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Customer reviews: Easy Upsell

Develop by easyupsell.com
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Reviews (45)

Overall rating
4.7

What Merchants Think

Merchants generally find "Easy Upsell" to be a highly effective tool for increasing revenue through upsells. The app is praised for its simplicity, ease of use, and significant return on investment, making it a popular choice among e-commerce businesses. Many users have experienced an increase in their Average Order Value (AOV) shortly after implementation. However, issues with customer support have been highlighted as a major concern by several users.

Key Strengths

  • Easy to install and set up
  • Effective in increasing Average Order Value (AOV)
  • High return on investment (ROI)
  • Customizable upsell options
  • Positive feedback on customer support when available, notably with individual team members like Matt

Common Concerns

  • Lack of reliable customer support
  • Issues with certain features such as unintended discounting
  • Difficulties in receiving timely assistance for app glitches
  • Concerns about stability when certain promotions and rules overlap

Final Thoughts

Overall, "Easy Upsell" is well-received by merchants for its functionality and positive impact on sales. Many have reported seeing quick results and substantial financial gains. However, the app's utility is somewhat marred by reported deficiencies in customer support, highlighting an area for potential improvement. Despite these concerns, it remains a recommended tool for businesses seeking a straightforward upsell solution.

big...com

Nov 13, 2019  on Bigcommerce

we love this app! - easy to set up, highly customizable pop up. user interface is intuitive and allows you to specify triggers and upsell items to customers navigating your site.

j.s...com

Nov 08, 2019  on Bigcommerce

Great app - Data driven upsells - We love this app - We use it primarily to show our customers particular products based on what they've already added to their cart. The app shows conversion rates of each upsell, which allows us to easily see which ones are working - Making us better understand what our customers want. The upsells are very customizable, with a bunch of different colors and text options. The support is top-notch with a responsive owner. Overall, very happy with the app and would recommend it.

inf...com

Oct 09, 2019  on Bigcommerce

Easy to setup - I looked at a couple other options but decided to give Easy Upsell a try. It was easy to install and I had it setup in a relatively short amount of time. It really is "EASY" to use. I highly recommend giving it a try.

Premiere

Sep 08, 2019  on Bigcommerce

Strong Revenue Driver - We've been using Easy Upsell in our store for two months now and have generated over $7600 in extra revenue from upsells during our slowest season of the year. We're excited to see it in action over our much busier holiday season. This is hands down the best upsell app on the market due to its detailed analytics and A/B testing abilities. Any active store should be able to find a way to generate extra revenue with upsells. Try it out!

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