Bigcommerce Issue resolution apps 2025

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Shipped

8.2

1 Reviews

Enhance post-sale experience, drive loyalty, reduce costs with branded shipment solutions. Show more

Shipped is an innovative app designed to enhance the post-sale experience by fostering customer loyalty and reducing support costs. With its premium feature, Shield, Shipped provides package assurance, protecting customers from carrier mishandling of damaged, stolen, or lost packages, thus boosting customer confidence and conversion rates. The app's branded self-service Shield Center streamlines the issue reporting process, enabling automated resolutions such as replacements and refunds, which minimize hassle and customer service costs. Shipped's Track feature offers a branded visual shipment tracking portal, allowing customers to easily monitor their packages en route, significantly reducing order-related inquiries and keeping the brand prominent in customers' minds. The app integrates seamlessly with global couriers such as UPS, DHL, and USPS, ensuring widespread coverage and reliability. By automating and optimizing the shipment process, Shipped not only lowers support and delivery failure costs but also maximizes customer satisfaction and lifetime value. Ready to transform your post-sale experience? Click "Get the app" to begin.

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Branded shipment solutions

Premium package assurance

Automated refunds and replacements

Visual shipment tracking

Real-time shipment alerts

Try for Free

Magepow Product Zoom

$2 / Month

8.2

2 Reviews

Product Zoom helps customer view photos in high resolution Show more

Magepow Product Zoom is a powerful tool designed to enhance the online shopping experience by enabling an intuitive and detailed product viewing. This app provides a seamless zoom feature that allows customers to inspect product images closely, enhancing their understanding of the product’s texture, quality, and intricate details. Ideal for e-commerce platforms, Magepow Product Zoom ensures that potential buyers can make informed purchasing decisions by examining items with a high degree of clarity. Easy to integrate, the app is compatible with various website configurations and ensures a smooth performance across all devices, from desktops to mobile phones. Moreover, its customizable interface allows store owners to alter zoom settings to best suit their website’s design aesthetic and user preferences. The app not only boosts customer engagement but can also lead to higher conversion rates by building trust through transparency and detailed visualization.

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Zoom functionality

High resolution

Enhanced viewing

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Corso Green Shipping Protection

Enhance e-commerce with eco-friendly shipping protection and quick issue resolution. Show more

Corso Green Shipping Protection is a specialized app designed to enhance the e-commerce experience by addressing two significant concerns: the environmental impact of shipping and the common issues of lost, stolen, or damaged packages. Integrating Corso into your checkout process not only boosts your brand's green credentials by allowing customers to offset their shipment’s carbon footprint but also adds a layer of security against package mishaps for a small fee. This enhances customer satisfaction by ensuring protection against mishandling and theft, promising resolution within 24 hours. The app seamlessly integrates with your store's theme, maintaining a cohesive brand experience while offering customers the option to add Green Shipping Protection at checkout for around 2% of their order value. Corso also provides proactive customer support, quickly addressing any shipping issues without additional costs to the merchant. Additionally, the carbon offset funds from Corso contribute to carefully selected and ethically validated environmental projects, aligning with the shared commitment to sustainability and planetary well-being. Getting started is straightforward; install the app, and a team member from Corso will assist you with the integration to ensure smooth functionality.

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Quick issue resolution

Eco-friendly shipping

Carbon footprint offset

Order protection option

Try for Free

BR Sales Terminal POS

$10 / Month

9.1

11 Reviews

Point of Sale: Sell, exchange, refund, and issue store credit Show more

Sales Terminal POS is an intuitive point-of-sale application designed to streamline in-store and online sales operations. This versatile app allows users to sell products, manage exchanges, and edit line items from previous orders with ease. Whether at a physical store or online, seamlessly issue refunds or store credits, ensuring a smooth customer experience. Sales Terminal POS offers a robust alternative to Shopify POS and can be accessed via a web browser or the Shopify mobile app. The app supports a variety of payment methods, including cash and external credit cards, and even allows users to email carts. Additionally, it provides the ability to manage partial payments or advance collections. To help with daily financial management, users can view their end-of-day cash balance and print comprehensive reports of all cash transactions.

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Multiple payment methods

Barcode scanning

Sell in-store

Product exchanges

Edit line items

Collect additional payments

Install App

Loopz Gift Cards

$10-$50 / Month

8.2

10 Reviews

Sell branded digital/physical gift cards, issue store credit. Show more

Loopz Gift Cards is a versatile app designed to enhance your brand’s gift card experience on Shopify and POS systems like Clover and Square. Seamlessly integrate customizable digital and physical gift cards into your store, complete with your unique branding and styles. Create an array of card designs tailored for different occasions, allowing your customers to choose the perfect gift. Users can personalize their gift cards by selecting the amount, entering recipient details, and adding a heartfelt message. Flexible delivery options enable gift cards to be sent instantly or scheduled for future delivery. Additionally, you can issue store credit efficiently, manage existing gift cards, and keep everything synced across multiple platforms for a streamlined gift card system. Empower your business with Loopz Gift Cards to offer a personalized and convenient gifting service.

