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Customer reviews: Advanced Shipping Manager

Develop by Preferred

Reviews (165)

Overall rating
5

What Merchants Think

The overall sentiment among merchants using "Advanced Shipping Manager" is overwhelmingly positive. Many customers emphasize the app's flexibility, robustness, and excellent customer support, making it a preferable choice for handling complex shipping needs. Users consistently express satisfaction with the app's integration capabilities and how it improves their shipping operations, contributing to enhanced customer experience and operational efficiency.

Key Strengths

  • Outstanding and responsive customer support, often highlighted as a key differentiator.
  • Flexibility and customization, allowing for a wide range of complex shipping rules and scenarios.
  • Ease of integration with popular platforms like BigCommerce and Shopify.
  • Comprehensive features including multi-store support, real-time carrier integration, and customizable shipping rules.
  • Competitive pricing compared to other solutions, providing better value for money.

Common Concerns

  • Initial setup can be complex for some users, requiring support for optimal configuration.
  • Some users mentioned that additional features might require extra costs, although still deemed reasonable.

Final Thoughts

"Advanced Shipping Manager" is widely regarded as a top choice among merchants seeking a reliable and flexible shipping management solution. Its blend of comprehensive features, adaptability, and unparalleled support makes it a valuable tool for businesses looking to streamline shipping processes and improve customer satisfaction. Highly recommended for those in need of handling complex shipping requirements efficiently.

ste...net

Jun 22, 2023  on Bigcommerce

Only app that worked for our complex shipping rules - Very user-friendly, and simple to install and setup. Support is fantastic with quick responses as well as quick fixes! We tried other apps but none worked, ASM was able to get us setup in 10 minutes!

tan...com

May 29, 2023  on Bigcommerce

Fantasic App, Top Notch Support - My business is small and I could no longer justify the cost of the other provider for the features I was getting. Blew me away to find that with ASM I get every feature I could imagine at a lower price, plus stellar service.

ada...com

May 19, 2023  on Bigcommerce

Great support and half the cost - This app is great. The support folks do a great job of answering questions and the app provides more features at a lower cost than the other popular alternative.

ser...com

May 02, 2023  on Bigcommerce

Best Shipping solution - Advance Ship Manager has been a solution to our difficulties talking about the complex shipping challenges we being trough managing a high volume of article ecommerce store, since the beginning we got high quality and always available support, that help us to get started, configure and test , with a good understanding of al our needs. We highly recommend this solution that will help to increase the conversion rate and avoid shipping difficulties.

joh...com

Apr 10, 2023  on Bigcommerce

Advanced Shipping Manager - I cannot say enough about Advanced Shipping Manager (ASM). First I was able to set ASM up in 25 minutes with very little assistance from the company and when I did need help they were there for me. I had a couple of very minor issues setting up shipping options. I sent a text to customer service and they called me back within seconds of me sending the request for help. Shipping quotes from all the carriers I use, and all the option I needed to get the custom features I need on my webstore. In summing it up, ASM is Easy to set up, They provide Great customers service, the app has all the services I need and want. If you want to get it done and done right with little time and effort, try Advanced Shipping Manager. I almost forgot, The app is at the Right Price!

mle...com

Apr 06, 2023  on Bigcommerce

Most Advanced Shipping App - This is the most advanced shipping App I've seen on the marketplace.The Support Team is responsive and led any of our request to success.I highly recommend A.S.M !

ero...com

Apr 03, 2023  on Bigcommerce

Shipping Made Easy - The Advanced Shipping Manager app has been a game-changer for our e-commerce business. The shipping tables and item level origin zip/postal code features allow me to create flexible shipping rules and cater to multiple dropshippers with ease.I also love the dimensions feature, which accounts for dimensional weight, and the block shipping methods option, which helps avoid shipping mishaps. If you're looking for a shipping solution that saves time and keeps customers happy, I highly recommend Advanced Shipping Manager. 5 stars all the way!

chr...com

Mar 13, 2023  on Bigcommerce

Most Complete Shipping App - We have been using this shipping application for years and find it the most comprehensive and thorough shipping application available. Most importantly, KWM provides their customers with top quality support to ensure that their app runs smoothly for each and every customer.

dbr...com

Mar 07, 2023  on Bigcommerce

Must have app - I converted to ASM from ShipperHQ due to the price increase of ShipperHQ. We've got thousands of products and do international shipping and ASM easily offers the best value. ASM offers all the options we need to setup rules for free shipping depending on what's int he cart, dimensional packing, blocking certain products to ship to certain countries. In short, the app does exactly what we need, and it does it well. Setup is easy and every time I had a question, I had an answer extremely quickly. Easy 5 stars!

