Search & Filters by FreshClick logo

Customer reviews: Search & Filters by FreshClick

Develop by Verified

Reviews (153)

Overall rating
4.9

What Merchants Think

Merchants using "Search & Filters by FreshClick" are overwhelmingly satisfied, citing the app as a vital tool for enhancing product navigation and search functionality in their BigCommerce stores. Many appreciate its seamless integration, user-friendly interface, and affordability compared to upgrading BigCommerce plans. With consistent praise for its impact on improving customer experience and sales, the app is highly recommended for e-commerce businesses looking for effective search and filtering solutions.

Key Strengths

  • Seamless integration with BigCommerce
  • User-friendly and intuitive interface
  • Extensive and customizable filtering options
  • Lightning-fast search functionality
  • Responsive and exceptional customer service
  • Affordable solution compared to BigCommerce plan upgrades

Common Concerns

  • Lack of bulk editing features within the app
  • Occasional technical issues requiring customer support
  • Price considered high by some, especially for large catalogs
  • Limited options for multi-storefronts
  • Reliance on spreadsheet CSVs for managing filters

Final Thoughts

"Search & Filters by FreshClick" emerges as a powerful and user-acclaimed app, effectively addressing the deficits of BigCommerce's native filtering features. While a few merchants identified areas for improvement, particularly regarding ease of bulk filtering management, the app's customizability, customer support, and affordability make it a standout choice for online retailers aiming to enhance their website’s usability and search accuracy. Overall, it is highly valued by its users, contributing significantly to improving their online shopping experience.

sup....us

Aug 10, 2023  on Bigcommerce

Search Filter - The options for multi-storefront are limited but this app seems to work well once it is set up. The tech support is responsive and eager to help.

jrw...com

Jun 06, 2023  on Bigcommerce

Excellent app and support - The support helping me set up this app was exceptional. I'm running it with 12000 SKU and I couldn't be happier with the result.

sal...com

May 12, 2023  on Bigcommerce

Best support out there - I was totally impressed with their support. All issues were resolved VERY quickly. Very easy to work with and a fantastic App for anyone with multiple brands and categories. Cant beat the price either.

inf...com

May 09, 2023  on Bigcommerce

Best Filter & Search App - I recently integrated FreshClick into my BigCommerce store, and I must say, it has been an absolute game-changer! This incredible filter and search results app has completely transformed the way my customers navigate and find products on my website.First and foremost, the user interface is sleek, modern, and incredibly intuitive. It seamlessly integrates with my BigCommerce store, allowing my customers to effortlessly refine their searches and narrow down their product options. The filter options are extensive and customizable, ensuring that shoppers can quickly find exactly what they're looking for.One of the standout features of FreshClick is its lightning-fast search functionality. Regardless of the size of my product catalog, the search results are displayed in a matter of milliseconds. This speed is crucial in today's fast-paced digital world, where customers demand instant gratification and efficient browsing experiences.Another aspect that I greatly appreciate is the customization options available with FreshClick. I can tailor the filters and search parameters to match my unique business requirements, ensuring that my customers have a personalized shopping experience. The app seamlessly integrates with my store's branding, maintaining a consistent look and feel throughout the entire shopping journey.What sets FreshClick apart from other similar apps is its exceptional customer support. The team behind FreshClick is incredibly responsive, knowledgeable, and willing to go above and beyond to ensure a smooth experience. They were readily available to assist me during the setup process and provided valuable insights on maximizing the app's potential. It's evident that they genuinely care about their customers' success.

sal...com

May 08, 2023  on Bigcommerce

Best paid app - edited, support response time is flawed - So many great things to say about this product. It's too bad that BC doesn't have this feature but luckily these guys nail it. Ability to edit custom fields en masse has saved a ton of time. Website looks better with the product filter and my customers can find products much faster. Support has been responsive when called upon and so far I haven't had an issue they couldn't fix.- edit -Once you utilize the full potential of this app and realize that your site cannot operate without this plugin it is detrimental when the app goes down. I've lost out on a day (and counting) of sales because my site is practically unusable without a filtering system. On 10/28/24 I was experiencing issues and decided to clear the cache, resync products and whilst doing so I enabled a recommended feature (search functions). Seemed harmless enough since I had to resync/clear cache anyway. Despite turning the recommended search features off, the filter is completely blanking out every category page or page in which the filter is enabled. No phone support, email support is generally 12-24 hours from responding due to my location. I pay nearly $100 a month for this service. Phone support would go a long ways, especially when your store is established and getting frequent orders. It would make more sense to pay for the upgraded bigcommerce plan that has this feature by default because at least I can get a hold of someone within 5 minutes due to bigcommerce being a large enough of an organization to feature live support.

