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Customer reviews: Smart Search and Product Filters by Searchanise

Develop by Verified

Reviews (122)

Overall rating
4.8

What Merchants Think

The "Smart Search and Product Filters by Searchanise" app is highly favored among merchants on BigCommerce. It stands out as an intuitive, cost-effective, and performance-enhancing tool that is easy to install and provides substantial value to e-commerce stores. The app is praised for significantly improving search functionality, customization options, and customer experience, elevating product discoverability and sales conversion rates.

Key Strengths

  • Seamless integration and ease of use
  • Highly customizable with options to tailor the search experience
  • Responsive and helpful customer support
  • Fast and accurate search results
  • Cost-effective compared to competitors
  • Enhanced product discovery with advanced filtering capabilities

Common Concerns

  • Occasional technical issues requiring support intervention
  • Lack of certain features on BigCommerce as compared to other platforms
  • Concerns over losing service upon uninstallation
  • Some merchants encountered initial setup difficulties

Final Thoughts

The "Smart Search and Product Filters by Searchanise" app is praised for its performance, affordability, and user-friendly design, making it an excellent choice for e-commerce businesses looking to enhance their BigCommerce site's search functionality. While minor concerns exist, the app's advantages, particularly its superior customer service and customization flexibility, overshadow the drawbacks, rendering it a valuable tool for improving user engagement and driving sales.

nor...com

Dec 26, 2019  on Bigcommerce

Run, don't walk from other applications - This app has all features you could possibly want in order to quickly and efficiently display the relevant products to your customers. Recommend all others give it a try. If you run into any issues along the way their customer support is always quick to reply and works to resolve ASAP. Thanks again!

xhe...com

Dec 24, 2019  on Bigcommerce

Works well without breaking the bank! - I tried a few Bigcommerce search apps during the trial, which was going to be $300+/month. For us, I didn't see a big increase in sales to cover that cost. Then I found Searchanise. Which for the price, I was surprised how much we could customize the search function. I had to contact their support with setup questions, probably 10 times. They answered within hours or at least within 24 hours. I needed some extra tech help to work with our site, and the tech dept fixed it within a day or 2. Highly Recommended. It's free for a couple weeks, so it wouldn't hurt to try it out.

vba...com

Nov 19, 2019  on Bigcommerce

Excellent app and awesome team - Searching for a Search app? Try Searchanise. We are totally impressed, works great, it's faster than the default BC search and looks gorgeous in our shop - it's form and function! Supported by wonderful people. Many thanks to Alexey and the team!

mar....nz

Sep 09, 2019  on Bigcommerce

Lovely app suport - The support in Searchanise is friendly, helpful and with prompt replies. 100% recommend!

ala...com

Sep 06, 2019  on Bigcommerce

Amazing Service, Incredible Value - We have tried many search platfroms that were 1000's of dollers more that offerd nothing above what we have here, The Dev team has gone above an beyond to help fix any bugs that popped up and make sure their app worked cohesively with all of our current tools and scripts.

sal...com

Sep 03, 2019  on Bigcommerce

Great In Store Search Platform - This app is working great for us. Much cheaper and better than many other similar apps out there. Great go to!

adm...com

Sep 03, 2019  on Bigcommerce

Fast and easy to use - Love this app. We found it offered all the same core features and other search apps for about a quarter of the cost. Highly recommend.

boo...com

Sep 03, 2019  on Bigcommerce

High quality search app - In our business, packages are more important than individual books. Searchanize helps us direct customers to the best sections of our site by linking certain keywords to specific pages. I like it.

sal...com

Sep 02, 2019  on Bigcommerce

Searchanise is great - We've been using Searchanise for quite a while now and have no complaints. It's affordable, has sufficient customization options without being overwhelming, and was easy to get set up. They're also constantly making improvements.

inf....us

May 15, 2019  on Bigcommerce

Excellent Plugin for your Search Bar! - Searchinse allowed us to create a large complex catalog with fast accurate search without the steep overhead of development and is significantly cheaper than the competition. As a developer I am aware of the obstacles facing an Elastic search stack integration with BigCommerce and Searchanise not only handles our catalog quickly but allows us granular focus on selected inquires to explore what visitors are searching and optimize based off of solid analytic data. Their support team has responded promptly and helped resolve any issues we faced during ramp up to production. I would highly recommend this plugin for all stores wishing to have a modern search experience! Checkout our website to see Searchise in action on a 30,000+ item catalog!

