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Customer reviews: S Loyalty

Develop by sloyalty.com

Reviews (249)

Overall rating
4.5

What Merchants Think

Merchants generally express a positive opinion about "S Loyalty," appreciating its ease of use, effectiveness in driving customer engagement, and flexibility in awarding points and rewards. Many have experienced noticeable improvements in customer retention and engagement. However, there are some concerns regarding certain functionalities and customer support responsiveness.

Key Strengths

  • Easy installation and setup process
  • Effective at increasing customer engagement and retention
  • Highly customizable loyalty and rewards options
  • Integration with BigCommerce is smooth and efficient
  • Responsive and helpful customer service

Common Concerns

  • Price can be high, especially for small businesses
  • Lack of mobile device support affecting user accessibility
  • Some issues with customer service responsiveness
  • Limited customization options for lower-tier plans
  • Absence of integrated phone support for customer service

Final Thoughts

"S Loyalty" is a well-regarded application that provides significant value through its features and ease of use, helping businesses to effectively manage customer loyalty programs. While there are a few notable concerns related to pricing and customer service, the app is generally considered a strong option for businesses seeking to enhance customer engagement and loyalty.

Anguel Iordanov

May 06, 2014  on Bigcommerce

Nice and easy to use. -

Nice and easy to use. I managed to install and configure theapp in just a few minutes. For the two weeks we used the app we had a few referrals,tweets and likes on Facebook. Most importantly our customers love the rewardsthey receive when shopping with us. Would highly recommend this app.

ord...com

May 01, 2014  on Bigcommerce

So far so good -

Easy to integrate and setup. We will see how it goes.

eri...com

Apr 29, 2014  on Bigcommerce

So far so good -

We just barely implemented this app about a week ago.  So far it works as advertised and should be a great addition to our eCommerce platform.

Krystal Raya

Apr 26, 2014  on Bigcommerce

Awesome app for beginners like me. -

This app makes it easy for me to add a loyalty program. It is also a very simple and easy program for customers to sign up for.

adm....au

Apr 22, 2014  on Bigcommerce

Great app -

Easy to set up, even with the minimal skill set I have with website. Works like a charm. 

car...com

Apr 18, 2014  on Bigcommerce

Paid for itself in the trial period! -

We just subscribed to the full suite. 

In the first 14 days a single refer-a-friend sale handily paid for the full suite.

Fan-builder generated:

  • 25 FB likes
  • 84 Email sign-ups
  • 9 Twitter followers
  • 6 people who used their coupons to place an order

Easy to install / set up / manage

Hope it keeps working as well as it has so far!

tve...com

Apr 17, 2014  on Bigcommerce

Great addition to store -

This works as advertised. I looked into all the loyalty programs and this one seemed to give the most bang for the buck. From tracking points, refer a friend, etc. I have the ability to combine it with customer groups to create ambassador styled programs for my brand. Very good app.

Wyatt Kelley

Apr 15, 2014  on Bigcommerce

Great App! -

We are trying this out and it seems to be working well. It does exactly what you would need it to do and just as described. We wanted to give our customers some benefits for frequent purchases and this is just the ticket.

acc....au

Apr 07, 2014  on Bigcommerce

Fantastic -

In the few short weeks i was on the trial i have already had customers us it & sales have been generated

dar...com

Apr 04, 2014  on Bigcommerce

Perfect app to grow your online business -

S Loyalty Suite is a great App to use and very easy to set up. We installed it 2 weeks ago and we have seen increase in traffic and sales through the loyalty reward program and refer a friend.

We hope that the loyalty program would help us with returning customers as most of our customers now have reward points that we believe they would be looking forward to use on their next order.

I strongly recommend this app if you are looking to keep your existing customers coming back...

rwi...com

Apr 03, 2014  on Bigcommerce

Great Tool! -

This application has been great for my site. I especially like the option to reward users for facebook likes, twitter follows and news letter signups. Very easy to set up and make changes as needed.

nye...com

Mar 28, 2014  on Bigcommerce

Very Effective -

Wonderful easy-to-use app.  Very effective!

dam...com

Mar 27, 2014  on Bigcommerce

Great App! -

We had a little trouble with installation in the beginning but support helped us through that in a few minutes.  I would have been happy with just one of these features but we get all three in one!  My customers are excited about having a rewards program and already using the referrals which has turned into even more customers. Thanks for this great app!

sal...com

Mar 25, 2014  on Bigcommerce

Awesome App! -

The app works exactly as described.  Integrates with your Bigcommerce Store within minutes.  Applied Reward points to all previous orders which is a huge plus.  Only had it installed for less than a week and already seeing a huge lift in sales, email signups and facebook likes!

Becky password: flags7600

Mar 24, 2014  on Bigcommerce

Great App. Perfect for my customers! -

I am very pleased with the easy installation and instant success of this app.  My customers love it.  I've been using this app less than one month and already have seen great results.  More customers are signing up for accounts and AOV has increased.  I've been looking for a loyalty program and this is a perfect fit for me and for my customes.  Everything is automated and I can easily reward my past customers.  Love it!

Eugene Ooi

Mar 21, 2014  on Bigcommerce

Good App -

Tested this app during the trial period and it was easy to setup. Support was extremely helpful when I had questions. Highly recommended. 

hcg....au

Mar 20, 2014  on Bigcommerce

Great app A++ -

All in one is the way to go. This app is a great app to have all year round A++

Mike Moore

Mar 10, 2014  on Bigcommerce

Great App, very easy to set up -

S Loyalty Suite is a great App to use and very easy to set up. Nice clean pop ups for the customer. Having the refer-a-friend and Fan Builder all in the same admin workspace is perfect for us.  Great App, Free Trail, you can't go wrong!!!!!

Robb Capielo

Mar 07, 2014  on Bigcommerce

Awesome eCommerce App -

We have been looking for a customer reward program and saw SLoyalty and wanted to see if this would work with our existing website. It worked and took minutes to activate and works like a charm. We have been watching our customers signing up and redeeming their points. Very exciting and would recommend this to anyone looking for a tool to grow their business.

inf...com

Mar 05, 2014  on Bigcommerce

Loyalty Program -

Loving this app. Installed into our big commerce store easily, and enabled us to be able to offer customer's rewards points right away. We received a few orders from the program the very first day. Would recommend this app to connect with customers and reward them for continuing to do business with you.

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