No live shipping rates for Bigcommerce - No live shipping rates for Bigcommerce! That is ridiculous. Why offer a service on BigCommerce that does not integrate with it?

Very poor app and service - Set Up App, Go To Ship And They Charge Us $25.00 But Then Deny Us To Make A Label Unless We Take A Picture Of A Drivers License Or Passport To Get Access. Never Said Anything About This Part Of Things Until After They Took The Money.

Works amazing! - I've been using Shippo now for a couple of years, and I can only say positive things about this app. It works smoothly and is easy to use.

Great savings on shipping - We are saving about 40% on all of our international shipping. Great user interface, logical, clean, and easy to use.

I love it! - I've tried so many other shipping apps, and this one is the best. It's so easy to use!! You can do everything in one place, which makes my shipping process go smoothly and quickly.

LOVE this APP - I have been using Shippo for a long time. It is perfect! Never a problem. I have no plans going anywhere else. Great work Shippo!

No customer service at all - We've been trying to reach customer care since friday due to orders not importing and their company does not seem to care that we are shut down and at a stand still, so we're going to use something else, because their service is TERRIBLE

Great Shipping Program - I have been using this shipping program going on 5 years when I first had my site thru GoDaddy and have never had issues and the fact there is no monthly fee is a big plus. I've tried others but always come back to Shippo.

Doesn't include all the features - Missing the features that they finally updated in the Shopify version! Why can't I split my order??? I have to manually create a label, copy the tracking then plug in the items to be shipped within the order. Defeats the purpose of having an app!!!

Print wrong address label -

They have bugs in the app, it prints the label with wrong address.  And they don't care about the mistake at all. 

Not working. No assistance at all. -

It is not working. It worked with my Shopify store but not opening with my Big Commerce! It just keeps duplicating the app icon.

Great Shipping partner -

Using Shippo is a very easy (and inexpensive) shipping platform. It integrates fully with our BigCommerce Store and the customer service Rep. is always there to answer any questions we have, especially in the beginning when we were setting everything up. I would definitely recommend Shippo to other businesses.

Perfect for me -

Right now I'm getting about one order a day. Shippo has been perfect for me. I used to go to usps.com and type in everything manually, which was really slow, especially because their website has some issues. But this is a perfect solution for me. When I first started using the app it wasn't working because there was a mistake with my address, but I sent a message to them for help and they fixed it before I even had a chance to reply and explain more about what was wrong.

Awesome -

Awesome app that integrates the data for me. I really like it. Could be abit faster. Anyawy, I recommend it!

I am switching. -

I love how it was easy with no monthly fees, just simply $.05 for every shipping. However, there seems to be a glitch and it doesn't pick up all orders on the site. For some reason the site shows awaiting fulfillment, and when searching on Shippo app for the order, it does not show up. So most of the time you would overlook this and a customer will never receive an item, but will only bring it to your attention eventually to find out you lost a customer due to your negligent, even though it was never your fault to being with. I highly recommend you use another service.

Updated app with much better customer service! -

I've been using Shippo for a few months now. In the beginning it was working good. With some minor bugs (that are fixed now).The customer service wasn't great. But they have really improved! I'd recommend this app to everyone that is shipping with UPS, Fedex and all the other shipping partners it's connected to. It's working great.

Simple and cool -

Looks nice. The app has a very intuitive interfaces. I love it. The idea of the app is cool. Anticipating working with it. 

Crashes at key times -

Great idea and app, but nothing is worse than having the app crash around christmas.  Needs some work.

used to be good -

let me explain, this company used to be great, However the amount of bugs and DNS errors the past couple days shows how they just dont care about their company.  Their rates are ehh, but with the new bigcommerce adaptive shipping, this is kind of lost and broken.  Dont bother

So convenient! -

I love how easy it is to see what orders have shipped, need to ship, and how simple it is to select a carrier and print out a label. Saves me tons of time and the company is very friendly and helpful. Plus it's super cheap so how can you no sign up?! Very happy with the service and value. Thanks!