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Customer reviews: Native Upsell by Peasisoft

Develop by peasisoft.com

Reviews (94)

Overall rating
4.9

What Merchants Think

Merchants express a generally positive sentiment about "Native Upsell by Peasisoft," highlighting its effectiveness in boosting average order values and facilitating upselling and cross-selling strategies. The app's ease of use, comprehensive features, and excellent customer support are frequently praised. Merchants have noted significant revenue growth and improved sales efficiency since implementing the app, with many recommending it as an invaluable tool for e-commerce businesses.

Key Strengths

  • Easy and flexible setup with intuitive interface.
  • Comprehensive upsell and cross-sell features.
  • Outstanding customer support known for quick and effective problem resolution.
  • Customizable options to align with store branding and themes.
  • Robust feature set including "Trigger by variants" and "Tier-progress cross-sell offers."
  • The ability to improve average order value and drive additional sales.

Common Concerns

  • Occasional issues with support responsiveness and assistance delay.
  • Some merchants noted a need for more advanced customization options.
  • Reports of pop-up display issues and the need for ongoing updates/improvements.
  • Feedback on needing the integration of additional features, like import/export of offers.

Final Thoughts

"Native Upsell by Peasisoft" is well-received by merchants, primarily due to its effectiveness in increasing sales through upsell and cross-sell strategies. While there are some concerns about customization and support responsiveness, the app's comprehensive features and stellar customer service largely outweigh these drawbacks. It stands out as a powerful tool for boosting e-commerce performance, making it highly recommended by users.

ala...com

Aug 09, 2024  on Bigcommerce

Frustrating Support Experience, Can't Use the App - We've been waiting for quite some time to get help from support, and it's been difficult to get in touch with them. Without their assistance, we're unable to enable the app and start using it. The features look promising, but we can't take advantage of them if we can't get it up and running. This delay is impacting our business, and we're disappointed with the lack of responsiveness. If you're considering this app, be prepared for potential delays in getting support.

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