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Customer reviews: Smile.io Loyalty & Rewards

Develop by smile.io
<h3>What Merchants Think</h3> <p> Smile.io Loyalty & Rewards receives generally positive feedback from merchants who appreciate its straightforward setup and the positive impact on customer engagement and retention. Many praise the ease of integration and the effectiveness of the loyalty program in increasing customer interaction and revenue. </p> <h3>Key Strengths</h3> <ul> <li>Easy and quick integration and setup</li> <li>Excellent and responsive customer support</li> <li>Impressive range of features and flexibility</li> <li>Effective in increasing customer engagement and loyalty</li> <li>Availability of a functional free plan</li> </ul> <h3>Common Concerns</h3> <ul> <li>Higher pricing, especially for advanced features</li> <li>Some limitations in fraud prevention and social media sharing</li> <li>Integration challenges on certain platforms (e.g., BigCommerce)</li> <li>Lack of control in managing customer accounts</li> </ul> <h3>Final Thoughts</h3> <p> Overall, Smile.io Loyalty & Rewards is well-received for its robust functionality and strong customer support, making it a favored app among merchants looking to enhance customer loyalty. However, some pricing and technical limitations may require consideration for those with specific needs. Merchants commending easy setup and effective customer service suggest it is a valuable tool for building and managing a loyalty program. </p>

Reviews (548)

Overall rating
4.7

What Merchants Think

Smile.io Loyalty & Rewards receives generally positive feedback from merchants who appreciate its straightforward setup and the positive impact on customer engagement and retention. Many praise the ease of integration and the effectiveness of the loyalty program in increasing customer interaction and revenue.

Key Strengths

  • Easy and quick integration and setup
  • Excellent and responsive customer support
  • Impressive range of features and flexibility
  • Effective in increasing customer engagement and loyalty
  • Availability of a functional free plan

Common Concerns

  • Higher pricing, especially for advanced features
  • Some limitations in fraud prevention and social media sharing
  • Integration challenges on certain platforms (e.g., BigCommerce)
  • Lack of control in managing customer accounts

Final Thoughts

Overall, Smile.io Loyalty & Rewards is well-received for its robust functionality and strong customer support, making it a favored app among merchants looking to enhance customer loyalty. However, some pricing and technical limitations may require consideration for those with specific needs. Merchants commending easy setup and effective customer service suggest it is a valuable tool for building and managing a loyalty program.

Monique Fordyce

Nov 21, 2014  on Bigcommerce

So glad I added this to my site! -

I have been searching gigh and low for a rewards program for my website and most if not all of them were super expensive and you didn't get much for what you get. Then I came across Sweet Tooth and that all changed. I've had it on my site 2 days and alsready have over 50 customer sign up for it. This is really going to help with customer loyalty!

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