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Customer reviews: Native Upsell by Peasisoft

Develop by peasisoft.com

Reviews (94)

Overall rating
4.9

What Merchants Think

Merchants express a generally positive sentiment about "Native Upsell by Peasisoft," highlighting its effectiveness in boosting average order values and facilitating upselling and cross-selling strategies. The app's ease of use, comprehensive features, and excellent customer support are frequently praised. Merchants have noted significant revenue growth and improved sales efficiency since implementing the app, with many recommending it as an invaluable tool for e-commerce businesses.

Key Strengths

  • Easy and flexible setup with intuitive interface.
  • Comprehensive upsell and cross-sell features.
  • Outstanding customer support known for quick and effective problem resolution.
  • Customizable options to align with store branding and themes.
  • Robust feature set including "Trigger by variants" and "Tier-progress cross-sell offers."
  • The ability to improve average order value and drive additional sales.

Common Concerns

  • Occasional issues with support responsiveness and assistance delay.
  • Some merchants noted a need for more advanced customization options.
  • Reports of pop-up display issues and the need for ongoing updates/improvements.
  • Feedback on needing the integration of additional features, like import/export of offers.

Final Thoughts

"Native Upsell by Peasisoft" is well-received by merchants, primarily due to its effectiveness in increasing sales through upsell and cross-sell strategies. While there are some concerns about customization and support responsiveness, the app's comprehensive features and stellar customer service largely outweigh these drawbacks. It stands out as a powerful tool for boosting e-commerce performance, making it highly recommended by users.

syn...com

Jan 22, 2022  on Bigcommerce

Highly recommended for these stand out upsell combo - I have used Native upsell for multiple stores and the popup templates and statistics make it the best upsell app out there and the direct BigCommerce integration makes the process extremely easy. I just recently started using Native Recommender as well for the first time and same thing there the embedded offer concept and statistics alone makes these apps worth it because you are gonna earn thousands by constantly improving bit by bit. with my last store, I hovered around a 3% conversion rate and now I have a new store even a higher priced product and my goal is still to get to an average conversion rate of 4%

fra...com

Jan 15, 2022  on Bigcommerce

Best upsell app for multiple products store so far - This app is great. The only thing I could wish for is that we could keep all our variants so that we can step backward if we feel the need to. But so far 20% of the people who see my first upsell are taking it and 60% of the 2nd upsell, so that's been a huge benefit. Very happy with this app!

gre...com

Jan 15, 2022  on Bigcommerce

Wished I switched to Peasisoft earlier - Wished I switched to Peasisoft's app earlier. Native Upsell & Native Recommender are the best upsell apps out there, set up is super easy and the support team is PHENOMENAL! Can't recommend this enough!

inf...com

Jan 06, 2022  on Bigcommerce

Pleased with the new conversion brings by upsell - I really enjoy this app. Chris helped me set up my pop ups with the correct information! I highly recommend this for anyone who needs help with their conversion!!

hoa...com

Jan 06, 2022  on Bigcommerce

Absolutely phenomenal support - I'm at loss for words for the support Native Upsell team has shown. It's absolutely phenomenal. I've had the privilege of reaching out to the support team for few clarifications and additional questions. Rest, assured the team, especially, Linh, went above and beyond his call of duty to ensure all my questions were answered and the solution was acceptable with a stellar outcome. Thank you for the fantastic support. You've gained a hardcore customer from me. Absolutely phenomenal.

chr...com

Jan 04, 2022  on Bigcommerce

Solid app. Highly recommend!!! - Pretty solid app, been using them for a year. Pre purchase upsells making me quite a bit of money. Haven't seen any app that compares to the features/conversion rate/constant updates Native Upsell brings. Only downside currently is that they don't have any integration with subscriptions in their upsells due to BC's current API limitations.

anu...com

Dec 29, 2021  on Bigcommerce

A very smart upsell tool for any business - Pretty cool app that is pretty easy to understand. They just added a lot of new features with upsell condition that is really great. The help chat window was very helpful with any questions I had.

acc....eu

Dec 26, 2021  on Bigcommerce

Number 1 recommendation tools combo for Holidays!! - This Combo: Native Upsell + Native Recommender has been a brilliant addition to our store. Not only was it an easy and seamless process installing and getting the recommendations set up, but the team has really gone above and beyond to ensure we understand and get the best benefit from this application. We saw some incredible results from even just a few recommendations, and have since added further ones. We previously used another service for our recommendations, and Native Upsell + Native Recommender has surpassed this, not only on the product but also on service. I would strongly recommend you add this to your site - you won't regret it.

