Powerful tool - A powerful, indispensable tool. Keeping track of all our customers in once place, it's as much CRM tool for us as a marketing tool. The API integration is critical for us, and it's very powerful. Everyone needs ActiveCampaign!

Does Not Work - I am wondering if this app is even being supported any more. I installed and get a big fat white screen that does nothing. No instructions whatsoever.Total garbage.Two big companies, BigCommerce and ActiveCampaign and you guys can't get your stuff to work with each other. That's almost impossible to imagine.

Does Not Work - I am wondering if this app is even being supported any more. I installed and get a big fat white screen that does nothing. No instructions whatsoever. Total garbage. Two big companies, BigCommerce and ActiveCampaign and you guys can't get your stuff to work with each other. That's almost impossible to imagine.

Great for Marketing, No Support for Transactional Emails - It is deep and will take a while to get fully setup. Promises to provide great automations to promote your site. Did not discover until a few weeks into my paid subscription that they in no way support transactional email (order notifications, etc). They do provide abandoned cart emails, but you cannot display the product image or link in the email, so what's the point?

A waste of time ... - Their website looked awesome. I launched the app for BC and half of the features just "hang", you can't even access them. My contacts downloaded, but it would not let you view them or put them in a list. If this worked, it would probably be great. In it's current form, it is useless and a waste of time. FYI .. I tried it in multiple browsers just to make sure it was not a browser issue.

Not good for purpose -

Whilst technically good to build campaigns, its restrictive "opt-in-only" policy means I cannot use it for lead generation nor for gaining new customers. Great if you're a market leader with lots of followers, but useless if you're trying to run a start-up business from scratch.

Confusing installation process -

Looked promising, unfortunately just installing and importing takes way too much time. Login info is not clear "account name" is never sent to your account email, and the system actually allowed me to sign up for two separate accounts with the same email address... When you access the app through the backend of BC, you should Automatically be taken to your dash, without having to login each time. Finally when I did get dash up in BC, it only imported part of my contacts. By this time I got frustrated and uninstalled. If it was taking this long to get it started, the software could not possibly be user friendly. 

Difficult to get a campaign going -

Not very good. Use Constant Contact, better system and they seem to have it together there. Sorry