Excellent App! - I really love this App but this app can't edit the content.Sometime I need to edit context because I need to translate to my language.

Free?! Real Customer Service?! Small business owners finally something that helps! COSTFREE - I had a lot of trouble on the Bigcommerce end of things getting this program set up in my shop. I was going to trash it all cause I figured they wouldn't have helpful guidance being a free service. Boy was I wrong, when I told Maggie what was wrong we were both scratching our heads. Two days, 4 update emails later, problem solved. I didn't lift a finger, Maggie got in touch with Bigcommerce worked everything out for me. I'm still shocked quite frankly. This company has their ducks in a row. Looking forward to seeing what this program can do for my sales :D

Decent App with Limitations (updated) - This app is easy to use once set up, but it was not a 10 minute set up. I have still not been able to use it when my mobile version is enabled, so my site is currently set to show the desktop version across all platforms. This makes the enroll button on mobile devices super tiny and not easy to see. The support instructions for showing the icon on the mobile site were not complete. Guess you can't complain for a free (to start) app, but it is a disappointment from that perspective. Otherwise, it's working fine.UPDATE: Full disclosure. After using the app with my mobile theme disabled (not optimal, but at least my mobile users were able to participate), I was contacted by the company advising there was an update available that would fix the issue. I was also asked to consider revising my review once I completed the update. I promptly updated the app with the one-click update. Super easy, but it did not fix the issue. I advised Smile.io of the situation and they looked further into it. I was also asked to make sure the code was applied to my mobile theme (which I previously spent hours configuring with Big Commerce support) and I told Smile.io that I would not go through that process again. Within a day, they contacted me to say they had gone in and corrected the glitch and I am now seeing the Rewards button on my mobile theme.I have updated my review from 3 stars to 4. I am pleased with how the Rewards button is showing and behaving on my site (including mobile). It seems the update may have changed how that button appears and acts on screen and I like it. Outside of that, the app works well and I have the ability to manually update points, which I like because I can add points for some regular customers who also shop offline with me at special events. The app does all the work and I like that. I do wish the referral feature was a little more prominent, but I have tried to promote that feature on my own. I really would like my customers to be sending their referral code out to everyone they know (and I award the most points for that).I cannot, however, update my review to 5 stars . When I experienced the issue with the app not displaying on my mobile theme, I contacted Smile.io support and though I received a prompt response, I was told it was working correctly, which it was not. It was not until someone read my initial review that I was contacted (and also asked to consider updating my review) and someone took the initiative to help. That said, I am feeling good that Smile.io is reading its reviews, offered a solution, and then followed up to ensure my issues were resolved. Had that happened when I first asked for help, I would have updated my review to 5 stars.All in all, I am now pretty happy with how things are working with this app. I can recommend it, with full disclosure on some customer service pluses and minuses - with the scales tipped a little more toward the plus at this time.

Loyalty Points - Great App for helping to build customer loyalty.

Fast Straight To the point - pretty straight to the point simple set up

Easy Setup - Trialling this app so far easy to set up and looks promising.

Loyalty has its price? - We just checking out some programs to reward our customers!

Easy Setup - Nice easy flow on setup. No problem s, and looks great.

Great ! - Very easy to set up and working smoothly so far!

Overall, NIce App - It would be great if the app allowed businesses to incorporate point balances in e-newsletters. Other than that, it's an easy to use program.

Looking good - Awesome setup!

Looks good so far - Really easy to set up and get started, I am loving that it is free to trial

Easy to Use! - This App was very easy to install and set up and customer support helped with any questions right away.

awesome - great app

I love what Sweet Tooth has to offer - Sweet tooth is awesome, they fit my needs perfectly. The one down side is that this application does weigh down the page speed scores for Leverage browser caching of static assets.https://www.webpagetest.org/result/170511_XD_DCA/1/performance_optimization/

Easy to set up but you have to pay to get the features - the program is pretty straight forward and easy to set up. IM using the free version for now. I want to be able to do some customization so Ill have to see what can be changed in the paid versions. I also was hoping I could do three tiers but i really dont know that $399.00 a month is really worth that. I may look into s loyalty to see how they differ.

Easy Process - I was surprised at how easy this app was to install. No problems at all and it took less than a minute. Customization was also easy.

Seamless and Sweet - Easy to install and customize

Sweet - Quick easy setup. Hope this increases customer loyalty.

Great but missing rewards for newsletter sign-up - This app seems really easy to set up so far, but we were disappointed that we couldn't directly reward people for signing up to our newsletter. Otherwise seems to be a great idea and rewarding for social media engagement is a great idea