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Customer reviews: Smile.io Loyalty & Rewards

Develop by smile.io

Reviews (547)

Overall rating
4.7

What Merchants Think

Smile.io Loyalty & Rewards receives generally positive feedback from merchants who appreciate its straightforward setup and the positive impact on customer engagement and retention. Many praise the ease of integration and the effectiveness of the loyalty program in increasing customer interaction and revenue.

Key Strengths

  • Easy and quick integration and setup
  • Excellent and responsive customer support
  • Impressive range of features and flexibility
  • Effective in increasing customer engagement and loyalty
  • Availability of a functional free plan

Common Concerns

  • Higher pricing, especially for advanced features
  • Some limitations in fraud prevention and social media sharing
  • Integration challenges on certain platforms (e.g., BigCommerce)
  • Lack of control in managing customer accounts

Final Thoughts

Overall, Smile.io Loyalty & Rewards is well-received for its robust functionality and strong customer support, making it a favored app among merchants looking to enhance customer loyalty. However, some pricing and technical limitations may require consideration for those with specific needs. Merchants commending easy setup and effective customer service suggest it is a valuable tool for building and managing a loyalty program.

drg...com

Apr 05, 2017  on Bigcommerce

Great for small business! - I was excited to come across this app offering up to 500 loyalty members without costing a penny. As a small business, every bit counts. The set up and integration was super easy, and before I was even finished with all my settings, I already had someone sign up!

wba...com

Apr 03, 2017  on Bigcommerce

Great App! - We love Sweet Tooth!

ooh...com

Apr 02, 2017  on Bigcommerce

Sweet tooth - We love this app. We briefly tried an different loyalty program that needed up being more complicated and have now happily switched back to sweet tooth.

spi...com

Mar 30, 2017  on Bigcommerce

Best App! - Simple steps for setup, great variety. I highly recommend!!!!

inf...com

Mar 29, 2017  on Bigcommerce

Fort Myers Fish and Seafood - Thank you Abby at customer support! You worked through all my frustrating questions. The program is working great now and customers are signing up! Thank you from Fort Myers Fish and Seafood team!

sea...com

Mar 28, 2017  on Bigcommerce

Kastel Denmark on Sweet Tooth! - Charlotte Jorst and the Kastel Denmark team would like to thank Sweet Tooth for such a great program. Easy to setup for happy customers to return. Thank you again Sweet Tooth.

adm...com

Mar 27, 2017  on Bigcommerce

Best Rewards App Ever! - We have used other loyalty rewards programs, but Sweet Tooth is by far the BEST yet! Our customers love it too :)

Leslie

Mar 26, 2017  on Bigcommerce

Great App - Thanks for the great product, this has really helped increase our customer loyalty.

beb...com

Mar 25, 2017  on Bigcommerce

Love it - Love this points platform. It's a great incentive for my customers to come to my website rather than my Etsy shop. It's also nice to have a buffer of free customers until you have to start the monthly fee for the program.

lav...com

Mar 24, 2017  on Bigcommerce

Great App. - I wanted to reward my repeat customers to show how much I appreciate them and this app helps me to do so. Thank you Sweet Tooth.

Jas...com

Mar 24, 2017  on Bigcommerce

Great app! - Great app for helping my customers. I love giving back to my customers and sweet tooth has made it easy to use for both sides, me and my customers! Thank You!

yen...com

Mar 23, 2017  on Bigcommerce

good - This is a great addition to our website :)

fra...com

Mar 21, 2017  on Bigcommerce

good - helpful!

the...com

Mar 21, 2017  on Bigcommerce

Great addition to our site! - App is a great asset! We are enjoying it so far with no complaints!

woo...com

Mar 20, 2017  on Bigcommerce

Great so far! -

fro...com

Mar 20, 2017  on Bigcommerce

Set up - very good, quite pleased getting the help setting up. So lets see if this is going to get more people to my store. ---- Later on..... I am not sure it brought more customers to my store but it certainly makes those happy that can earn points while they are there already. Also the outreach staff is very helpful and I would consider the paying options as my shop grows for sure!

geo...net

Mar 20, 2017  on Bigcommerce

Sweet Loyalty rewards - Works like a Charm

apa....co

Mar 19, 2017  on Bigcommerce

Excellent Program - Very user friendly, just an all around easy and great reward program. Considering upgrading to see if I can get even better results.

chl...com

Mar 19, 2017  on Bigcommerce

Super SImple - Love this app, very user friendly and simple.

nat...com

Mar 19, 2017  on Bigcommerce

Easy to ue - The app is very friendly to use

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