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Customer reviews: Sales Discount Manager

Develop by spur-i-t.com

Reviews (54)

Overall rating
4

What Merchants Think

The "Sales Discount Manager" app has received mixed feedback from merchants. While some users find it to be a vital tool for scheduling sales and saving time, others report significant issues with functionality, usability, and customer support. Positive feedback highlights the convenience and time-saving capabilities, whereas negative reviews focus on bugs and inefficiencies.

Key Strengths

  • Convenient and time-saving for scheduling and managing sales.
  • Easy installation and setup process.
  • Helpful customer support when queries arise.
  • Saves users from manually applying discounts.
  • Effective for individual or category-based discounts.

Common Concerns

  • Glitches and bugs affecting app functionality, such as pricing errors.
  • Poor handling of product variants and overlapping sales.
  • Inability to operate smoothly for large or complex sales.
  • Lack of proper error-checking and response from customer service.
  • Inefficiencies when editing or pausing active campaigns.

Final Thoughts

Overall, while "Sales Discount Manager" is praised for its potential to streamline sales processes, its current issues with reliability and customer support diminish its effectiveness, especially for large-scale operations. Users looking for a robust sales management tool may find its limitations a significant drawback. However, for smaller scale or simpler sales, it remains a practical solution for automating discounts.

adm...com

May 14, 2014  on Bigcommerce

Working very well it seems -

I had tried this app very early on (over a year ago) and it was hit and miss. It now appears the bugs have been worked out, and its function is excellent. It works nicely to replace the BC stock system of running a sale, start to finish, by offering scheduling etc. It also changes the price in the actual price field so it's reflected on the product page, as well as any shopping feeds you have. At the end of your sale, it will return it to normal.There are a couple of things to beware, first of all be sure to set it up in depth in advance. You must choose which field your pricing will move to (retail price, store cost, etc) so be sure to use one that is not active on your site / product. Also, it does take a minute for changes to occur when scheduling or editing. I'm not saying these are flaws, but more like rules of engagement as it definitely works.This app saved me a lot of work for Black Friday 2015, and I plan on continuing to use it as it makes putting things on sale easy, and I don't have to remember to change them back later.

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