Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

LiveChat: Live Chat App

Live Chat with Help Desk and Product Recommendations

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

LiveChat: Live Chat App

Live Chat with Help Desk and Product Recommendations

Rating

Rating

2,361 Reviews
9.5
60 Reviews
9.1

Pricing

Pricing

  • $19.99-$49.99 / Month
  • 14 Days Free Trial
  • $24-$69 / Month
  • 14 Days Free Trial

Features

Features

  • Order tracking
  • Whatsapp integration
  • 24/7 automation
  • Faq management
  • Faq popups
  • Personalized contact
  • Query resolution
  • Livechat support
  • Product recommendations
  • Discount codes
  • Order history
  • Pre-set messages
  • Cart preview
  • Messaging integration

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Pros

Pros

  • Excellent user experience and intuitive interface
  • Responsive and helpful customer support available 24/7
  • Easy to install and navigate
  • Improves user experience, boosts conversion rates, and minimizes cart abandonment
  • Personalized Contact Us options via WhatsApp build trust and cut support time
  • Instant order tracking, quick query resolution, and tailored assistance
  • Customizable options and seamless integration with any website or platform
  • Stunning themes for FAQs popup and Help Center
  • Allows businesses to create numerous queries and FAQ categories
  • Multiple Contact Us methods including LiveChat support, Phone call, and Messenger
  • Immediate engagement with shoppers using pre-set messages
  • Capability to send discount codes based on visitor behavior
  • Access to customer details like cart content and order history
  • Possibility to send product recommendations linking directly to product pages
  • Real-time cart preview feature
  • Engage shoppers with coupons, deals, and announcements
  • Integration with popular messaging apps like Messenger and WhatsApp

Cons

Cons

  • Currently supports only one language
  • No option to upload custom profile photos for chat avatars, only uses Shopify store logo
  • Potential for intrusive experience if messages are too frequent
  • Requires monitoring and ongoing management to maintain effectiveness
  • Dependence on predefined criteria which may not cover all shopper behaviors
  • Possibility of technical issues or glitches during integration with other apps

Launched

Launched

Jun 08, 2022
Nov 29, 2017

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

2,361

Apps:

3

Average Rating:

4.7

Reviews:

65

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