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Customer reviews: Smile.io Loyalty & Rewards

Develop by smile.io

Reviews (547)

Overall rating
4.7

What Merchants Think

Smile.io Loyalty & Rewards receives generally positive feedback from merchants who appreciate its straightforward setup and the positive impact on customer engagement and retention. Many praise the ease of integration and the effectiveness of the loyalty program in increasing customer interaction and revenue.

Key Strengths

  • Easy and quick integration and setup
  • Excellent and responsive customer support
  • Impressive range of features and flexibility
  • Effective in increasing customer engagement and loyalty
  • Availability of a functional free plan

Common Concerns

  • Higher pricing, especially for advanced features
  • Some limitations in fraud prevention and social media sharing
  • Integration challenges on certain platforms (e.g., BigCommerce)
  • Lack of control in managing customer accounts

Final Thoughts

Overall, Smile.io Loyalty & Rewards is well-received for its robust functionality and strong customer support, making it a favored app among merchants looking to enhance customer loyalty. However, some pricing and technical limitations may require consideration for those with specific needs. Merchants commending easy setup and effective customer service suggest it is a valuable tool for building and managing a loyalty program.

the...com

Sep 28, 2016  on Bigcommerce

Pretty Awesome - Awesome app to reward your customers for the purchases they make!

sho...com

Sep 26, 2016  on Bigcommerce

Good so far - I recently installed the Sweet Tooth app and am liking it so far! I'm still using the free plan and wish it was a little more customizable, but it works. I think the app can definitely help grow my business!

gif...com

Sep 22, 2016  on Bigcommerce

Great App! - Great App.

Stochastic Elegance

Sep 17, 2016  on Bigcommerce

Still waiting to see where this goes! - I installed this program and so far so good seems interesting enough and have inspired me to start a campaign around it. Still in the planning process so it will require a little more time with them to see how it will effect sales. Got a good feeling and I am looking anxious to see how it will benefit my store later on.

sal...com

Sep 13, 2016  on Bigcommerce

Happy with it - I installed this program and so far so good.

ska...com

Sep 09, 2016  on Bigcommerce

Sweet Tooth - We love this app. Customer retention is crucial for us

the...com

Sep 07, 2016  on Bigcommerce

Great App!! - Brilliant little app, has really helped drive sales and customers seem to love the idea, decent interface but would like to be able to rank customers by points etc

sal...com

Aug 28, 2016  on Bigcommerce

Customers Love it - All of my customers use this and love it. Price is a bit high, but worth it.

Timothy Benman

Aug 27, 2016  on Bigcommerce

Awesome App! - I installed the app very easily and it works great. People are using our loyalty program all the time. Also, they have a really nice support team for any issues.

nng...com

Aug 22, 2016  on Bigcommerce

great app - still trying it. well see how it goes.

November Sage

Aug 13, 2016  on Bigcommerce

Easy and convenient - Love it

Pepper Tree Spice

Aug 10, 2016  on Bigcommerce

Great App! - Really excited to offer our clients this app. Wish it was a bit more customization and doesn't seem to pull in my customer purchase data. I can edit so ok for now but hoping for a quick fix.

Georges Botanique Aromatiques

Aug 08, 2016  on Bigcommerce

Great App - I'm new to the Sweet Tooth app so just getting my feet wet. I like the idea and hope that it will be an advantage for my customers in the future.

dom...com

Jul 14, 2016  on Bigcommerce

Wonderful App - I'v very pleased with it's performance so far and look forward to growing into the paid membership.

sce...com

Jul 13, 2016  on Bigcommerce

Good app - Good app , Good features but price not friendly.

mic...com

Jun 25, 2016  on Bigcommerce

Looks to be neat - Looks to be neat!

sal...com

Jun 23, 2016  on Bigcommerce

Sofar so good - Sofar its working well. Wish it was more customizable.

bet...com

Jun 22, 2016  on Bigcommerce

Very easy to setup & get started in minutes -

liv...com

Jun 16, 2016  on Bigcommerce

Great so far - Been easy to setup but we'll see how this app pans out.

adm...com

Jun 07, 2016  on Bigcommerce

Newbie but good so far - I did some research against S Loyalty and I decided to go with Sweet Tooth. As a startup and small company I do have the funds to start off with a monthly package. This is a great way to see if the program works for me. I am very happy to hear of there features and support too. Let's see if they can live up to it.

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