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Customer reviews: Search & Filters by FreshClick

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Reviews (153)

Overall rating
4.9

What Merchants Think

Merchants using "Search & Filters by FreshClick" are overwhelmingly satisfied, citing the app as a vital tool for enhancing product navigation and search functionality in their BigCommerce stores. Many appreciate its seamless integration, user-friendly interface, and affordability compared to upgrading BigCommerce plans. With consistent praise for its impact on improving customer experience and sales, the app is highly recommended for e-commerce businesses looking for effective search and filtering solutions.

Key Strengths

  • Seamless integration with BigCommerce
  • User-friendly and intuitive interface
  • Extensive and customizable filtering options
  • Lightning-fast search functionality
  • Responsive and exceptional customer service
  • Affordable solution compared to BigCommerce plan upgrades

Common Concerns

  • Lack of bulk editing features within the app
  • Occasional technical issues requiring customer support
  • Price considered high by some, especially for large catalogs
  • Limited options for multi-storefronts
  • Reliance on spreadsheet CSVs for managing filters

Final Thoughts

"Search & Filters by FreshClick" emerges as a powerful and user-acclaimed app, effectively addressing the deficits of BigCommerce's native filtering features. While a few merchants identified areas for improvement, particularly regarding ease of bulk filtering management, the app's customizability, customer support, and affordability make it a standout choice for online retailers aiming to enhance their website’s usability and search accuracy. Overall, it is highly valued by its users, contributing significantly to improving their online shopping experience.

sal...com

Jan 08, 2024  on Bigcommerce

Search & Filters - Very nice looking filter, if you can figure out how to get your current filters to work with it. There is not a good way to bulk edit filters or add them to the products in the app. Yes you can use a spreadsheet but you can do that through bigcommerce. Downloading and uploading spreadsheets is a PIA. I need a tool that you can search a term and attach a filter to the products with those terms. pecking around on a spreadsheet to look for items then tag them is silly in this day and age of technology.

sup....us

Aug 10, 2023  on Bigcommerce

Search Filter - The options for multi-storefront are limited but this app seems to work well once it is set up. The tech support is responsive and eager to help.

mrv...com

Jul 05, 2021  on Bigcommerce

Good Product & Look - I downloaded both this app and the Make an Offer app and initially had issues. After submitting an trouble ticket my issues was finally fixed. I like the aesthetics and functionality of the app.

adm....au

Jun 10, 2021  on Bigcommerce

App looks fantastic! - The app looks fantastic just in the short time I've been using it. The only issue is the app is a tad pricey especially when your product catalogue is large like ours, but the filters and what you can do with them/configure them is a level above what Big Commerce provides on the base level with its limitations. Support is quick and great too!

lil...com

Mar 31, 2021  on Bigcommerce

Great Filter App - Easy to install and set up. Customer service was very responsive and helpful.

lov...com

Jan 28, 2021  on Bigcommerce

Great to have - Takes a bit to get the hang of, but great to have on your website! Worth it

mar....au

Dec 17, 2020  on Bigcommerce

Freshclick Product Filtering APP - Freshclick APP has been a game changer, it makes product filtering easy and effective.The Dashboard has almost all settings ready to use and the APP gets regular makeovers and updates.I have been testing the APP for an year and the help from support team has been good.We will be looking into using various other products from Freshclick in our upcoming projects.

pet....nl

Aug 10, 2020  on Bigcommerce

Working with Freshclick - A good filter, works fine

hel...com

Mar 10, 2020  on Bigcommerce

It does the job - It works alright. It does lag on the phone. Sometimes the filter doesnt show up. It does what it needs to do ultimately.

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