chr...com

Apr 08, 2019  on Bigcommerce

Great value and a dev team that implements suggested changes - We have held off reviewing this app since installing it just over two months ago. Although the app initially did what we wanted it to there was a suggestion that we sent the Searchanise team to improve custom filters so we did not have to manually update them. Today they delivered on that promise to improve Custom Filters being imported automatically and referencing Custom Filter Names. One great feature to note is the ability to redirect a search term to a specific URL so you can optimise the customer's experience. A great app at a fair price and supported by a responsive dev team. A worthwhile investment.

web...com

Mar 17, 2019  on Bigcommerce

Searchanize - Beware! Whilst this App is good and does work well - they will only activate it for you if you have an active subscription on Paypal. This means that even if you monitor your Paypal account you will probably be in for paying for two years even if you close your shop tomorrow. Clever but not the Oxford rules!!

eri...com

Feb 07, 2019  on Bigcommerce

Great Search App - The built in BigCommerce search is very basic, and practically un-customizable. Searchanize takes it to a whole new level. There are all kinds of options related to search function and displaying results. Their support is very responsive and has always solved our noob issues.

dan...com

Jan 31, 2019  on Bigcommerce

pretty good - Much better search results than the native BC functionality. Also price point is right where it needs to be.Search results appeared perfectly with one theme, I changed themes and spacing or something was not right on desktop so results showed below the rest of the page contents. They put in a header script for me and now it appears perfect again.Pros: uses entire site content for search results instead of just product name, custom rules can be made, search results are easy on the eye, results are fast even with 17000 productsCons: support seemed to be half a world away from me, the replies almost always came in during the night. BUT support given was awesome, so be patient... thats the only con I can think of.Try it out, there is no risk or cost except the time it takes for you to see how it works.

dav...com

Jan 31, 2019  on Bigcommerce

Perfect App for Search - We were looking for an app to use on our bigcommerce store and after testing the apps that were available I went with searchanise. Very easy to customize and incorporate into your store. Also the price was well under the others for the amount of products that we have. If you are looking for a search app for your store give them a try. Also the tech support is A+. Had a few issues on my end but it was quickly addressed and fixed.

Sep 30, 2018  on Bigcommerce

Great Value App - We've been using Searchanise for about six months. We installed it so that our customers could access blog content via search, but overall it provides MUCH better functionality than the standard Bigcommerce search approach. The pricing is unbeatable, and customer service is very responsive. Highly recommended.

adm...com

Aug 29, 2018  on Bigcommerce

impressed - I've only used this app on a staging site so far but I was very impressed at the speed of setup, the speed of indexing, and the helpfulness of support. I was happy with the amount of content that could be indexed out of the box. It would be nice if categories had image thumbnails but overall it was a very positive experience. The price (as compared to other solutions) puts this from a 4 to a 5 star for me.

jac...com

Aug 15, 2018  on Bigcommerce

Very easy install and works very well - This was a true plug and play. It took about 10-15 minutes to install. It is very very inexpensive. If you are familiar with admin search features, you will need another 1 hour to review the features and fine tune them to your liking. The only programming we needed was to tweek the search result to have 3 columns instead of two columns in order to match the look and feel of the rest of the web site. It basically had every feature we had on the search we left, except for one feature - the ability to tag the products with built in 'messages' hot product, on sale etc. The only tag it comes with is when your price is less than the MSRP, it will tag the product with the percentage discount based on the MSRP and selling price. The support is quick - within 24 hours, although no person to speak to, but it was fine.Highly recommended.Reuven

cus...com

Jul 16, 2018  on Bigcommerce

Glad we made the switch. Great product, price, and support! - We just switched from Instant Search + to Searchanise. Instant Search's long store indexing updates and pricing is what got us looking for a new solution. Searchanise auto updates on their very well priced plans every 5 minutes which is great if you have looked into other solutions. We are saving a lot of money each month that we are now able to spend on more advertising which is a win/win for us.

Mar 25, 2018  on Bigcommerce

Awesome search bar for a fair price! - I've actually been in contact with the developers for almost a year now begging them to bring this to bigcommerce after an awesome experience on a shopify based website. The main competitor for this product charges a ridiculous $250 or more for the same basic functionality...Smart Search & Instant Search (searchanise) support for both bigcommerce and shopify has always been very responsive and they always follow up a few days later to make sure everything is continuing to work as expected. If my opinion ever changes in the future you'd better believe I'll be updating my review but as of right now I couldn't be happier with Smart Search & Instant Search (better known as searchanise)! Bottom line - If you hate money, use the other guys. If you like saving money, switch to searchanise and never look back!

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