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Issue store credit

Customize branding

Sell digital gift cards

Create multiple designs

Instant delivery option

Sync gift cards

Install App

Willdesk: Live Chat&AI Chatbot

$16.9-$149.9 / Month

9.2

814 Reviews

Unlock Deals 30% off

Unlock Deals 30% off

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.

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Social media integration

Customizable interface

Mobile app support

Order tracking

Email marketing integration

Chatbot automation

Install App

PhotoFixer & BG Remover

9.1

5 Reviews

Adjust Store Product Image Resolution with One Click Show more

ImgCraft: AI Sharp & Resize is an innovative app designed to enhance the quality of product images in your store effortlessly. By utilizing advanced AI image processing technology, the app identifies low-quality images and offers a simple one-click repair and automatic replacement solution. Its cutting-edge algorithms ensure optimized clarity, preventing the occurrence of frustrating blurry images upon enlargement. ImgCraft is not just about image adjustment; it empowers users with tools to search for low-resolution product images, thereby boosting efficiency. The app enhances store appearance by improving both product and package image resolution, making it a crucial asset for any business aiming to provide a superior customer viewing experience. With a flexible pay-per-use pricing model, ImgCraft offers cost-effective solutions tailored to meet the needs of businesses of all sizes.

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Restore images

Identify low-quality images

One-click repair

Automatic replacement

Ai image processing

Optimize clarity

Install App

Raygun Crash Reporting

$60-$600 / Month

Build an unbeatable error detection and resolution workflow Show more

Raygun Crash Reporting is a powerful tool designed for developers seeking to perfect their Shopify Store experiences by minimizing errors and maximizing efficiency. It excels in identifying hidden bugs that may affect conversions or user engagement, offering comprehensive diagnostics that pinpoint issues down to the exact line of code. By resolving problems proactively, Raygun helps prevent minor glitches from escalating into major incidents. It supports real-time error flagging through ChatOps integrations with Slack and MS Teams, allowing teams to respond swiftly to critical issues. Developers can prioritize tasks based on impacted users or error frequency, ensuring effective triage. Moreover, the app offers smart filtering and customizable dashboards to visualize trends and assess store health. With seamless integration into popular dev tools like Jira, GitHub, Asana, and BitBucket, Raygun becomes an essential part of any developer's toolkit.

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Real-time error flagging

Customizable dashboards

User impact prioritization

Smart error filtering

Devtool integration

Install App

Raygun Crash Reporting

$60-$600 / Month

Build an unbeatable error detection and resolution workflow Show more

Raygun Crash Reporting is an essential tool for Shopify store owners aiming to maintain seamless user experiences by swiftly detecting and diagnosing software bugs. Designed to prevent hidden errors from impacting sales, this app helps identify and resolve glitches on product pages and checkout flows that could hinder cart conversions or increase bounce rates. With detailed diagnostics that pinpoint the exact line of code causing issues, Raygun enables proactive problem-solving before they escalate into bigger incidents. Real-time notifications through ChatOps integrations like Slack and MS Teams ensure critical errors are addressed promptly. Users can prioritize issues based on impact and error count, facilitating effective triage. The app also offers smart filtering options to analyze errors by date, location, or custom tags and provides customizable dashboards to visualize trends and monitor store health. Seamless integration with popular development tools such as Jira, GitHub, and Asana enhances the app's utility for development teams.

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Smart filtering

Custom dashboards

Real-time error flagging

Chatops integrations

Root cause diagnostics

Impact-based prioritization

Install App

HelpDesk for Ecommerce support

$34-$59 / Month

8

2 Reviews

Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive platform designed to enhance customer service by centralizing all communications such as emails, website forms, and chats into a single, secure inbox. By leveraging AI and automation, the app ensures rapid, multichannel response capabilities, minimizing customer wait times and enhancing service efficiency. Its seamless integration with popular apps allows it to fit effortlessly into existing workflows, improving process continuity. The app's advanced collaboration features enable teams to organize work better and respond to queries more swiftly, boosting overall productivity. With access to customer purchase history, HelpDesk enables support agents to offer personalized responses, fostering trust and nurturing long-term customer relationships. Additionally, the platform's intuitive workflows, macros, and AI-driven tools help automate ticket resolutions and streamline communication, ensuring professional consistency.

