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Customer reviews: Smile.io Loyalty & Rewards

Develop by smile.io

Reviews (547)

Overall rating
4.7

What Merchants Think

Smile.io Loyalty & Rewards receives generally positive feedback from merchants who appreciate its straightforward setup and the positive impact on customer engagement and retention. Many praise the ease of integration and the effectiveness of the loyalty program in increasing customer interaction and revenue.

Key Strengths

  • Easy and quick integration and setup
  • Excellent and responsive customer support
  • Impressive range of features and flexibility
  • Effective in increasing customer engagement and loyalty
  • Availability of a functional free plan

Common Concerns

  • Higher pricing, especially for advanced features
  • Some limitations in fraud prevention and social media sharing
  • Integration challenges on certain platforms (e.g., BigCommerce)
  • Lack of control in managing customer accounts

Final Thoughts

Overall, Smile.io Loyalty & Rewards is well-received for its robust functionality and strong customer support, making it a favored app among merchants looking to enhance customer loyalty. However, some pricing and technical limitations may require consideration for those with specific needs. Merchants commending easy setup and effective customer service suggest it is a valuable tool for building and managing a loyalty program.

web...com

Mar 16, 2017  on Bigcommerce

Over the moon - Instant difference the customers love it and it works like a dream and you're in control of how many points you give away. The customer service i experienced from Sweet Tooth is second to none, they bend over backwards to help........ What are you waiting for sign up today.

swe...com

Mar 16, 2017  on Bigcommerce

Good App - Have had app a few months and seems to be working great!

Lin...com

Mar 16, 2017  on Bigcommerce

good app -

Mario DellaTorre

Mar 15, 2017  on Bigcommerce

Great App - Great app, I use Sweet Tooth and it works really well

reb...com

Mar 14, 2017  on Bigcommerce

easy to use - This was easy to install and so far my customers like it. So win win!

zip...com

Mar 14, 2017  on Bigcommerce

Great APP - Easy to use . GOOD

inf...com

Mar 14, 2017  on Bigcommerce

seems pretty easy - Makes it very easy to offer loyalty incentives.

shy...com

Mar 13, 2017  on Bigcommerce

Great App - Customers love the rewards program! Easy to use and great results.

pau...com

Mar 12, 2017  on Bigcommerce

Benefit to Customers - Just started using this app. Love it! Can't wait to see how it boosts my sales. Thank you!!

nat...com

Mar 12, 2017  on Bigcommerce

Love this app!! - Oh wow! I am in love with this app! It does everything I wanted, plus more! I can't wait to see how a rewards program boosts my sales. Thank you!!

dhi...ore

Mar 11, 2017  on Bigcommerce

Added Benefit - This app is a great benefit to customers and will keep them coming back and engaged in mt site.

lor...net

Mar 11, 2017  on Bigcommerce

Awesome APP! - Simple easy to setup and understand. The opportunity you have to grow your business with this low cost app is fantastic. You have to try it if nothing else download the trial you will thank me later. This has to help drive more loyalty to your site.

her...com

Mar 11, 2017  on Bigcommerce

great! - great app, use it. I love it.

gla...com

Mar 11, 2017  on Bigcommerce

Love it - Just what we needed and free to boot! We are happy.

nwp...com

Mar 08, 2017  on Bigcommerce

Easy to install, simple to use - The free version gives us just what we need, sweet app!

Shakira Green

Mar 08, 2017  on Bigcommerce

LOVE IT - LOVE THIS APP VERY USER FRIENDLY WILL RECOMMEND

nol...com

Mar 08, 2017  on Bigcommerce

Awesome App - We've been looking for a good rewards program and this app allow us to create and manage our customers rewards with ease.

tho...com

Mar 07, 2017  on Bigcommerce

Great App - Great rewards program!

fan...com

Mar 07, 2017  on Bigcommerce

a must - amazing app

sal...com

Mar 07, 2017  on Bigcommerce

Our Thoughts - We've been very happy with the rewards system! Very easy to install and setup. Customers appreciate the reward points as well.

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