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Customer reviews: Smart Search and Product Filters by Searchanise

Develop by Verified

Reviews (122)

Overall rating
4.8

What Merchants Think

The "Smart Search and Product Filters by Searchanise" app is highly favored among merchants on BigCommerce. It stands out as an intuitive, cost-effective, and performance-enhancing tool that is easy to install and provides substantial value to e-commerce stores. The app is praised for significantly improving search functionality, customization options, and customer experience, elevating product discoverability and sales conversion rates.

Key Strengths

  • Seamless integration and ease of use
  • Highly customizable with options to tailor the search experience
  • Responsive and helpful customer support
  • Fast and accurate search results
  • Cost-effective compared to competitors
  • Enhanced product discovery with advanced filtering capabilities

Common Concerns

  • Occasional technical issues requiring support intervention
  • Lack of certain features on BigCommerce as compared to other platforms
  • Concerns over losing service upon uninstallation
  • Some merchants encountered initial setup difficulties

Final Thoughts

The "Smart Search and Product Filters by Searchanise" app is praised for its performance, affordability, and user-friendly design, making it an excellent choice for e-commerce businesses looking to enhance their BigCommerce site's search functionality. While minor concerns exist, the app's advantages, particularly its superior customer service and customization flexibility, overshadow the drawbacks, rendering it a valuable tool for improving user engagement and driving sales.

jim...com

Sep 17, 2022  on Bigcommerce

Many features - Excellent value. Does everything we need at a very good price. Performance can be a little slow at times, but the app's features more than make up for this.

tif...com

Nov 12, 2021  on Bigcommerce

Missing Features for BigCommerce stores - Searchanise is very good. I would give it 5 stars (given the affordable price) but for two critical features they have made available for Shopify, Magento, etc. but not BigCommerce: 1. Product Labeling/Badges and 2. Personalization. I've reached out about these features and they basically said they have no plans to offer this to BigCommerce customers--which makes me wonder if we're paying the same price for fewer features. I use a third party app for the 1st issue, though it meant disabling Searchanise for category handling for the badges to show.Further, more customization when it comes to the Sale labels, Price/Sales Price, Product Titles, etc. would go a long way to making Searchanise look more integrated with the look/feel of a template (ex. allowing ALL CAPS, simple choices like a simple rectangle label for sale items, color options for sale items, etc.) .

dra...com

Apr 14, 2021  on Bigcommerce

Great app and support - This app is the best solution for improving search and adding filters to a bigcommerce site, it’s super easy to set up and works perfectly. The support team have been really helpful so far and have even added custom code for me to further improve the service. Highly recommended.

web...com

Mar 17, 2019  on Bigcommerce

Searchanize - Beware! Whilst this App is good and does work well - they will only activate it for you if you have an active subscription on Paypal. This means that even if you monitor your Paypal account you will probably be in for paying for two years even if you close your shop tomorrow. Clever but not the Oxford rules!!

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