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Automated responses

Team collaboration

Centralized inbox

Purchase history access

Ai ticket summaries

Custom message design

Install App

Worry-Free Delivery

8.9

7 Reviews

Enhance customer confidence with automated package protection and seamless claims resolution. Show more

Worry-Free Delivery is designed to enhance the shopping experience by providing comprehensive package protection that boosts conversion rates and customer satisfaction. With delivery guarantees, merchants can transform their post-purchase process, reducing shipping complaints and support workloads. Seel’s order protection offers a seamless integration that automates coverage for loss and damage, ensuring quick refunds for eligible claims. Merchants benefit from a hands-free claims resolution system, real-time insights, and a customer-friendly claims portal, all of which help build trust and drive repeat purchases. The app is perfect for merchants aiming to increase customer confidence, decrease shipping-related support issues, and safeguard revenue from lost or damaged orders. Getting started is simple, allowing merchants to join thousands already offering peace of mind with Seel protection through a straightforward setup process.

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Automated package protection

Seamless claims resolution

Real-time insights dashboard

Add to Site

CartBuddy

$199-$999 / Month

"AI chatbot for seamless Shopify order tracking and customer support." Show more

CartBuddy is a cutting-edge application designed to elevate customer service through advanced AI capabilities. With its intelligent chatbot, users gain access to instant order tracking, streamlined complaint resolution, and personalized product recommendations tailored to individual customer preferences. By implementing CartBuddy, businesses can enjoy significant benefits, such as reducing the number of support tickets, boosting conversion rates, and enhancing overall customer satisfaction. The app integrates effortlessly with Shopify, requiring minimal setup while delivering maximum value through automated and efficient interactions. Key features include real-time order tracking with timely delivery updates and estimated arrival times, 24/7 customer support with zero wait times, and a comprehensive analytics dashboard to monitor chatbot performance and ROI. Additionally, CartBuddy supports multiple languages, making it an excellent tool for catering to a global customer base.

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Multi-language support

Seamless integration

Performance analytics

Real-time tracking

Automated support

Install App

Sales Order Analytics By RedChamps

"BigCommerce order insights: detailed analytics for smarter sales decisions." Show more

The Sales Order Analytics app by RedChamps for BigCommerce is a powerful tool designed to provide detailed insights into your sales order data. It enables business owners to gain a comprehensive understanding of their sales performance by showcasing critical metrics and information regarding the orders placed through their BigCommerce store. With this app, users can easily access analytical data such as total sales volume, average order value, product-wise sales statistics, and customer purchase trends. The intuitive dashboard allows for quick and easy interpretation of these analytics, helping businesses to identify key sales patterns and make informed decisions. Furthermore, the app streamlines data visualization by presenting information in an organized manner, making it easier to track growth and pinpoint areas needing improvement. Ultimately, the Sales Order Analytics app empowers business owners to optimize their strategies, drive higher sales, and enhance customer satisfaction.

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Detailed analytics

Order insights

Sales decisions

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Maximiz

Boost BigCommerce sales with advanced tools and strategies. Try free! Show more

Maximiz is a powerful app designed to unlock the full potential of your BigCommerce store. Starting at $499/month, this comprehensive solution provides seamless integration with your business, equipping you with state-of-the-art tools for identity resolution, data enrichment, and conversion rate optimization (CRO). With Maximiz, you can enhance your store's performance and achieve a superior return on investment (ROI) through its proven tools and strategies. The app offers a 14-day free trial period, allowing you to experience its benefits before committing to a plan. By focusing on key aspects of your e-commerce operations, Maximiz helps you drive sales and growth with ease and precision. Elevate your BigCommerce store’s capabilities and reach new heights with the innovative solutions provided by Maximiz.

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Conversion optimization

Data enrichment

Identity resolution

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Ultimate Purchase Orders

$9.99-$34.99 / Month

9.1

9 Reviews

Issue Purchase Orders to Suppliers and Automate Dropshipping. Show more

Ultimate Purchase Orders is a comprehensive app designed for merchants seeking to streamline their purchasing processes and improve inventory management. This app enables users to create professional purchase orders and packing slips, which can be sent to suppliers directly from personal email addresses like Gmail or Yahoo Mail. One of its standout features is the ability to automate dropshipping and link products to suppliers effortlessly using the Vendor or Product tag. Merchants can easily split Shopify orders into multiple purchase orders and efficiently manage the receipt and transfer of inventory back into Shopify. The app also offers robust functionality for managing and tracking vendor payments, along with customizable PO and email templates and multi-currency support. Ultimate Purchase Orders ensures smooth operations by facilitating direct dropshipping to customers and supporting automated PO dispatch to suppliers, making it a valuable tool for any merchant aiming to enhance their supply chain efficiency.

