatsapp