Best Wix Communication Apps 2025

JivoChat Live Chat is an omnichannel business messenger tailored for e-commerce websites, integrating all communication platforms into a single app. It allows real-time engagement with visitors, efficient customer management through in-app CRM, and facilitates calls via a live chat widget or connected phone numbers.

• Omnichannel Integration: Connect and manage all communication channels from one platform, including live chat, social media, email, and phone calls.
• In-App CRM: Efficiently manage customer interactions and track progress with integrated customer relationship management features.
• Real-Time Visitor Tracking: Track and engage visitors on your website in real-time using smart triggers to optimize customer conversion.
• Comprehensive Communication History: Access all client communication history in one location for better service management.
• Phone Integration: Purchase and connect phone numbers for seamless call management within the Jivo app.

Users highly rate JivoChat for its seamless integration across multiple platforms, ease of use, and robust customer support, which is available 24/7. Many reviews highlight the app’s ability to efficiently centralize communication and improve customer engagement as outstanding advantages.

Chaty is a robust multi-channel chat platform that allows seamless connection with customers through over 20 chat platforms, including WhatsApp, Facebook Messenger, Telegram, and many more. This versatile tool offers customization to fit your brand and powerful analytics to enhance customer engagement and conversion strategies.

• Multi-platform integration: Connect with your audience using over 20 chat platforms like WhatsApp, Facebook Messenger, Instagram, and more.
• Customization options: Customize chat widgets' fonts, colors, sizes, and positions to match your brand identity.
• Performance optimization: Use triggers and targeting rules to display chat options at the optimal time, maximizing visitor engagement.
• Real-time analytics: Access performance data of chat button clicks to gain insights and improve communication strategies.
• User-friendly interface: Easily manage and customize chat widgets through a simple and intuitive user interface.

The app's reviews highlight its outstanding support and strong feature set, particularly praising the value for money it offers. Users recommend Chaty for its comprehensive chat capabilities and effective customer engagement solutions.

Live Chat & FAQ Chatway is a dynamic app designed to enhance customer engagement through real-time interactions. It allows businesses to showcase FAQs within the live chat widget and utilize canned responses for commonly asked questions, ensuring swift and effective customer service. With mobile app availability for iOS and Android, Chatway supports seamless communication anywhere, anytime.

• Real-Time Support: Engage with customers live, addressing their concerns instantly and providing real-time assistance.
• FAQ Integration: Display FAQs directly in the chat widget, streamlining responses to common inquiries.
• Mobile Accessibility: Available on both iOS and Android, enabling chat on the go.
• Customizable Interface: Personalize the chat widget to match your brand’s aesthetics, including logo and color customization.
• Seamless Collaboration: Escalate conversations to experienced representatives and share content easily for efficient problem-solving.

The outstanding advantages of the app, as highlighted by users, include its seamless integration with existing systems like the Chaty app and its impeccable functionality. Users commend the app's responsiveness and commend its developers for creating such an efficient and useful tool, reflected in consistently high ratings.

Live Chat Alternative is an app that allows visitors to connect with businesses via mobile or landline phone calls directly from the website, enabling seamless communication and boosting customer satisfaction. With call recording and easy integration, it enhances service, sales, and conversion rates.

• Global Connectivity: Allows customers to call your phone for free from anywhere in the world, making it easy for international clients to reach you.
• Seamless Integration: Easily add to your site, allowing visitors to phone or message you with just a click.
• Call Recording: Enables businesses to record calls so you never miss crucial information and can review past interactions.
• 24/7 Customer Service: Provides flexible settings to customize availability according to business hours, ensuring customers can always leave messages outside work hours.
• Enhanced Customer Experience: Direct verbal interaction builds trust and increases conversion rates by addressing hesitations and queries in real-time.