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Multi-currency support

Customizable templates

Link products

Transfer inventory

Create pos

Automate dropshipping

Install App

Billingo ‑ Hivatalos

8

21 Reviews

Automated invoices with Billingo, always works, 24/7 support Show more

Billingo - Hivatalos is an efficient invoicing app designed to eliminate the hassle of manual invoice creation and complex solutions. By seamlessly integrating with your Billingo account, the app automates the invoicing process, automatically generating invoices based on your specified order statuses. It offers flexibility in managing VAT rates and other essential settings, ensuring compliance with varying tax requirements. The app also supports international transactions by automating VAT key processing. Customers and order records are synchronized with Billingo for smooth invoice issuance, and you can email invoices directly to clients. To assist users further, Billingo provides dedicated customer support every day of the week, addressing any queries promptly.

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Invoice automation

Email invoicing

Simple information management

Automated vat processing

Company invoice issuance

Install App

Számlázz.hu ‑ Hivatalos

9.1

33 Reviews

Automated invoices with Szamlazz.hu Show more

Számlázz.hu ‑ Hivatalos is a comprehensive invoicing app designed to streamline and automate your billing processes. By integrating with your Számlázz.hu account, this app enables automatic invoice issuance by synchronizing customer and order data seamlessly. Tailor your invoicing by setting automatic processes based on order status, managing VAT rates, and adjusting additional settings to meet your specific needs. The app supports international transactions with automated VAT key processing and allows you to issue invoices to businesses with tax numbers. With features like email invoice delivery and easy data management, Számlázz.hu ensures efficient invoicing solutions. For any inquiries or assistance, dedicated customer service is available every day of the week to support your business.

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Invoice automation

Email invoicing

Automated vat processing

Tax number invoicing

Customizable invoicing

Install App

POS Returns Without Receipts

$39 / Month

(2.3/5)

4 Reviews

Allow customers to return items in store without a receipt Show more

POS Returns Without Receipts is a seamless app designed to simplify the return process in retail stores using Shopify POS. By allowing customers to return items without requiring a receipt, it enhances the overall shopping experience and provides greater flexibility for both merchants and shoppers. The app enables store associates to effortlessly scan items for return, add them to the cart, and issue a gift card for their value through the 'Return Without Receipt' feature. This streamlines the return process by eliminating the need to locate the original order. Exclusive to in-store returns via Shopify POS, POS Returns Without Receipts ensures an efficient and hassle-free solution for handling non-receipted returns, providing a modern and customer-friendly approach to retail returns.

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Shopify pos integration

Add to cart

Scan items

Return without receipt

Issue gift card

Install App

CreatorCommerce: Creator Shops

$1199-$449 / Month

9.1

4 Reviews

Issue your affiliates/influencers unique co-branded shops Show more

CreatorCommerce: Creator Shops is a dynamic platform designed to enhance the way brands collaborate with affiliates and influencers. It allows businesses to create unique, co-branded shops for their partners, significantly boosting conversion rates compared to traditional affiliate links by leveraging the trust and influence of the creators. This app seamlessly integrates with existing marketing tools, making it easy to manage affiliate and influencer campaigns without disrupting current workflows. Customers benefit from automatically applied discounts and a streamlined checkout process without redirects, enhancing their shopping experience and likelihood to purchase. Brands gain full access to customer data and clear sales attribution, providing valuable insights into performance and impact. By expanding your brand's presence across numerous creator shops, you can effectively increase your market reach. Additionally, CreatorCommerce offers industry-leading customer support, including the assistance of a dedicated account manager to ensure smooth operations and maximum results.

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Higher conversion rates

Automatic discounts

Tool integration

Unique co-branded shops

No checkout redirects

Full customer info

Install App

Easy GTIN/UPC Sync for Google

$10 / Month

(1.2/5)

7 Reviews

Fix Limited performance due to missing value [gtin] on GMC Show more

Easy GTIN/UPC Sync for Google is an essential app designed to help online retailers eliminate the common issue of limited performance due to missing GTIN values in Google Merchant Center. GTINs, including EAN, UPC, and ISBN, are crucial for product identification in Google Shopping, yet they often go unrecognized despite being provided. This app simplifies the synchronization process, ensuring your barcodes are seamlessly transmitted to Google. Installation is straightforward—simply start the process, and it will automatically sync your product barcodes. For optimal functionality, ensure all your products have valid UPC codes entered. By using Easy GTIN/UPC Sync, you can bypass manual entries and achieve hassle-free inventory synchronization with Google, ensuring smooth operation without the risk of GTIN discrepancies.

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Sync barcodes

Fix gtin issue

Automate process

Install App

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