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Customer reviews: Native Upsell by Peasisoft

Develop by peasisoft.com

Reviews (94)

Overall rating
4.9

What Merchants Think

Merchants express a generally positive sentiment about "Native Upsell by Peasisoft," highlighting its effectiveness in boosting average order values and facilitating upselling and cross-selling strategies. The app's ease of use, comprehensive features, and excellent customer support are frequently praised. Merchants have noted significant revenue growth and improved sales efficiency since implementing the app, with many recommending it as an invaluable tool for e-commerce businesses.

Key Strengths

  • Easy and flexible setup with intuitive interface.
  • Comprehensive upsell and cross-sell features.
  • Outstanding customer support known for quick and effective problem resolution.
  • Customizable options to align with store branding and themes.
  • Robust feature set including "Trigger by variants" and "Tier-progress cross-sell offers."
  • The ability to improve average order value and drive additional sales.

Common Concerns

  • Occasional issues with support responsiveness and assistance delay.
  • Some merchants noted a need for more advanced customization options.
  • Reports of pop-up display issues and the need for ongoing updates/improvements.
  • Feedback on needing the integration of additional features, like import/export of offers.

Final Thoughts

"Native Upsell by Peasisoft" is well-received by merchants, primarily due to its effectiveness in increasing sales through upsell and cross-sell strategies. While there are some concerns about customization and support responsiveness, the app's comprehensive features and stellar customer service largely outweigh these drawbacks. It stands out as a powerful tool for boosting e-commerce performance, making it highly recommended by users.

cor...com

Aug 24, 2024  on Bigcommerce

Boosting Revenue with Flexible Setup - This app has been such an amazing addition to my business' shop! Because of Native Upsell I have seen my average order value go up, and I'm finally experiencing true passive income. The app is easy to use and the setup options are super flexible which have been fun to test out. My conversions have been high so you're definitely missing out on extra revenue by not using this app in your shop.

bra...com

Aug 24, 2024  on Bigcommerce

Standout Ease of Setup and meaningful meeting support - There are tons of apps out there that does a similar thing to this app but what really make this app shine is how easy it is to setup plus a really good support team not just live chat. they allow you to book google meeting and fix whatever you have! and this by far one of the very few apps that does this video calls which makes this app way better than the rest.

ter...com

Aug 24, 2024  on Bigcommerce

Effortless Customization, Stellar Support - I have been using this app for a while to add no-pressure upsells and I really love it! They have great support and are happy to help customize the CSS to fit my store's branding for FREE! Dev team from Peasisoft helped me today and it only took 20 minutes to fully customize my offer's appearance to fit with store theme. They're always so helpful! You need to try

ros...com

Aug 14, 2024  on Bigcommerce

Effective Upsell Solution, Helpful Support - Great app for all kinds for upsells. I like how they made it really basically free until you reach an amount of views. Louis helped me a lot with resolving a little problem I had and I must say overall this is one of the most helpful apps for Upsells in general. I came across some negative reviews about the customer service, but when I experienced it firsthand, I found it not entirely accurate. Perhaps they should improve their communication and be more patient, considering that such a popular app will have many customers needing assistance. Using this on all my stores. Thanks for making such a great app!

kra...com

Aug 14, 2024  on Bigcommerce

Outstanding Support and Comprehensive Features - We've used this app for a year and love it. Support is amazing ( thanks Luna, Irene & Team for your help recently ) and the app is loaded with all you need to get started offering upsells, cross selling, all the things. Highly recommend giving them a try, we've had nothing but a great experience with them.

mic...com

Aug 12, 2024  on Bigcommerce

Outstanding Support and Comprehensive Features - We've used this app for a year and love it. Support is amazing ( thanks Luna, Irene & Team for your help recently ) and the app is loaded with all you need to get started offering upsells, cross selling, all the things. Highly recommend giving them a try, we've had nothing but a great experience with them.

pai...com

Aug 12, 2024  on Bigcommerce

Guided Setup for Optimal Results - Luna worked with me every step through the way to make sure my flows were in order and created correctly in order for me to get the best results with the App. I also received screenshots to show exactly what was being done. Thank you again!

tan...com

Aug 09, 2024  on Bigcommerce

10. Exceptional Post-Purchase Cross-Sell - There are a lot of disappointing apps in the BC App Store that are poorly designed, confusing, and just don't work. This is not one of them. I'd never installed or used a post-purchase crosssell app before, but it was a breeze using this because you can visually see the flow you're building, and it all worked as expected. This app absolutely deserves its high rating. Great job to the Peasisoft team!

rob...com

Aug 09, 2024  on Bigcommerce

Patient Support for Newbies - I am a newbie in Bigcommerce platform and low tech lol, therefore , the setup on this was hard for me a litter bit. Luckily Luna was great and set it all up, as well as answering ALL of my MANY questions very patiently. I have to wait to test it tomorrow. I'm excited to see the upsells it helps me acquire! I'd give it 5 stars for customer service.

lor...com

Aug 05, 2024  on Bigcommerce

Prompt Help from Louis - Thanks to customer service Louis for providing the help I needed. Not only did he reply to my message promptly, but he also solved the problem effectively. I hope the upgraded function will have more features, including customer group pricing, font color adjustment, etc. Thank you so much <3

gle...com

Aug 05, 2024  on Bigcommerce

Exciting New Features, Great Service - Wow the new featured are great, I was looking at a crossell/upsell app but couldn't find exactly what I needed. Then I updated my Native Upsell app and it had all amazing features. I am super happy with this app. Great customer service as well!!

