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Customer reviews: Sales Discount Manager

Develop by spur-i-t.com

Reviews (54)

Overall rating
4

What Merchants Think

The "Sales Discount Manager" app has received mixed feedback from merchants. While some users find it to be a vital tool for scheduling sales and saving time, others report significant issues with functionality, usability, and customer support. Positive feedback highlights the convenience and time-saving capabilities, whereas negative reviews focus on bugs and inefficiencies.

Key Strengths

  • Convenient and time-saving for scheduling and managing sales.
  • Easy installation and setup process.
  • Helpful customer support when queries arise.
  • Saves users from manually applying discounts.
  • Effective for individual or category-based discounts.

Common Concerns

  • Glitches and bugs affecting app functionality, such as pricing errors.
  • Poor handling of product variants and overlapping sales.
  • Inability to operate smoothly for large or complex sales.
  • Lack of proper error-checking and response from customer service.
  • Inefficiencies when editing or pausing active campaigns.

Final Thoughts

Overall, while "Sales Discount Manager" is praised for its potential to streamline sales processes, its current issues with reliability and customer support diminish its effectiveness, especially for large-scale operations. Users looking for a robust sales management tool may find its limitations a significant drawback. However, for smaller scale or simpler sales, it remains a practical solution for automating discounts.

ski...com

Jan 25, 2017  on Bigcommerce

Love this app! - Fits my needs perfectly. I've been adjusting prices for sales through spreadsheets. This makes it so much easier, and it is also great that you can schedule your sales. Perfect for holiday periods and weekend sales.

HoopMama Designs

Dec 22, 2016  on Bigcommerce

Perfect Solution - I'm always staying up until midnight to schedule sales. This will save me so much time!

wil...com

Dec 20, 2016  on Bigcommerce

Great App - Great App to be able to schedule sales to start and stop in your online store. It was easy to use, easy to set up and exactly what I was looking for. Very user friendly.

joy...com

Dec 15, 2016  on Bigcommerce

Discount Manager - I tried DIscount Manager and I was pleased to see that it simplified my life! Give it a try!

Anguel Iordanov

Nov 23, 2016  on Bigcommerce

GREAT App - Great App. It works really well. Fast to install and it does save a lot of time if you wish to reduce the price of a few products at the same time. You can change prices but value or %. The technical support is also great. I am using some of the other Apps like In Stock Reminder, by the same company and could not be happier. Would highly recommend this app.

nat...com

Nov 21, 2016  on Bigcommerce

Simple and Effective - This app installed in no time and is up and running in less than 5 minutes. This will save us a lot of time this Black Friday! Exactly what we were looking for.The only thing I'd love to see is if the app could put a SALE icon on any items on sale. That would be so perfect. :)

tec...com

Nov 20, 2016  on Bigcommerce

Quick Setup and Flexible - App is really easy to get started. I really like the flexibility to choose individual products or products by category. My only reason for not giving 5 stars - When products are chosen, the price displayed as the "example" shows the current price. Just as another reviewer mentioned, the Retail Price / Price / Sale Price setup inside each product really comes into play here.

car...com

Oct 28, 2016  on Bigcommerce

Easy Setup and Installation - The app installed without any problems. The setup was very easy as well. I was able to figure out how start scheduling sales and promotions very quickly.

mar...com

Sep 27, 2016  on Bigcommerce

Useful for holiday sales - This app is a real time-saver for holiday sales, but keep in mind that you have to be really specific with time zones in settings (change your time zone if you are affected by daylight savings!) and that it's very picky about pricing; if you sell something under retail cost, you either have to remove the retail price or use the sale box instead. Philip was very helpful and quick with responses when I had problems. There are learning curves with everything, though, and if you can get it working, this is a very useful, time-saving addition to any e-commerce store.

Henry Ofodieze

Dec 02, 2015  on Bigcommerce

Awesome! A must have. -

This App is really useful. It is a must-have for eCommerce. With it you will no longer need to go through all your prices to change one after the other. I recommend this App to everyone.

Murtaza

Nov 25, 2015  on Bigcommerce

Works great -

Great app. Does exactly what is says on the tin. No problems. Before using this app it would take a lot of time to setup sales on BC but this app has made it much easier and faster.

AJ Dallas

May 29, 2015  on Bigcommerce

Crashes -

Worthless! Great idea in theory but I just downloaded and installed it today but every time I attempted to create a discount it would say "internal error" or something about the API. I understand how to create an API for an app but this app does not detail whether or not its necessary or what to do if I were to create one. Definitely Not Worth the Effort!!!

adm...com

May 05, 2015  on Bigcommerce

Good App -

Works great for flash sales. However sometimes the sales don't start/stop on time despite the time zone being set correctly. But over all it is a good app for retail. $13 a month for it is a little pricey however given the basic functionality. Since the only other option is manually setting sales in BC or using coupon codes, I just pay the fee.

Steven T

Apr 27, 2015  on Bigcommerce

Very useful tool -

I have used it for several stores and I liked it. This is a very powerful and convenient tool for discounting. Very easy to implement. 

Posh

Dec 30, 2014  on Bigcommerce

Great App and Great Customer Service -

I have to say this is a great idea. It allows you to schedule discounts and leave the work up to the app. Customer service is great, they really go out of their way to help and make sure you are satisfied. It is a great app and great staff. I did have an issue but they determined it was with my cookies. I like this app a lot, it helps free up a lot of my time. Thanks Philip!

moo...com

Dec 15, 2014  on Bigcommerce

Works great! -

App works great! We used the app for our sales and were very happy with it! This saves me tons of time when running promotions.

kat...com

Nov 26, 2014  on Bigcommerce

Functionality -

Wasn't working the first install. Reinstalled it and it seemed to be functioning better...we'll see if it keeps working from here

dun...com

Nov 21, 2014  on Bigcommerce

2 stars, just for customer service -

I tried it out, paid for one month to test it, and it didn't work. Emailed them with my concerns, they emailed me back quickly with a fix but it still isn't enough - it does not actually manage discounts in the way i want it to.

sal...com

Oct 21, 2014  on Bigcommerce

Hmmmm..... Was just OK while it was free! -

When I installed this app it was free, it wasn't a free trial situation.  While using it I found it to be pretty buggy, so much so that in one day I lost over $300 as the discount manager had doubled the discount on some items making them practically free!!  Partially my fault, I had seen it do that a few times prior and I was in a rush and didn't double check.       They want $13 a month for this app, I personally would spend that money else where..    Any one for Ice-Cream??  

Akc...com

Jun 12, 2014  on Bigcommerce

great discount app -

its a really an amazing app, we can easily manage discount for our products. 

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