BiteSpeed vs DC: Top WhatsApp Marketing Tools Comparison

Name: DC WhatsApp Marketing+Helpdesk
Brand: DelightChat

WhatsApp Chat & Abandoned Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

DC WhatsApp Marketing+Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

WhatsApp Chat & Abandoned Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

DC WhatsApp Marketing+Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Rating

339 Reviews

8.9

161 Reviews

9.1

Pricing

Install App More info

Features

Abandoned cart recovery
Product recommendations
Helpdesk inbox
Spin the wheel
Exit popups
Broadcast campaigns
Upselling/cross-selling
Customer data collection
Whatsapp shop
Automated query support
Cash-on-delivery conversion

Email integration
Unified dashboard
Whatsapp broadcasts
Multichannel messaging

Screenshots

WhatsApp Chat & Abandoned Cart screenshot

+ 3 more

DC WhatsApp Marketing+Helpdesk screenshot

+ 3 more

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Pros

Boosts sales through abandoned cart recovery
Increases WhatsApp subscribers
Effective upselling/cross-selling
Helps convert cash on delivery to prepaid orders
Allows for running chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop
Omnichannel support inbox to engage customers and automate 70% of queries
Easy-to-use dashboard with a lot of segmentations available
Prompt and reliable technical support
Comprehensive management tools for WhatsApp campaigns
Direct connectivity with Shopify provides easy access to customer base and products
Significant increase in sales with a high return on investment
Supports building WhatsApp subscribers via 'Spin The Wheel' & 'Exit Popups'
Supports collection of product reviews on WhatsApp and uploading to various review platforms
Can drive 15X RoI through abandoned cart recovery campaigns

Superb customer service with prompt issue resolution, often within hours
Easy API integration, making it user-friendly even for those not technically inclined
Useful and feature-rich for customer service and marketing broadcasts
Highly recommended by long-term users who have used it for multiple brands
Value for money with a fair offering of features

Cons

Occasional bugs, particularly related to Meta issues
Some features may still be in development or need updates/fixes

Launched

Oct 06, 2019

Jan 24, 2021

Developer

Built by BiteSpeed

Apps:

Average Rating:

4.8

Reviews:

339

Built by DelightChat

Apps:

Average Rating:

4.9

Reviews:

161

Make Your Choice

Install App More info View alternatives

BiteSpeed vs DC: Top WhatsApp Marketing Tools Comparison

WhatsApp Chat & Abandoned Cart

DC WhatsApp Marketing+Helpdesk

WhatsApp Chat & Abandoned Cart