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Chatway Live Chat & WhatsApp logo

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Chatra — Live Chat & Chatbot logo

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

Chatway Live Chat & WhatsApp logo

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Chatra — Live Chat & Chatbot logo

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

Rating

Rating

356 Reviews
9
656 Reviews
9.1

Pricing

Pricing

  • $15 / Month
  • 14 Days Free Trial
Try for Free More info
  • $31-$41 / Month
  • Free Plan Available
  • 10 Days Free Trial
Try for Free More info

Features

Features

  • File sharing
  • Mobile compatibility
  • Customizable widget
  • Real-time chat
  • Chat history
  • Visitor recommendations
  • Social media integration
  • Live chat
  • Chatbot automation
  • Real-time visitor tracking
  • Cross-device support
  • Shared inbox
  • Cart saver
  • Targeted chats
  • 24/7 support

Screenshots

Screenshots

Chatway Live Chat & WhatsApp screenshot Chatway Live Chat & WhatsApp screenshot Chatway Live Chat & WhatsApp screenshot Chatway Live Chat & WhatsApp screenshot
+ 3 more
Chatway Live Chat & WhatsApp screenshot Chatway Live Chat & WhatsApp screenshot Chatway Live Chat & WhatsApp screenshot
Chatra — Live Chat & Chatbot screenshot Chatra — Live Chat & Chatbot screenshot Chatra — Live Chat & Chatbot screenshot Chatra — Live Chat & Chatbot screenshot
+ 1 more
Chatra — Live Chat & Chatbot screenshot

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Pros

Pros

  • Offers immediate customer service through live chat, helping to provide timely assistance
  • Ability to make recommendations and offers based on past conversations or pages visited
  • Agents can be assigned to specific customer service conversations for better management
  • Available on both Android and iOS, allowing for mobile notifications and responses
  • Provides customization options for the chat widget, including color, logo, and button size
  • Easy file sharing within the chat for enhanced customer support
  • Comprehensive conversation history to provide context before responding
  • Notifications are instant, helping ensure timely responses
  • Highly rated user experience with consistent 5-star reviews
  • Compatible with third-party themes and highly reliable according to user reviews
  • Responsive support team praised by multiple users
  • Enables chat assignment among team members, facilitating better teamwork
  • Boosts engagement and drives sales
  • Offers Live Chat, Chatbot, Cart Saver, and Shared Inbox tools
  • Allows cross-selling products to increase average order value
  • Proactively reaches out to customers stuck at checkout
  • Enables sending targeted chats and providing 24/7 automated customer support
  • Connects social and email channels to manage all conversations from one spot
  • Intuitive interface for seamless integration
  • Real-time insights into visitor activity on the website
  • Available on Windows, Mac, Android, and iOS

Cons

Cons

  • Instances of the app suddenly stopping to work after long-term use
  • Customer support perceived as ineffective
  • Potential disruptions could lead to hassle for both users and their customers

Categories

Categories

Launched

Launched

Sep 06, 2023
Oct 28, 2015

Developer

Developer

Built by Premio

Apps:

4

Average Rating:

5

Reviews:

976

Built by Roger Wilco LLC

Apps:

1

Average Rating:

4.8

Reviews:

656

Make Your Choice

Make Your Choice

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