gol...com

Mar 29, 2023  on Bigcommerce

GAME CHANGER!! - FreshClick is hands down the easiest app to install. The Customer Team was very helpful. Has made an impact on sales already, customers can now easily find the product they are searching for. The application install was seamless. These reviews are all accurate. Great app!!

emm...com

Mar 09, 2023  on Bigcommerce

The BEST filtering app on the marketplace. - FreshClick is the easiest to install, manage, and customize on the marketplace. There is no need to hardcode anything to use the filter. In addition, this filter is incredibly helpful for combining options with custom fields for filtering. In addition, the support team is very helpful to fix any issues.

inf...com

Mar 01, 2023  on Bigcommerce

Good application - Good application, intuitive to set up without any need for training and works quite well.

bla...com

Feb 22, 2023  on Bigcommerce

Works great, excellent support - We use both the filter and search functions on ThermalRoll.com and have been pleased with both. The filter works great right out of the box, and the search is significantly more accurate than BigCommerce's default solution, at a fraction of the price of virtually any other 3rd party search app.If you need things adjusted on their end due to changes on your own store, Freshclick's service is excellent. Response time usually within less than an hour on pretty significant template changes. Additionally, they've gone above and beyond for us on multiple occasions, helping to integrate some of our site's custom functionality into their filter. Overall—would highly recommend.

mar...com

Nov 15, 2022  on Bigcommerce

incredible app for bigcommerce - We added FreshClick because we knew we wanted a filter and search that was much more dynamic and customizable for our store of over 500 products. We were not disappointed and any time we have a question or request for something custom their support is so quick to help and nice to work with!

dma...com

Nov 10, 2022  on Bigcommerce

FreshClick - We needed a robust solution for quick custom field imports, sorting, and filtering and FreshClick delivered. They have been very quick to respond to support requests and fix any issues. I would definitely recommend trying them out!

ric....uk

Nov 09, 2022  on Bigcommerce

Perfect - products and support - This filter is perfect, Shame BC don't have this out of the box, but this filter is great as i can now have more than 12 filters in turn increasing sales for sure.Had a question and put a ticket in replied same day what more can you ask for :-)

jul...com

Jul 29, 2022  on Bigcommerce

Great - Great app to incorporate on product pages so I can show items that are in stock and specific styles and sizes so customers do not have to manually click through everything.

Joe Longo

Jul 14, 2022  on Bigcommerce

Prodcut Filter and Search App - This is truely the best invetment i have made within the Big Commerce app. I have a few customers asking with this feature as items were hard to find. This app is powerful and customers can now search for items in a few clicks. Have a look at our webiste see the fucntions live. thanks FreshClick and Thanks big commerce for referring me to this app.

maa....nl

Jul 07, 2022  on Bigcommerce

Great filter app - Great review filter and easy in use. Support also great when you've got some questions.

jay....co

May 17, 2022  on Bigcommerce

Very good support - Support fulfilled all of my design whims, or explained clearly when/if something would not be achievable. Great product. Expensive, but cheaper than Bigcommerce Pro.

mar...com

May 04, 2022  on Bigcommerce

Great Filtering App - This product is great! I like the customization it allows compared to the native filtering options. Search functionality is great as well since it is more powerful than the native search function. I had a couple of issues come up and their support was fast to respond and helped me a solution quickly. If you have any filtering or search needs I highly recommend downloading this app and working with a great company.

ste...com

May 02, 2022  on Bigcommerce

Solved a product filter problem - Freshclick has enabled us to tidy up the product filters in our Gifts section. Turns out it is harder to come up with a product filter strategy than it is to implement one. Freshclick offers much more flexibility than the 'out of the box' option and doesn't result in Custom Field clutter on product pages.

vlo....co

Apr 08, 2022  on Bigcommerce

Great Value and Customer Functionality - Great value tool, seems easy to use. Works well on the front end of the site, easy for the customer to find what they're looking for.

aut...com

Mar 03, 2022  on Bigcommerce

Faultless! - Great app! Simple to use for our customers. Excellent value for it's features! Efficient customer service. 5*

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