ric...com

Mar 01, 2023  on Bigcommerce

Amazing Features - Amazing Support - I recently converted to ASM after using another provider for many, many years. The features and flexibility are just the beginning. Our rules are pretty complicated, and to implement them took some coordination with ASM. Not only were they incredibly flexible, but they added a ton of value in terms of ideas, simpler solutions, etc. As we ran into some outliers in testing, they were always very fast to fix and adjust, and to allow us to re-test very quickly. We have not only replicated all of our previous features, but we've added some new ones and plan to add more soon. The custom integrations are innovative and were developed very quickly. I was in software development for years. This site is not only very well architected, but the flexibility and future-proof nature of it is very impressive. Easily 5 stars.

cov...com

Feb 22, 2023  on Bigcommerce

Ease of Use A++ - I have been very pleased with Advanced Shipping Manager. We have some products that need rules added and had them hardcoded into our website. Getting going with ASM was supper easy, support was spot on and this software can do a ton of easy to apply specializations. The price was the cherry on top. Thanks ASM for bringing this to BC!

def...com

Feb 13, 2023  on Bigcommerce

Fantastic Support! - We use Advanced shipping manager across multiple lines of business, and are absolutely blown away by how responsive and helpful their support team are. After over a decade in eCommerce across multiple platforms and store, I haven't found any other shipping management app as cohesive and flexible as ASM. .. and I have used all of the "big name" shipping apps that are out there, and prove be a disappointing pain in the neck. Again, the support team at Advanced Shipping Manager are unsurpassed!Highly recommended!

ric...com

Feb 10, 2023  on Bigcommerce

Excellent Support and App - We have been using Advanced Shipping Manager in our E-Commerce store for a little under a year now and have worked extensively with their support team to build out an extensive system of both shipping methods, and markups. The support team has always been very quick to respond and has always been very knowledgeable, helpful and friendly in all of our interactions. We have had some add-on requests that were quoted quickly, and completed quickly as well, with no need for revisions or corrections once completed. The features and functionality of this app tower over the native shipping functions of BigCommerce, as well as other shipping apps on the marketplace.

sal...com

Feb 06, 2023  on Bigcommerce

Great Company - These guys are great. I tried Shipper HQ and RAN for the hills after they tried to rip me off. Very hands on and will work and fix any issues you might have. I would highly recommend them company to anyone.

ang...com

Jan 27, 2023  on Bigcommerce

Glad to have them on my team!! - We have worked with ASM for several years and they are an integral part of all of our websites. As a small business it is important to have great support and their team is always responsive whenever we have a question.

ric...com

Jan 26, 2023  on Bigcommerce

Stellar App Sensational Support - Have complex shipping rules? Get the Advanced Shipping Manager App, it is that simple. As previous reviews have stated ASM is a game changer, clearly built by veteran e-commerce developers that have real world experience with online stores. It is challenging to rate what aspect of ASM is best, the app itself or the exemplary support by Burt and the team at ASM. Simple to install, simple to use yet not a simple app. ASM is extremely capable of handling all sorts of quirky rules you may need to handle shipping rates. Got a question? Expect timely clear answers. We are a large inventory farm that ships nationally in the US, with a wide range of shipping methods, ASM handled them all without an issue. We highly recommend ASM.

twa...com

Jan 26, 2023  on Bigcommerce

5-Star Service & 5-Star People - I cannot say enough about Burt at Advanced Shipping Manager. As other users pointed out, setting up time to learn about the ASM system was extremely easy and setup took almost no time at all. At one point, I migrated from BigCommerce to Shopify, then back to BigCommerce (Deep down I always knew BigCommerce was the platform for me but I thought I'd try Shopify for a few months to see what the hype was about ;) That is important to note because Burt was instrumental in migrating my service from BigCommerce to Shopify, then Back to BigCommerce where I am here to stay! The process was super easy and I wasn't made to feel bad for moving back and forth. I too have tried Shipper HQ and I pay half for MORE features that I need and I don't have to worry about API limitations. I will definitely enlist Burt when I need other customizations/features added.

chr...com

Jan 16, 2023  on Bigcommerce

Easy Set Up Great Support - I got fed up with Shipper HQ and there heavy fees for basic use of software. I found the Advanced Shipping Manager and made contact to support and in no time at all was on the phone with someone who showed me around the system ( super simple and easy to use ) and was able to talk me through all of my questions and concerns. It didn't take long for me to realize that this was the way to go. Great service and software at a reasonable price. Shipper HQ has a lot of stuff built into it that for most small businesss would not need or use, yet they charge you for it anyway. Not taking anything away from Advanced Shipping Manager, the software is great, just highlighting the fact that ASM is better suited for smaller business and by the price structure it shows. Great Software.

bca...com

Jan 06, 2023  on Bigcommerce

Great Company & Support Over Many Years - Dan and the rest of the team at King Webmaster have been great to work with over the years, and were a great help in our migration to BigCommerce for our store. We were easily able to utilize all of the customizations we had built out on our old store over many years, where we were also utilizing ASM for our shipping needs. We highly recommend this app and the support from their team that comes along with it!

aac...com

Dec 16, 2022  on Bigcommerce

Customizable! - We used ShipperHQ and found ourselves frustrated with the lack of customization we required. ASM was recommended and they've helped us build out what we need.

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