The Live Chat Alternative app's standout advantage lies in its ability to effortlessly connect customers with businesses, enhancing communication and trust, thereby significantly boosting conversion rates and customer satisfaction. Despite minor issues like uninstallation problems, users appreciate its effectiveness, as reflected in positive reviews and high ratings.

Live Chat is an innovative app designed to enhance customer interaction and drive conversions on your website. By using proactive chat greetings and targeted messages, the app encourages visitors to engage and take action. It offers seamless customer support across multiple channels, including a chat widget on your website, Messenger, and Apple Business Chat, ensuring instant service wherever you or your customers are. The app's asynchronous communication feature allows customers to initiate a chat and receive email notifications for replies, enabling them to continue their activities without interruption. Perfect for Wix stores, Live Chat enriches the shopping experience with visually appealing chat windows and buttons, addressing customer inquiries from product details to availability. By setting specific chat greetings according to page addresses and sending promotions, you can increase chat interactions, reduce cart abandonment, and boost conversion rates. Try Live Chat free for 14 days and transform your customer service experience.

Telegram - Contact Us is an app designed to facilitate seamless communication between businesses and customers through the widely-used Telegram platform. It allows businesses to provide a familiar, trustworthy, and enjoyable way for customers to reach out, enhancing customer satisfaction and engagement.

• Trusted Platform: Utilize the trusted Telegram platform, which is already popular among users, to engage with customers securely and effectively.
• Instant Communication: Enable customers to contact you directly from your website, making interaction faster and more efficient.
• Customization Options: Customize the app to align with your brand’s aesthetics and provide a cohesive user experience.
• Promotion and Updates: Send promotional messages and updates to your customers via Telegram, keeping them informed and engaged.
• Turn Visitors into Customers: Convert website visitors into customers by offering a convenient and familiar communication channel.

Users highly appreciate the app's ability to streamline customer communication, reduce response times, and enhance engagement through a familiar platform, all while maintaining the flexibility to align with branding needs. The integration with Telegram ensures messages reach customers' mobile devices promptly, minimizing the risk of missed communications.

WhatsApp Chat - Contact Us is designed to help businesses connect with their customers through the WhatsApp platform, a trusted and widely-used communication channel. The app allows businesses to send promotions and updates, customize the user experience, and turn website visitors into customers by providing a familiar and efficient method of contact.

• Trusted Platform: Engage with customers on a platform they already know and trust, increasing the likelihood of interaction.
• Easy Communication: Allow customers to contact you directly via WhatsApp, providing a convenient and familiar communication method.
• Promotions and Updates: Send timely promotions and updates to your customers through WhatsApp, keeping your audience informed and engaged.
• Customizable Experience: Tailor the contact interface and options to fit your website's design and business needs, enhancing the user experience.
• Team Integration: Option to add multiple team members for varied contact points, ensuring customer queries are directed to the appropriate personnel.

The app's outstanding advantages include its ability to streamline customer communication, as highlighted by users' reviews, which praise its ease of use and the enhanced customer response time. With a high rating for its smooth integration and customization features, the app is lauded for strengthening client-business relationships by making contact more efficient and personal.

WhatsApp Chat by Vowels is an app that allows you to customize chat widgets according to your branding preferences to enhance customer support and optimize conversion strategy. It integrates WhatsApp seamlessly into your website along with other chat platforms, ensuring you're always available to your customers.

• Customizable Design: Fully customizable chat icons, allowing you to adjust fonts, colors, sizes, and placements to match your branding.
• Multi-Platform Integration: Easily integrates WhatsApp, Facebook Messenger, Instagram, and other chat options, providing flexibility to your visitors.
• Advanced Performance Tracking: Monitor chat button performance and click rates using Google Analytics and Facebook Pixel for strategic optimizations.
• Time-Based Operator Availability: Allows setting online and offline statuses for operators based on the time of day or week.
• Custom Chat Channels: Option to add up to five custom chat channels, allowing for tailored communication options for your visitors.

