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Customer reviews: Smile.io Loyalty & Rewards

Develop by smile.io
<h3>What Merchants Think</h3> <p> Smile.io Loyalty & Rewards receives generally positive feedback from merchants who appreciate its straightforward setup and the positive impact on customer engagement and retention. Many praise the ease of integration and the effectiveness of the loyalty program in increasing customer interaction and revenue. </p> <h3>Key Strengths</h3> <ul> <li>Easy and quick integration and setup</li> <li>Excellent and responsive customer support</li> <li>Impressive range of features and flexibility</li> <li>Effective in increasing customer engagement and loyalty</li> <li>Availability of a functional free plan</li> </ul> <h3>Common Concerns</h3> <ul> <li>Higher pricing, especially for advanced features</li> <li>Some limitations in fraud prevention and social media sharing</li> <li>Integration challenges on certain platforms (e.g., BigCommerce)</li> <li>Lack of control in managing customer accounts</li> </ul> <h3>Final Thoughts</h3> <p> Overall, Smile.io Loyalty & Rewards is well-received for its robust functionality and strong customer support, making it a favored app among merchants looking to enhance customer loyalty. However, some pricing and technical limitations may require consideration for those with specific needs. Merchants commending easy setup and effective customer service suggest it is a valuable tool for building and managing a loyalty program. </p>
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Reviews (548)

Overall rating
4.7

What Merchants Think

Smile.io Loyalty & Rewards receives generally positive feedback from merchants who appreciate its straightforward setup and the positive impact on customer engagement and retention. Many praise the ease of integration and the effectiveness of the loyalty program in increasing customer interaction and revenue.

Key Strengths

  • Easy and quick integration and setup
  • Excellent and responsive customer support
  • Impressive range of features and flexibility
  • Effective in increasing customer engagement and loyalty
  • Availability of a functional free plan

Common Concerns

  • Higher pricing, especially for advanced features
  • Some limitations in fraud prevention and social media sharing
  • Integration challenges on certain platforms (e.g., BigCommerce)
  • Lack of control in managing customer accounts

Final Thoughts

Overall, Smile.io Loyalty & Rewards is well-received for its robust functionality and strong customer support, making it a favored app among merchants looking to enhance customer loyalty. However, some pricing and technical limitations may require consideration for those with specific needs. Merchants commending easy setup and effective customer service suggest it is a valuable tool for building and managing a loyalty program.

inf....ca

Sep 30, 2016  on Bigcommerce

So far so good - What you receive for not paying anything is great. The platoform is user friendly and easy to manage. I would recommend. I would also recommend to allow the option of giving points for reviews for the free version as well.

Marcia Cross

Sep 28, 2016  on Bigcommerce

The Best Rewards Program - I absolutely love this app. I was about to install s loyalty when I found sweet tooth and found that it has way more to offer. Super easy to install and simply fabulous!

Regan Mitchell

Sep 27, 2016  on Bigcommerce

Very Easy To Set Up - So far it was very easy to set up. Videos were helpful. I haven't used it long enough to see results, but will update my rating when I do. However, I like the reward setting when I shop, so I hope others will use the one on my site.

cus...com

Sep 27, 2016  on Bigcommerce

Great App and Program - This is a great that keeps customers coming back. Easy to use and understand.

inf....au

Sep 27, 2016  on Bigcommerce

Looking Good! - So far, it's been easy to install and configure. I'm looking forward to rewarding my customers! www.punkmybabe.com.au

sal....in

Sep 26, 2016  on Bigcommerce

Awesome! - A must have for emerging e commerce websites

inf...com

Sep 26, 2016  on Bigcommerce

So far so good - App installed, so far so good.

w3c...com

Sep 23, 2016  on Bigcommerce

Happy with So far - So far I love the App it is going to allow me to do what I have always wanted to do for my customers.

ord...com

Sep 20, 2016  on Bigcommerce

Love It! - amazing... so glad it was offered

sco...com

Sep 17, 2016  on Bigcommerce

Sweet Tooth - Great app

unr...com

Sep 14, 2016  on Bigcommerce

Good concept - I like the concept, still new to the app though.

lor...com

Sep 13, 2016  on Bigcommerce

Sweet Tooth is sweet! - I am excited to see how many customers have signed up for Sweet Tooth on my site! I was injured and not doing business but customers jumped right on the bandwagon and signed up so now that I am actually filling orders again, they will be able to take advantage of their Sweet Tooth reward program :) I am really very optimistic just to see the interest!

joc...com

Sep 13, 2016  on Bigcommerce

Great App - Low maintenance - It's a set it and forget app that keeps customers coming back to the site. No issues!

sho...com

Sep 10, 2016  on Bigcommerce

So far so good - Very easy to set up and seems like it works smoothly. I am very happy so far!

rsv...com

Sep 07, 2016  on Bigcommerce

good for me so far - looks like this is what i have been looking for and easy to use

raw...com

Sep 01, 2016  on Bigcommerce

Easy to install - App was so easy to install and edit. It took me less than 10mins to have it live!Now I'm waiting for all of my new clients and sales to come flying in :)

Vic...com

Aug 31, 2016  on Bigcommerce

Great App! - Great app! My customers love it!

Big Rock Goat Farm

Aug 31, 2016  on Bigcommerce

Happy with the program - We've been using the app for 2 months now and are slowly gaining traction with it. We've had a couple customers already redeem points. I wish it would integrate with Square but otherwise love it.

xjd...com

Aug 31, 2016  on Bigcommerce

Great App - Not super easy to install, but well worth the extra couple minutes. Works exactly as advertised :)

jts....uk

Aug 27, 2016  on Bigcommerce

Ecommerce owner - Great add on to our ever expanding online store. Hopefully keeps driving repeat sales and new customers.

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