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  3. Compare Moose: Live Chat FAQ Whatsapp vs SeedGrow WhatsApp Chat
Moose: Live Chat FAQ Whatsapp logo

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

SeedGrow WhatsApp Chat logo

SeedGrow WhatsApp Chat

Integrate WhatsApp chat button into your store & product pages

Moose: Live Chat FAQ Whatsapp logo

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

SeedGrow WhatsApp Chat logo

SeedGrow WhatsApp Chat

Integrate WhatsApp chat button into your store & product pages

Rating

Rating

251 Reviews
9.4
160 Reviews
8.2

Pricing

Pricing

  • Free App
Try for Free More info
  • $6.9 / Month
  • Free Plan Available
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Faq builder
  • Help center templates
  • Support ticket management
  • Customizable help widget
  • Efficient helpdesk workflow
  • Insightful performance reports
  • Responsive design
  • Prefilled messages
  • Integrate whatsapp button
  • Design floating widget
  • Customizable display conditions
  • Gdpr compliance notice
  • Manage agents availability
  • Single/multi-agent support
  • Custom working hours

Screenshots

Screenshots

Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot
+ 3 more
Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot
SeedGrow WhatsApp Chat screenshot SeedGrow WhatsApp Chat screenshot SeedGrow WhatsApp Chat screenshot SeedGrow WhatsApp Chat screenshot
+ 1 more
SeedGrow WhatsApp Chat screenshot

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Pros

Pros

  • Exclusively built for Shopify merchants ensuring tailored features
  • Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
  • All-in-one support helpdesk that manages tickets from various channels
  • Customizable help widget for efficient ticket reception
  • Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
  • Insightful reporting features for team and real-time ticket performance
  • 24/7 support availability, ensuring round-the-clock service
  • Intuitive user interface allowing for seamless integration into product pages
  • High-quality customer support, including one-to-one demo calls and tutorial sessions
  • Instant and easy interaction with business
  • Quick engagement with visitors helps in closing deals faster
  • Customizable floating widget with live preview
  • Custom design for WhatsApp button, display conditions, and GDPR compliance
  • Option to show/hide agents based on their availability
  • Responsive design for WhatsApp icon, button, and chat widget
  • Ability to create and manage single or multiple agents
  • Customizable agent details including name, title, working hours, and prefilled messages

Cons

Cons

  • Missing information about pricing or possible limitations in the free version
  • Potential reliance on updates for promised features like the upcoming Chat feature
  • Dependent on WhatsApp Business availability and features
  • Potential privacy concerns related to GDPR compliance handling
  • Customization might be complex for users without technical knowledge
  • May require regular updates to stay compatible with Shopify and WhatsApp updates

Categories

Categories

Launched

Launched

Aug 21, 2023
Nov 17, 2021

Developer

Developer

Built by MOOSE INNOVATIONS INC.

Apps:

1

Average Rating:

5

Reviews:

251

Built by SeedGrow

Apps:

3

Average Rating:

4.8

Reviews:

271

Make Your Choice

Make Your Choice

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Try for Free More info View alternatives
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