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Customer reviews: S Loyalty

Develop by sloyalty.com

Reviews (249)

Overall rating
4.5

What Merchants Think

Merchants generally express a positive opinion about "S Loyalty," appreciating its ease of use, effectiveness in driving customer engagement, and flexibility in awarding points and rewards. Many have experienced noticeable improvements in customer retention and engagement. However, there are some concerns regarding certain functionalities and customer support responsiveness.

Key Strengths

  • Easy installation and setup process
  • Effective at increasing customer engagement and retention
  • Highly customizable loyalty and rewards options
  • Integration with BigCommerce is smooth and efficient
  • Responsive and helpful customer service

Common Concerns

  • Price can be high, especially for small businesses
  • Lack of mobile device support affecting user accessibility
  • Some issues with customer service responsiveness
  • Limited customization options for lower-tier plans
  • Absence of integrated phone support for customer service

Final Thoughts

"S Loyalty" is a well-regarded application that provides significant value through its features and ease of use, helping businesses to effectively manage customer loyalty programs. While there are a few notable concerns related to pricing and customer service, the app is generally considered a strong option for businesses seeking to enhance customer engagement and loyalty.

jul...com

Jan 20, 2015  on Bigcommerce

Fun and Easy! -

We love giving back to our clients and SLoyalty made it easy, fast, and fun! Just starting but so far looks good!

Michael Burrei

Jan 15, 2015  on Bigcommerce

Best Referral App Around! -

I love this app and even more important, my customers love this app.  This is a must have and not other option compares.

Midwest Label

Jan 08, 2015  on Bigcommerce

You'll Get Repeat Business with This App! -

Who doesn't want repeat business? Not only was this app easy to install, but it's giving our customers just another reason to come back and make a purchase.  With the S Loyalty Suite, you get 3 valuable tools: Loyalty Suite, Refer-a-Friend and Fan Builder. With Refer-a-Friend and Fan Builder, you'll be getting customers by word-of-mouth; one of the best means of advertising. And of course the flagship tool is Loyalty Program, where you decide how you want to reward your customers when they make a purchase. The basic package is only $19.99 per month; for what you're getting, you just can't beat that price anywhere else. Highly recommended!

TheHijabStore.com

Dec 27, 2014  on Bigcommerce

Immediate Results -

Our store noticed immediate results with this app! Before the trail period was over we had doezens of fb likes, email sign ups, and twitter followers. Affordable for all business sizes. Easily intergrated! You won't be sorry for using this program.

ant...com

Dec 24, 2014  on Bigcommerce

Amazing -

This is an amazing app. Easy to use and integrate. I would definitely love to see the result of loyalty programs after the holiday season. Very good customer support -- professional, fast, helpful. It makes management organized and easy. I am excited to see how it works. 

gar...com

Dec 22, 2014  on Bigcommerce

Good Product -

Good Product

adm...com

Dec 17, 2014  on Bigcommerce

Awesome powerful app at reasonable pricing -

Best thing about this app is that it not only allows giving coupons in lieu of point redemption, - it also allows offering store credits. Advantage of this is that many regular customers forget to apply coupons at time of purchase. Having store credits automatically pop up gives them a feeling of being special and increases respect towards the company. Though we loose on sale total, we gain much more in terms of loyal customers that keep coming back !

skn...com

Dec 09, 2014  on Bigcommerce

Easy to Use & Customers LOVE it! -

This app was simple to get up and running in no time.  Our customers had been asking about a loyalty program and this made it an easy answer!

fas...com

Dec 07, 2014  on Bigcommerce

Great App for my clients -

Since I installed this app I have seen a slight increase in sales, customers like to get rewarded for purchases they make which is great for retaining customers I am glad I came across this app. It was worth it renewing my subscription

Simon Stewart

Nov 27, 2014  on Bigcommerce

S Loyalty Suite -

Always a little dubious with installing apps even for trial periods, I decided to install the free 14 day trial period and after 5 days I generated so much buzz and interaction from my customers I upgraded immediately, highly recommend so far and generated sales that would cover this app usage for 12 months already, 5 stars on this app.

ski...com

Nov 20, 2014  on Bigcommerce

SO far so good! -

I had another rewards program with my old cart software, but it was not as robust to be sure. It did not have fan builder or refer a friend, which I consider a great asset! For $40 a month these programs should definitely help me build my customer base. So far so good! I am happy that I signed up. I don't have to worry about calculating anything, this program does it all. Thanks!

Susie Lane

Nov 10, 2014  on Bigcommerce

Love this app! -

So easy to use.  I have tried a few other services and S-Loyalty is much easier to use and integrate.  The setting up process was straight forward and easy to navigate, my customers are already reaping the rewards.  It's a win win, our customers love it and feel rewarded for their loyalty to our company and we love it because it keep our customers coming back.  Highly recommend.

eva...com

Nov 10, 2014  on Bigcommerce

This app is great! -

I have installed this app few days ago and it works great for me. I am sure I will stick to it. Thank you!

iloveannamae

Nov 07, 2014  on Bigcommerce

Great app! -

Wow. This makes automation super simple. Easy to use and customize.

cap...com

Nov 07, 2014  on Bigcommerce

Great App -

This was easy to install, easy to use and a wonderful way to gain returning customers.  I am very happy I tried it and have decided to keep it.

Shakira Green

Oct 27, 2014  on Bigcommerce

Great -

Great application just wish it was a tab cheaper. Other than that excellent app

ned...com

Oct 23, 2014  on Bigcommerce

App works great -

This is my second time installing (two seperate customers). Works great, super easy to use.

inf...com

Oct 21, 2014  on Bigcommerce

Great So Far! -

Just installed and so far so good!  Really nice interface and customer service has been great.  

sim...com

Oct 17, 2014  on Bigcommerce

Great, Easy App -

I'm new to this app and I am already finding the setup easy to use and customer service is great. My questions are answered the same day, not days later.

kha...com

Oct 16, 2014  on Bigcommerce

Highly recommended app -

Very easy to set up, and very little tech knowledge required. Great way to give incentives to customers for purchases.

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