lou...com

Aug 05, 2024  on Bigcommerce

Effortless Setup and Superior Performance - I tried multiple other apps with the same features as Native Upsell, but I was not able to find anything with as few bugs or as well-working and smooth features as NU has. Their app is really easy to use and set up and probably has one of the best setup interfaces I have experienced. I can definitely recommend Native Upsell to other store owners, who are looking for a hassle-free experience.

try...com

Jul 30, 2024  on Bigcommerce

Seamless Integration and Enhanced Sales with Native Upsell - Native Upsell is user-friendly and integrates seamlessly with our Bigcommerce store. The setup was straightforward, and the app's functionality is robust and reliable. It allows us to easily manage multibuy discounts and monitor their performance. Native Upsell has been a game-changer for our eCommerce strategy. The multibuy discount feature has driven higher sales, increased customer satisfaction, and boosted our average order value. We highly recommend Native Upsell to any Bigcommerce store looking to enhance their sales through effective bundling options.

try...com

Jul 30, 2024  on Bigcommerce

Driving Higher Order Values with Native Upsell - Since integrating Native Upsell, we've observed a consistent increase in orders tagged with the app. The data clearly shows that Native Upsell is driving higher order values. Customers appreciate the savings they can achieve by purchasing more items, leading to increased overall sales. Our average order value has notably increased, and we are seeing a steady flow of multibuy purchases. We've experienced a 100% fulfillment rate with orders involving Native Upsell and zero returns, indicating high customer satisfaction. The bundling options provided by Native Upsell meet customer expectations and enhance their shopping experience, contributing to repeat purchases.

fae...com

Jul 26, 2024  on Bigcommerce

The User-Friendly Interface with Room for Customization - The app itself is easy to use and simple. It gets the job done and the widgets are the most appealing that I've seen from any bundling/cross-sell app. That was what first motivated me to download this app. However, more customization would go a long way. You can change the colors and text of a set template and that is it. It works but feels barebones. I'd like to be able to change the layout and size and maybe shapes of the buttons and have the ability to change font or customize the cart upsell progress bar. That being said the base design is pleasing to the eyes!

fra...com

Jul 26, 2024  on Bigcommerce

So Fast Customization and Support! - This app is amazing, the customer service is so FAST and they really do their best to help you. Luna at Native Upsell even went so far as to custom design everything I needed so it themed with my colors on my site! Awesome company! You must try it out right now !!!

gra...com

Oct 31, 2023  on Bigcommerce

Very simple to use and super useful. I greatly recommend - Having tested several upsell apps without much success, we were somewhat skeptical when we came across Peasisoft's Native Upsell a few months ago. To say it exceeded our expectations would be an understatement. Native Upsell is a groundbreaking choice among upsell apps. The upsell templates are not just functional but also aesthetically pleasing, significantly boosting our sale conversion rate by over 20%. It's a visual treat for our customers, and it translates into tangible results. What's equally impressive is the abundance of features and the top-notch support that comes with Native Upsell. It's truly worth experiencing. Peasisoft has crafted a gem with this app, and it's become an indispensable part of our e-commerce strategy. If you're in the market for an upsell app that delivers, Native Upsell should be at the top of your list.

nat...com

Sep 20, 2023  on Bigcommerce

Native Upsell is the NUMBER 1 app in this Bigcommerce Upsell app today! - I've got to say, Native Upsell has really outdone itself with the 'Trigger by variants' feature- Which is the only one on the market that other apps have never had. It's made a world of difference in helping us recommend product offers to our customers. Honestly, it's been a game-changer, and we can't imagine not using Native Upsell now. Over the past few months, as we've integrated this fantastic feature, our conversion rate has skyrocketed. The results have been nothing short of astounding. Compared to previous months, the difference is like night and day. Needless to say, I'm thrilled with how Native Upsell has transformed our business. It's not just an app; it's become an indispensable part of our success story.Thousand like to Peasisoft for continuously enhancing this incredible tool!

rut...com

Sep 13, 2023  on Bigcommerce

Native Upsell is a true game-changer that demands a perfect rating. - Our experience with Native Upsell has been nothing short of phenomenal! We had this specific vision of customizing a few distinct offers that would perfectly align with our perfume store's theme. So, I reached out to their customer service, and boy, were they fantastic! They not only understood our needs but went above and beyond to customize some truly amazing offers for us. One particular feature that has me absolutely delighted is the Tier-progress cross-sell offers. It's like a match made in heaven for our perfume store. Thanks to these offers, we've been able to upsell more gift products alongside our fragrances, and it's reflected beautifully in our sales figures. Native Upsell has truly transformed the way we do business, and we couldn't be happier with the results it has brought to our perfume store. A big shoutout to Peasisoft for creating such a remarkable tool!

cha...com

Sep 11, 2023  on Bigcommerce

Excellent app, excellent customer service!!! - I'm absolutely thrilled with what Native Upsell has done for our business! It's been instrumental in creating numerous successful campaigns, and the results speak for themselves - a whopping 15% increase in revenue! The Cross-sell and Upsell offers have been game-changers, allowing us to sell a lot more complementary products and boosting our bottom line by another 15%. A few months back, we encountered some minor hiccups where the offers were displaying a bit wonky. But, the magic happened when we reached out to their customer service. They were not just responsive, but they acted lightning-fast. Within a few hours, they had the issues fixed, and we were back on track. The level of support and the rapid resolution left us extremely satisfied.

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