Compare Chatway Live Chat & WhatsApp vs Formilla Live Chat + Chatbot

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Formilla Live Chat + Chatbot

Live chat and chatbot to increase sales and improve support!

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Formilla Live Chat + Chatbot

Live chat and chatbot to increase sales and improve support!

Rating

356 Reviews

41 Reviews

8.2

Pricing

Try for Free More info

Features

File sharing
Mobile compatibility
Customizable widget
Real-time chat
Chat history
Visitor recommendations

Real-time chat
Visitor monitoring
Lead qualification
Mobile apps
Marketing popups

Screenshots

+ 3 more

+ 3 more

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Pros

Offers immediate customer service through live chat, helping to provide timely assistance
Ability to make recommendations and offers based on past conversations or pages visited
Agents can be assigned to specific customer service conversations for better management
Available on both Android and iOS, allowing for mobile notifications and responses
Provides customization options for the chat widget, including color, logo, and button size
Easy file sharing within the chat for enhanced customer support
Comprehensive conversation history to provide context before responding
Notifications are instant, helping ensure timely responses
Highly rated user experience with consistent 5-star reviews
Compatible with third-party themes and highly reliable according to user reviews
Responsive support team praised by multiple users
Enables chat assignment among team members, facilitating better teamwork

Real-time chat and chatbots have proven to increase sales and improve support
Immediate assistance preferred by customers over phone and email
Free package available for one user
Flexible premium packages available for more features
Marketing popups included to engage customers in various ways
Ability to see visitors on the site in real-time and request to chat
24/7 lead qualification and product marketing by chatbot
Mobile app support for live chat from anywhere in the world

Cons

Free package limited to only one user
Full features and benefits might require a premium package
Potential need for constant monitoring to handle real-time chats effectively
Chatbots might not handle complex customer queries as effectively as human agents

Launched

Sep 06, 2023

Jun 02, 2014

Developer

Built by Premio

Apps:

Average Rating:

Reviews:

976

Built by Formilla.com

Apps:

Average Rating:

Reviews:

Make Your Choice

Try for Free More info View alternatives

Try for Free More info

Compare Chatway Live Chat & WhatsApp vs Formilla Live Chat + Chatbot

Chatway Live Chat & WhatsApp

Formilla Live Chat + Chatbot

Chatway Live Chat & WhatsApp

Formilla Live Chat + Chatbot

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Premio

Built by Formilla.com

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