Great App -

This app is easy to use. We did the free trial and had great feedback and engagement from our customers. Definitely recommend it to give your customers the rewards they deserve and look for. We just signed on for a monthly plan.

Makes admin of a rewards program simple. -

This app is very easy to use and has some nice features. It would be great if some of the lower tiered services didn't have the sLoyalty branding, but other than that I am happy with the app.

Too soon to tell but seems pretty awesome! -

I've just finished my trial period and signed up for the 2nd level program. So far I love this app and am very optimistic about it. My customers are already totally loving it!!! Thank you!!

Proven way to get loyal customers and FB likes!! -

Great app if you are looking to get loyal customers, FB likes and twitter followers. Do give it a try and you'll see whether this is for you. Would be 5 stars if it had mailchimp integration from fan builder, option to remove sloyalty branding, and if pricing was more attractive as your store grows!!

great loyalty app -

overall a great loyalty app. nice that eveything is automated. would be nice to be able to edit the text on loyalty progra / referral overlays that popup. quick responses from the email support team.

Very good app! -

This is a well thought, well designed app with some very nice features. The only reason why I'm not giving it 5 stars is the price. We'll have to wait and see it adds real value for money at $19.99 per month but the store is still growing and I think loyalty programmes are good anyway. I had very good feedback from my customers who are looking forward to saving points for a big purchase. I had to contact S Loyatly support only once (just a question, not a fault) and they replied very promptly. I hope that the developper will add more features in the future such as the ability to choose wether points are given based on prices with or without tax (at the moment it's only without tax). All in all, I'm very pleased but time will tell if it's really useful for me and my customers.

Awesome and works IMMEDIATELY -

Just installed it an hour ago and have over 20 subscribers/shares, etc. Pretty freaking awesome!

The only problem i see is that the rewards which are shown to the customer don't actually reveal the prize... which is not good because the customer has nothing to strive for. This needs to be changed ASAP and I will change my review to 5 stars. Otherwise, it's perfect.

Great Loyalty App -

Just finished my free trial version and immediately signed up for a subscription! This app integrates into Bigcommerce seamlessly and is a great tool for merchants looking to build up a loyal customer base. During our trial period, we saw our fan base grow dramatically and saw the impact that the fan builder section had on orders. However, I would like to see the Refer-a-Friend give customers who refer successfully a percentage discount instead of being given only loyalty points or a fixed amount. Overall, love this app and will definitely keep using it.

Great so far -

I've been looking for a customer loyalty for my site.  While this isn't the perfect solution...I think it's great thus far.  The fact that it offers loyalty and fan builder (used to use another solution for this) makes it a great product

Great tool for fan building. -

I am just building my site and customer base I believe this app will be a great addition.  I look forward to gaining many loyal customers with it.

Seamlessly Integrated Customer Loyalty -

This is a great loyalty program that is seamlessly integrated into Big Commerce as well as  your favourite social networking platforms.  The program is very flexible allowing you to have complete control over your loyalty program all without any complex configuration.  Simple to use, simple for your customers to use and with features like social networking rewards and sign up bonuses, it gives your loyalty program that added flexibility and more importantly, like-ability within your customer base.  

Good -

We have over 500 customers in our store so the plan for $19.99 was not an option for us. Easy to install, easy to navigate. Overall I would say it is a good program.

Good, simple Loyalty App....happy so far... -

I've just signed up for the silver plan after the 2 week trial.  I think the interface (for the store owner, and customers) is nice and straight-forward.  I've had no issues with any of it, and the integration with BC just makes things easy, which I'm all about - I'm not a coder, and don't want to be.  One downside is that with my store, I tend to have a lot of one-time customers, so although I don't think I really need the silver plan ($39.99 pm), I'm pushed into it because of my customer count.  Obviously I want to make some of those customers repeat-visitors, but the nature of my products means that cannot always be the case.  I'd also like integration with Mailchimp for the newsletter sign-ups, right now, I have to do that manually via a download and upload.  Overall, I have high hopes for this app, and as I grown my product lines I'm hoping that I'll start to see even more benefit from it.

It is good and simple -

Basically, this APP is good and simple, I didn't expect more cause it may get complicated.

My suggestions:

1) Reward setting provide a space to add note or remark to customer, for example I will only give $50 coupon for a purchase of minimum $500.  

2) Refer to friends, rewarded to registered customer, provide space to add note too. Cause I will only reward my customer with half points his friend purchase. That is not your default option. Or you can allow the space not only for numeric figures, but text too. 

Anyway, good work, keep it up!

Kevin

Set Yourself Apart -

Set yourself apart from your competition with this app!

First time out of the gate with a loyalty program and I'm glad I did.  Significant increase in sign ups, traffic and sales!  

Easy to install, great support and it's something else to talk with your clients and prospects about.  Take the 2 week free trial for a test drive and you'll see why I signed up.

Great App to Try! -

We started using this about 60 days ago and have seen a lot more of traffic hit our website and have a lot of accounts setup. We continued with the suite, so that says a lot in itself.

One of the big things as a company grows that becomes more of a treasured commodity is time. This is a great way to automate things with follow up emails about people's reward points that they've earned, as it notifies them when they've earned enough points to go to your website. It also obviously promotes social media growth and awareness as well.

The only thing holding this app back from a 5 start in my estimation is after someone has purchased a product -- giving the customer the option to post the image associated with individual product (that links to that specific product) they purchased and not just a link to the general store on their facebook account.  That would take this app to a whole new level, I think.  However, other than that, this is a well thought out app that can bring a lot of punch to your online sales. Try it for 4-6 months and see if it can impact your online traffic.

Great Loyalty Program that customers love! -

This is the second store that I use Sloyalty with so I must like it! The fact is it works well and customers do seem to really like it. It does everything I would want a loyalty program to do. The only thing is that it does seem to get expensive as your store grows and by that point you dont have much option but to pay for it.