sta....eu

Dec 25, 2021  on Bigcommerce

Best combo for upselling - What a Combo! I used 2-3 upsell apps but they were not the app I was looking for. Native Upsell and Native Recommender are the perfect apps for upselling and cross selling. But the customer service is even better! Chris helped me out within minutes - he even did more than I asked. 100% satisfaction - 100% recommendation

kat...com

Nov 28, 2021  on Bigcommerce

An absolute pleasure - Stayed away from upsell apps as they weren't very aesthetically pleasing but really love the design of Native Upsell + Native Recommender and how it works with the store. An absolute pleasure to have received help from Christ on optimising the app along the way. Highly recommended!

lek...com

Nov 12, 2021  on Bigcommerce

100% satisfaction - 100% recommendation - What an app! I used 2-3 upsell apps but they were not the app I was looking for. Native Upsell is the perfect app for upselling and cross selling. But the customer service is even better! Chris helped me out within minutes - he even did more than I asked. 100% satisfaction - 100% recommendation

iul...com

Nov 08, 2021  on Bigcommerce

Must have combo for upselling - I almost never write reviews but I had to for this app. I use both Native Upsell and Native Recommender apps by Peasisoft and it has been the best decision I've made for my store. I've tried so many upsell apps and none compare to these one, the simplicity and usability of it makes it applicable to virtually all stores. Just try the combo above and watch your average order value increase overnight, must have apps! Incredible support team to top it off.

ico...com

Nov 05, 2021  on Bigcommerce

The best upsell app in Marketplace by far - We have been using Native Upsell for about 8 months now and it has been really great. At first, I was a little hesitant because the price seemed kind of high, but it more than pays for itself every month. We have a lot of products and accessories. The accessories don't move as fast as our main products and Native Upsell helps us increase the overall order value as well as moving some of the slower moving accessories. I have only reached out to their customer service once, but it was a great experience. Chris got right back to me and was thorough and quick to respond. He even went above and beyond and recommend some changes, which he did on his own. That was fantastic. Overall, I could not be happier.

jac...com

Oct 15, 2021  on Bigcommerce

Best solution for custom theme - We struggled to find an app like this that was both user friendly, and easy to integrate & install (we've got a complex, custom theme). Native Upsell was able to do both and more - it's really great, and the analytics are clear and simple. One of the top apps I'd recommend to any store owner - We've already increased AOV by 5% - 10%!

pic....eu

Oct 03, 2021  on Bigcommerce

The upsell combo i've been looking for in BigCommerce for years - I have yet to fully take advantage of the combo Native Upsell + Native Recommender (both from this team) but it has been generating additional sales in first 45 days and will generate more once fully customized. I've been using BigCommerce for 2 years and the support team at Peasisoft has been the most impressive support experience I've received from any developer / app I've ever used - of which there are MANY. Chris was incredibly helpful

sco....eu

Sep 26, 2021  on Bigcommerce

Love the combination of Native Upsell & Native Recommender - I have used Native Upsell for multiple stores and the modern UI and statistics make it the best upsell app out there and the direct BigCommerce integration makes the process extremely easy. I just recently started using Native Recommender as well for the first time and same thing there the upsell templates and statistics alone makes these apps worth it because you are gonna earn thousands by constantly improving bit by bit. With my last store, I hovered around a 2% conversion rate (before ios 14) and now I have a new store even a higher priced product and my goal is still to get to an average conversion rate of 3%

cla...com

Sep 21, 2021  on Bigcommerce

Diversity of upsell option. Warm service. Highly recommend - The app works great. Really simple to use and is really effective. I wanted to do all sorts of different upsells and Native Upsell gave me the ability to do all of them. I got in contact with support and they got back quickly and helped me fix some issues I was having as well. Highly recommend.

win...com

Sep 15, 2021  on Bigcommerce

One of the top apps - This app is irreplaceable. The customer support is beyond any expectation, replying rapidly, installing the widgets for you, and the Peasisoft team even warmly offerred me an extended free trial upon request which I did not believe would happen. Thanks to support like this, I am with Peasisoft now forever for all my stores from now on, because it is so nice to feel comfortable using the app. Love the app, all the features, its a definite choice.

ltl...com

Sep 08, 2021  on Bigcommerce

Amazing customer support - The app works amazingly well. Easy to install and to set up offers. Our revenue increased in no time. But the best is: their customer support. We had a conflict with another app (not Native Upsell's fault) and the team helped me fixed it within just a few hours.

anv...com

Sep 05, 2021  on Bigcommerce

Easy to use. Highly recommend the Cart page upsell - Native Upsell is great. It is easy to use and very intuitive. I am most impressed with the Cart page - this has been helping us move a $2 item that was not moving previously. Some items tend to get lost in the shuffle of all the products, no matter how much one tries to put it front and center. All in all, this app is great and just what our store needed! Thank you!

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