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Customer reviews: Smile.io Loyalty & Rewards

Develop by smile.io

Reviews (547)

Overall rating
4.7

What Merchants Think

Smile.io Loyalty & Rewards receives generally positive feedback from merchants who appreciate its straightforward setup and the positive impact on customer engagement and retention. Many praise the ease of integration and the effectiveness of the loyalty program in increasing customer interaction and revenue.

Key Strengths

  • Easy and quick integration and setup
  • Excellent and responsive customer support
  • Impressive range of features and flexibility
  • Effective in increasing customer engagement and loyalty
  • Availability of a functional free plan

Common Concerns

  • Higher pricing, especially for advanced features
  • Some limitations in fraud prevention and social media sharing
  • Integration challenges on certain platforms (e.g., BigCommerce)
  • Lack of control in managing customer accounts

Final Thoughts

Overall, Smile.io Loyalty & Rewards is well-received for its robust functionality and strong customer support, making it a favored app among merchants looking to enhance customer loyalty. However, some pricing and technical limitations may require consideration for those with specific needs. Merchants commending easy setup and effective customer service suggest it is a valuable tool for building and managing a loyalty program.

mrd...com

Mar 07, 2017  on Bigcommerce

my review - i love the idea of this app because it help makes the website seem more develop

lvc...com

Mar 05, 2017  on Bigcommerce

Excellent! - Super easy to setup and looks great! Adds great value to your site!

inf...com

Mar 04, 2017  on Bigcommerce

Great vape rewards system - This reward system works great for our online vape marketplace letting our customers earn discounts on ejuice automatically, a lot like Five Stars we use in our b&m vape shop

inf...com

Mar 03, 2017  on Bigcommerce

Good App - So far so good. Leaving this review for the SEO backlinks benefits.

ara...com

Mar 01, 2017  on Bigcommerce

Great App! - Professional, yet, easy enough for a beginner. One of the best app!

ilo....hk

Feb 27, 2017  on Bigcommerce

Flexible customized reward system! - This is a great app giving you a flexibility to design your own point-based reward system. Highly recommend!

dee...com

Feb 26, 2017  on Bigcommerce

Amazing App! - Loving it so far. Easy to install and integrate seamlessly. Can't wait to reap the rewards.

okt...com

Feb 25, 2017  on Bigcommerce

Just Love This Free App! - First of all, this was the most easiest app to install and set up. Secondly, I just installed this app (Sweet Tooth) so I don't know how well it draws in customers or retains them. Time will tell.

tie...com

Feb 24, 2017  on Bigcommerce

Best REWARDS App - The easeiest and comprehensive rewards app on the market, best-of-all FREE

hen....au

Feb 24, 2017  on Bigcommerce

Excellent - Excellent application a must have for every ecommerce store

sar....uk

Feb 23, 2017  on Bigcommerce

Looks promising! - This looks like a very promising way to retain customers and increase sales!

cus...com

Feb 22, 2017  on Bigcommerce

Great Marketing Tool - I just started using this app on my Bigcommerce store. It is very easy to set up and I've already received positive feedback from several customers. Very excited to too what kind of results I get.

Cra...com

Feb 19, 2017  on Bigcommerce

like it so far - seems to be very customizable. ready to see it in action.

Ann...ess

Feb 18, 2017  on Bigcommerce

Easy to Install & Set Up! - Really easy to install and set up. I just launch so we will see. Thanks for the App!

FarBike

Feb 17, 2017  on Bigcommerce

Good app - Great app, easy set up. Looks pro. Customers seem to like it.

lau...com

Feb 17, 2017  on Bigcommerce

Great App for costumer retention - The app is super easy to use and to set up. Costumers are coming back to redeem their points.

amp...com

Feb 14, 2017  on Bigcommerce

Great and easy to use, boosted our customer retention - It was simple to use, and the setup was done in a matter of a few clicks. Ever since we implemented it, customers have been coming back to use their points. Before this, we couldnt seem to expand our customer base, and after implementing this with the built in referral function, our website gained traction.

vin...com

Feb 13, 2017  on Bigcommerce

Easy to setup - App was very easy to set up and it looks great!

llo...com

Feb 13, 2017  on Bigcommerce

Awesome! - These guys are pros. This is so easy to set up and gets customers coming back!

dbt...com

Feb 12, 2017  on Bigcommerce

Great App - Customers are enjoying their rewards!

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