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Customer reviews: Sales Discount Manager

Develop by spur-i-t.com
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Reviews (54)

Overall rating
4

What Merchants Think

The "Sales Discount Manager" app has received mixed feedback from merchants. While some users find it to be a vital tool for scheduling sales and saving time, others report significant issues with functionality, usability, and customer support. Positive feedback highlights the convenience and time-saving capabilities, whereas negative reviews focus on bugs and inefficiencies.

Key Strengths

  • Convenient and time-saving for scheduling and managing sales.
  • Easy installation and setup process.
  • Helpful customer support when queries arise.
  • Saves users from manually applying discounts.
  • Effective for individual or category-based discounts.

Common Concerns

  • Glitches and bugs affecting app functionality, such as pricing errors.
  • Poor handling of product variants and overlapping sales.
  • Inability to operate smoothly for large or complex sales.
  • Lack of proper error-checking and response from customer service.
  • Inefficiencies when editing or pausing active campaigns.

Final Thoughts

Overall, while "Sales Discount Manager" is praised for its potential to streamline sales processes, its current issues with reliability and customer support diminish its effectiveness, especially for large-scale operations. Users looking for a robust sales management tool may find its limitations a significant drawback. However, for smaller scale or simpler sales, it remains a practical solution for automating discounts.

tec...com

Nov 20, 2016  on Bigcommerce

Quick Setup and Flexible - App is really easy to get started. I really like the flexibility to choose individual products or products by category. My only reason for not giving 5 stars - When products are chosen, the price displayed as the "example" shows the current price. Just as another reviewer mentioned, the Retail Price / Price / Sale Price setup inside each product really comes into play here.

mar...com

Sep 27, 2016  on Bigcommerce

Useful for holiday sales - This app is a real time-saver for holiday sales, but keep in mind that you have to be really specific with time zones in settings (change your time zone if you are affected by daylight savings!) and that it's very picky about pricing; if you sell something under retail cost, you either have to remove the retail price or use the sale box instead. Philip was very helpful and quick with responses when I had problems. There are learning curves with everything, though, and if you can get it working, this is a very useful, time-saving addition to any e-commerce store.

con...com

Dec 14, 2015  on Bigcommerce

Seems to works great! -

I like this app. Seems to works great!

adm...com

May 05, 2015  on Bigcommerce

Good App -

Works great for flash sales. However sometimes the sales don't start/stop on time despite the time zone being set correctly. But over all it is a good app for retail. $13 a month for it is a little pricey however given the basic functionality. Since the only other option is manually setting sales in BC or using coupon codes, I just pay the fee.

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