Compare Moose: AI Chatbot & Live Chat vs FAST ‑ WhatsApp Chat

Name: FAST ‑ WhatsApp Chat
Brand: Zynclabs

Moose: AI Chatbot & Live Chat

Advanced Helpdesk: FAQ builder, help center, support widget

FAST ‑ WhatsApp Chat

Boost sales with customizable WhatsApp chat integration for your site.

Moose: AI Chatbot & Live Chat

Advanced Helpdesk: FAQ builder, help center, support widget

FAST ‑ WhatsApp Chat

Boost sales with customizable WhatsApp chat integration for your site.

Rating

340 Reviews

9.4

22 Reviews

9.1

Pricing

Install App More info

Features

Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports

Brand-matching styling
Responsive chat widget
Customizable whatsapp integration
Smart pre-filled messages
Custom business hours
Fast load, no code

Screenshots

Moose: AI Chatbot & Live Chat screenshot

+ 3 more

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Pros

Exclusively built for Shopify merchants ensuring tailored features
Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
All-in-one support helpdesk that manages tickets from various channels
Customizable help widget for efficient ticket reception
Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
Insightful reporting features for team and real-time ticket performance
24/7 support availability, ensuring round-the-clock service
Intuitive user interface allowing for seamless integration into product pages
High-quality customer support, including one-to-one demo calls and tutorial sessions

Customizable pre-filled smart WhatsApp messages to initiate conversations easily.
Responsive chat button, icon, and widget that integrate seamlessly into websites.
Fully responsive chat widget for a flawless experience on all devices.
Allows setting custom business hours for customer availability.
Enhanced styling options to match your brand perfectly.
Smart pre-filled messages include links to products, streamlining sales.
Fast loading speed with no additional code added to your theme.

Cons

Missing information about pricing or possible limitations in the free version
Potential reliance on updates for promised features like the upcoming Chat feature

Limited functionality if not using WhatsApp for customer interaction.
Dependent on WhatsApp's availability and service reliability.
Requires customers to have WhatsApp installed to initiate conversations.
Over-reliance on a third-party platform for customer communication.
May not be suitable for businesses where WhatsApp is not a popular communication channel.

Launched

Aug 21, 2023

May 15, 2025

Developer

Built by MOOSE INNOVATIONS INC.

Apps:

Average Rating:

2.5

Reviews:

340

Built by Zynclabs

Apps:

Average Rating:

3.8

Reviews:

Make Your Choice

Install App More info View alternatives

Install App More info

Marketing Automation

Customer Acquisition & Retention

Digital Marketing & Advertising

Email Marketing

Loyalty & Customer Referrals

Search Engine Optimization

Affiliate Programs

Tools/Widgets

Platform Feature Enhancements

Connectors & Integrations

Images & Rich Media

Site Performance & Monitoring

Accessibility

Store Locators

Trust Marks

Fulfillment & Delivery

Label Printing

Drop Shipping

Shipping Rates

Shipping Optimization

Tracking

Cross-Border Fulfillment

Warehouse Management

Inventory & Order Management

Product Information Management (PIM)

Returns Processing (RMA)

Payment Processors & Gateways

Fraud Prevention & Security

Recurring Billing & Subscriptions

Gift Cards & Certificates

Search & Navigation

Ratings & Reviews

Visual Merchandising

Personalization & Recommendations

Compare Moose: AI Chatbot & Live Chat vs FAST ‑ WhatsApp Chat

Moose: AI Chatbot & Live Chat

FAST ‑ WhatsApp Chat

Moose: AI Chatbot & Live Chat