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8.2
Shipped logo

Shipped

Free plan available

Enhance post-sale experience, drive loyalty, reduce costs with branded shipment solutions.

Branded shipment solutions
Premium package assurance
Automated refunds and replacements
Visual shipment tracking
Real-time shipment alerts
1 Reviews
8.2

About Shipped

Built by invisiblecommerce.com

Zotabox Promotion & Conversion 20+ Tools logo
(63 Reviews)
  • Sponsored

Enhance eCommerce with 20+ tools for promotions and conversions....

Description

Add Shipped to your store for free, and increase profits with order assurance and shipping protection while driving customer loyalty.

Deliver a branded post-sale experience with Shipped to drive customer loyalty and lower support costs.

Increase customer conversion with added confidence

With Shield, offer customers premium package assurance for extra confidence and protection from carrier mishandling of damaged, stolen and lost packages. Shield increases conversion rates while reducing claim-related costs.

Allow customers to easily report a shipment issue with your branded self-service Shield Center, enabling automated replacements and refunds.

Optimize your branded delivery experience

With Track, enable customers to follow their package en route with a branded visual shipment tracking portal, reducing "where is my order?" inquiries.

Keep your brand top of mind with branded real-time shipment alerts, increasing brand loyalty and customer lifetime value.

Shipped connects with couriers worldwide including UPS, DHL, USPS, China Post (ePacket) and China EMS.

Lower support costs and delivery failure costs

Reduce customer service effort through a streamlined issue reporting process, increasing customer loyalty while eliminating a manual back-and-forth conversation that drives customers crazy.

Resolve shipment issue replacements and refunds faster and decrease customer service costs by automating shipment issue resolution.

Ready to upgrade your post-sale experience?

Click the "Get the app" button to get started.

Pros

  • Enhances post-sale customer experience with a branded approach.
  • Drives customer loyalty by offering premium package assurance with Shield.
  • Increases conversion rates by providing customers protection from mishandling, theft, or loss of packages.
  • Reduces claim-related costs through Shield's assurance.
  • Simplifies issue reporting with a branded self-service Shield Center, enabling automated replacements and refunds.
  • Offers a branded visual shipment tracking portal, reducing 'where is my order?' inquiries.
  • Provides real-time shipment alerts, keeping the brand top of mind.
  • Connects with multiple global couriers, offering flexibility and reach.
  • Reduces customer service effort and costs through automated issue resolution.
  • Lowers support and delivery failure costs by streamlining processes.

Cons

  • Initial setup may require significant time and resources to integrate with existing systems.
  • Potential reliance on specific courier partnerships, which may limit options in certain regions.
  • Complexity of features may require a learning curve for users to fully utilize the platform.
  • Automated processes may not fully address unique customer issues, necessitating manual intervention.

Top Helpful Reviews

mat...com

Sep 30, 2022  on Bigcommerce

Amazing Shipping Protection App - The shipping protection app has been excellent for us. We've increased our conversion rate, and our customers love that we now offer a Shipping Protection service. There were a couple of issues at the start, but Tony and Jasmine fixed the problem within minutes. I highly recommend that if you're looking for an app to improve your shipping program, you should install Shipped.

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