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  3. Compare Dondy: WhatsApp Marketing+Chat vs Moose: Live Chat FAQ Whatsapp
Dondy: WhatsApp Marketing+Chat logo

Dondy: WhatsApp Marketing+Chat

WhatsApp Platform Including Automation, Abandoned Carts & Chat

Moose: Live Chat FAQ Whatsapp logo

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

Dondy: WhatsApp Marketing+Chat logo

Dondy: WhatsApp Marketing+Chat

WhatsApp Platform Including Automation, Abandoned Carts & Chat

Moose: Live Chat FAQ Whatsapp logo

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

Rating

Rating

957 Reviews
9.1
251 Reviews
9.4

Pricing

Pricing

  • $6.99-$159.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info
  • Free App
Try for Free More info

Features

Features

  • Easy installation
  • Whatsapp marketing campaigns
  • Automated abandoned cart recovery
  • Personalized messaging automation
  • Instant whatsapp chat widget
  • Live event-based flows
  • Bulk messaging
  • Faq builder
  • Help center templates
  • Support ticket management
  • Customizable help widget
  • Efficient helpdesk workflow
  • Insightful performance reports

Screenshots

Screenshots

Dondy: WhatsApp Marketing+Chat screenshot Dondy: WhatsApp Marketing+Chat screenshot Dondy: WhatsApp Marketing+Chat screenshot Dondy: WhatsApp Marketing+Chat screenshot
+ 1 more
Dondy: WhatsApp Marketing+Chat screenshot
Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot
+ 3 more
Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot Moose: Live Chat FAQ Whatsapp screenshot

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Pros

Pros

  • Quick and simple set-up
  • Efficient support team; quick responses to queries
  • User-friendly and easy to install without requiring coding knowledge
  • Effectiveness in recovering abandoned carts and sending personalized messages
  • Ability to build custom WhatsApp flows based on live events and specific conditions
  • Large audience reach through bulk messaging and marketing campaigns
  • Responsive WhatsApp icon, button, and chat widget that improve customer experience
  • Positive customer service experience as highlighted by numerous user reviews
  • Intuitive application with good possibilities to build customer service
  • Pro services available for advanced features
  • Free version offered
  • Exclusively built for Shopify merchants ensuring tailored features
  • Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
  • All-in-one support helpdesk that manages tickets from various channels
  • Customizable help widget for efficient ticket reception
  • Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
  • Insightful reporting features for team and real-time ticket performance
  • 24/7 support availability, ensuring round-the-clock service
  • Intuitive user interface allowing for seamless integration into product pages
  • High-quality customer support, including one-to-one demo calls and tutorial sessions

Cons

Cons

  • Missing information about pricing or possible limitations in the free version
  • Potential reliance on updates for promised features like the upcoming Chat feature

Categories

Categories

Launched

Launched

Mar 14, 2023
Aug 21, 2023

Developer

Developer

Built by Dondy

Apps:

1

Average Rating:

4.9

Reviews:

957

Built by MOOSE INNOVATIONS INC.

Apps:

1

Average Rating:

5

Reviews:

251

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