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  3. Compare Moose: Live Chat FAQ Whatsapp vs Coco: AI WhatsApp Marketing
Moose: Live Chat FAQ Whatsapp logo

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

Coco: AI WhatsApp Marketing logo

Coco: AI WhatsApp Marketing

AI Chat on Whatsapp with Cart Recovery and Newsletters

Moose: Live Chat FAQ Whatsapp logo

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

Coco: AI WhatsApp Marketing logo

Coco: AI WhatsApp Marketing

AI Chat on Whatsapp with Cart Recovery and Newsletters

Rating

Rating

251 Reviews
9.4
55 Reviews
9.2

Pricing

Pricing

  • Free App
Try for Free More info
  • $59-$159 / Month
Try for Free More info

Features

Features

  • Faq builder
  • Help center templates
  • Support ticket management
  • Customizable help widget
  • Efficient helpdesk workflow
  • Insightful performance reports
  • Gdpr compliant
  • Marketing campaigns
  • Cart recovery
  • Newsletters
  • Ai chat
  • Review conversations

Screenshots

Screenshots

Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot
+ 3 more
Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot
Coco: AI WhatsApp Marketing screenshot Coco: AI WhatsApp Marketing screenshot Coco: AI WhatsApp Marketing screenshot Coco: AI WhatsApp Marketing screenshot
+ 3 more
Coco: AI WhatsApp Marketing screenshot Coco: AI WhatsApp Marketing screenshot Coco: AI WhatsApp Marketing screenshot

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Pros

Pros

  • Exclusively built for Shopify merchants ensuring tailored features
  • Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
  • All-in-one support helpdesk that manages tickets from various channels
  • Customizable help widget for efficient ticket reception
  • Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
  • Insightful reporting features for team and real-time ticket performance
  • 24/7 support availability, ensuring round-the-clock service
  • Intuitive user interface allowing for seamless integration into product pages
  • High-quality customer support, including one-to-one demo calls and tutorial sessions
  • Automates cart recovery on WhatsApp, potentially boosting sales
  • Allows sending personalized marketing campaigns and newsletters via WhatsApp
  • Easy and quick installation with no coding required, operational within a minute
  • Ability to review user conversations, potentially improving customer service
  • GDPR compliant, ensuring data privacy and security
  • Highly praised for improving ROI (17x increase reported)
  • Support team receives high praise for being friendly, responsive, and helpful
  • Reports of quick return on investment (profitable within two days)

Cons

Cons

  • Missing information about pricing or possible limitations in the free version
  • Potential reliance on updates for promised features like the upcoming Chat feature
  • Limited language support based on available reviews (potential con for non-English or non-French speakers)
  • Dependence on WhatsApp platform may not cater to users who prefer other messaging apps

Categories

Categories

Launched

Launched

Aug 21, 2023
Jul 03, 2024

Developer

Developer

Built by MOOSE INNOVATIONS INC.

Apps:

1

Average Rating:

5

Reviews:

251

Built by Coco

Apps:

1

Average Rating:

4.9

Reviews:

55

Make Your Choice

Make Your Choice

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