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Customer reviews: Smile.io Loyalty & Rewards

Develop by smile.io
<h3>What Merchants Think</h3> <p> Smile.io Loyalty & Rewards receives generally positive feedback from merchants who appreciate its straightforward setup and the positive impact on customer engagement and retention. Many praise the ease of integration and the effectiveness of the loyalty program in increasing customer interaction and revenue. </p> <h3>Key Strengths</h3> <ul> <li>Easy and quick integration and setup</li> <li>Excellent and responsive customer support</li> <li>Impressive range of features and flexibility</li> <li>Effective in increasing customer engagement and loyalty</li> <li>Availability of a functional free plan</li> </ul> <h3>Common Concerns</h3> <ul> <li>Higher pricing, especially for advanced features</li> <li>Some limitations in fraud prevention and social media sharing</li> <li>Integration challenges on certain platforms (e.g., BigCommerce)</li> <li>Lack of control in managing customer accounts</li> </ul> <h3>Final Thoughts</h3> <p> Overall, Smile.io Loyalty & Rewards is well-received for its robust functionality and strong customer support, making it a favored app among merchants looking to enhance customer loyalty. However, some pricing and technical limitations may require consideration for those with specific needs. Merchants commending easy setup and effective customer service suggest it is a valuable tool for building and managing a loyalty program. </p>
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Reviews (548)

Overall rating
4.7

What Merchants Think

Smile.io Loyalty & Rewards receives generally positive feedback from merchants who appreciate its straightforward setup and the positive impact on customer engagement and retention. Many praise the ease of integration and the effectiveness of the loyalty program in increasing customer interaction and revenue.

Key Strengths

  • Easy and quick integration and setup
  • Excellent and responsive customer support
  • Impressive range of features and flexibility
  • Effective in increasing customer engagement and loyalty
  • Availability of a functional free plan

Common Concerns

  • Higher pricing, especially for advanced features
  • Some limitations in fraud prevention and social media sharing
  • Integration challenges on certain platforms (e.g., BigCommerce)
  • Lack of control in managing customer accounts

Final Thoughts

Overall, Smile.io Loyalty & Rewards is well-received for its robust functionality and strong customer support, making it a favored app among merchants looking to enhance customer loyalty. However, some pricing and technical limitations may require consideration for those with specific needs. Merchants commending easy setup and effective customer service suggest it is a valuable tool for building and managing a loyalty program.

David Castle

Aug 26, 2016  on Bigcommerce

Great reward programme - This programme works great and is exactly what i have been looking for. My customers love it so i love.

tre...com

Aug 21, 2016  on Bigcommerce

Easy to set up - It was easy to set up. So far we are pleased with the app for our website.

cor...com

Aug 20, 2016  on Bigcommerce

So far so good - I installed this app went very smooth.. try it out its free cant loose here

aar...com

Aug 20, 2016  on Bigcommerce

Great App - I really like the app and my customers enjoy the points they earn to shop. I highly recommend this to anyone looking to implement a rewards system on their website. It's a must have.

cko...com

Aug 19, 2016  on Bigcommerce

Seems good so far - Installed with no issues, easy to set up and turn on. Only for a few days but everything appears to be working as expected. Now lets see if the concept encourages customers!

cus...com

Aug 19, 2016  on Bigcommerce

Great Product - Very easy to use and integrate into your e-commerce store. Easy, easy, easy, easy!!!!

cre...com

Aug 17, 2016  on Bigcommerce

Working Great - I've had this installed for about 2 months and it has been working wonderfully. My customers really like it and it is boosting sales. I highly recommend!

lar...com

Aug 11, 2016  on Bigcommerce

Great Rewards Program - Sweet Tooth is easy to install, easy for customers to get involved, and easy to maintain! They also have great customer service. Works like a charm with BigCommerce. We already have customers signing up! Looking forward to having better retention rates!

rpw...com

Aug 10, 2016  on Bigcommerce

Basic But Sufficient - This simple to use points rewards app is great for attracting repeat customers. Very easy to setup and maintain.

g2s...com

Aug 08, 2016  on Bigcommerce

Satisfaction - Really Great App!

gre...com

Jul 30, 2016  on Bigcommerce

Love it - it's a Must!

Haute Girl Beads

Jul 29, 2016  on Bigcommerce

Awesome Way to Keep Customers Coming Back - We love this app, it allows our customers to want to shop knowing that we provide a loyalty program. They are constantly letting us know just how close they are to each and every bonus, and look forward to using it. Thanks again!Haute Girl Beads The best place on earth for Gemstones, Beads & Findings!

sup...com

Jul 29, 2016  on Bigcommerce

Excellent App - Excellent app to get your customers coming back and very easy to use.

bri...com

Jul 28, 2016  on Bigcommerce

Review - Is easy to set up and working smoothly so far!

hue...com

Jul 20, 2016  on Bigcommerce

Sweet Tooth Rocks - Sweet Tooth is our "go to" rewards program.

kir....uk

Jul 17, 2016  on Bigcommerce

Loyaly Scheme - Just installed, so easy to use and so far so good :)

jos...com

Jul 14, 2016  on Bigcommerce

Great Software - My company has been using this app since we started on ecommerce. It has been great and worked without a snag and very little setup.

gab...com

Jul 14, 2016  on Bigcommerce

Happy with it so far! - I love this app and so do my customers. I can see some things I wish to be different. But so far im happy!

dav...com

Jul 14, 2016  on Bigcommerce

Pretty sweet! - Love it so far.I would give this app a thumbs up! We have been able to engage both old and new customers in a very responsive way.

sha...com

Jul 14, 2016  on Bigcommerce

Excellent application for any business! - Really impressed with the easy install fast set up and excellent support!! Great service. Tried a few other loyalty programs, this app is far a more powerful tool for increasing customer conversions!

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