Asklayer Survey & NPS for pros

Highly customizable & low-friction surveys get more answers

Commslayer ‑ Helpdesk

Solve support tickets faster with a helpdesk built for D2C

Asklayer Survey & NPS for pros

Highly customizable & low-friction surveys get more answers

Commslayer ‑ Helpdesk

Solve support tickets faster with a helpdesk built for D2C

Rating

Rating

109 Reviews
8.9
27 Reviews
9.2

Pricing

Pricing

  • $29-$89 / Month
  • 7 Days Free Trial

Features

Features

  • Unlimited surveys
  • Advanced targeting
  • On-site surveys
  • Tag users
  • Coupon generation
  • Deep integrations
  • Per-question reporting
  • In-app charts
  • Export raw data
  • 15+ question types
  • Skip logic
  • Question randomization
  • Nps and csat
  • Cross tabs analysis
  • Automatic email followup
  • Ai-drafted replies
  • Real-time access
  • Auto-moderation
  • Macros automations
  • Advanced role management

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Pros

Pros

  • Highly customizable surveys
  • Low-friction survey experience increases response rates
  • Clear actionable feedback assists in making good business decisions
  • Per-question reporting with in-app charts
  • Ability to export raw data for custom analysis
  • Unlimited surveys and question pages
  • 15+ question types available
  • Advanced features such as targeting rules, skip logic, question randomization, and coupon generation
  • Post-purchase surveys and NPS, CSAT capabilities
  • Integration with Shopify and webhooks
  • Automatic email follow-up surveys
  • On-site surveys with advanced per-page, per-product, and user-based targeting
  • Tag users based on answers to enhance marketing efforts
  • Free and powerful alternative to overpriced helpdesk solutions
  • Real-time access to order, shipping, and purchase history
  • AI-drafted replies for support tickets
  • Social media comment auto-moderation
  • Includes all essential features like macros, automations, and custom views
  • Advanced role management and reporting for support managers
  • Responsive support team and quick onboarding
  • Excellent value for money
  • Highly rated by users, especially for ease of use and functionality
  • Superhuman-like keyboard shortcuts for efficient ticket handling

Cons

Cons

  • Limited user feedback on potential drawbacks or performance issues
  • Relatively new product, might lack long-term reliability or features seen in established competitors

Launched

Launched

Dec 04, 2023
Dec 31, 2023

Developer

Developer

Apps:

2

Average Rating:

5

Reviews:

222

Apps:

1

Average Rating:

5

Reviews:

27

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