The app's outstanding advantages, as reflected in user reviews, highlight its ease of integration, comprehensive customization options, and the ability to provide seamless customer support across multiple platforms. Users appreciate the intuitive UI and the significant impact on customer engagement and conversion rates.

Wix Chat is a real-time communication tool that allows website owners to engage with visitors instantly, receive notifications for site activities, and respond efficiently to inquiries, even from mobile devices. By integrating Wix Chat, users can enhance customer service, capture leads, and potentially boost sales.

• Real-Time Notifications: Get immediate alerts whenever someone visits your site, sends a message, or makes a purchase, ensuring you're always in the loop.
• Automated Greetings: Automatically greet your visitors when they arrive on your site, fostering a welcoming environment and encouraging interaction.
• Lead Capture Forms: Never miss a potential customer by capturing visitor details with integrated forms, increasing your chances of converting leads.
• Saved Replies: Maximize efficiency with stored responses, allowing for quick and consistent communication with visitors.
• Mobile Chat Management: Engage with your site visitors anytime and anywhere using your mobile device, ensuring continuous connectivity.

According to reviews, Wix Chat is praised for its seamless integration and ease of use, making it a popular choice for businesses looking to strengthen relationships with visitors. Users appreciate its ability to improve customer response time and capture leads effectively, contributing to increased productivity and sales growth.

The Contact Form by POWR is a versatile form-building app that enables users to create unlimited forms with advanced customization and seamless integration options. It offers efficient response management and supports multiple integration platforms like PayPal, Mailchimp, Google Sheets, and Zapier, making it ideal for enhancing online engagement.

• Flexible Form Building: Build unlimited forms, allowing file uploads, custom autoresponses, and integrating payment options like PayPal and Stripe.
• Efficient Response Management: Receive instant email alerts, access a unified response dashboard, and ensure security with Captcha features.
• Advanced Customization: Create diverse forms with conditional logic, multi-step layouts, and custom responses to suit any purpose.
• Seamless Integration: Effortlessly sync form responses with services like PayPal, Mailchimp, Google Sheets, and Zapier.
• Workflow Empowerment: Enhance workflow with contact syncing, real-time Google Sheets updates, and payment processing capabilities.

Users highly appreciate the Contact Form by POWR for its flexibility and ease of use, especially highlighting its ability to customize forms extensively. The seamless integration with popular platforms and efficient management of form responses receive significant praise, often mentioned in reviews for saving time and increasing productivity. The intuitive interface and reliable support are frequently noted as top advantages, offering a smooth and enjoyable user experience.

Contact is a powerful Contact Form Builder app designed to seamlessly integrate with your website's style and enhance user engagement. Customize your forms with ease, choosing from a plethora of templates that save time and increase efficiency. Effortlessly trigger your forms anywhere on your site and utilize advanced features like Multi-Step Forms, Popup Forms, Page Embedded Forms, and Floating Bubble Forms. With no coding required, you can generate professional forms, select crucial fields for data collection, and ensure you gather vital customer information. The app is versatile, allowing custom forms to be displayed on various pages, including product, collection, and home pages, ensuring a smooth user experience. Integrate effortlessly with popular tools like Mailchimp, Mailerlite, and Getresponse for automated workflows. Contact's app guarantees exceptional performance across all devices, offering a visually appealing, user-friendly, and mobile-responsive solution for boosting customer interaction and sales.

Formilla Live Chat is an easy-to-install application that allows websites to engage with visitors instantly using a comprehensive live chat interface. It provides real-time insights into website visitors and supports mobile access, enhancing customer interaction and potentially increasing sales.

• Instant Installation: The app can be installed immediately, enabling the live chat button on your site right away without any delays.
• Real-Time Visitor Tracking: Monitor who visits your website, track their movements across web pages, and initiate chats based on their location and activity.
• Mobile Accessibility: Access the live chat features from iPhone and Android devices, receive push notifications, and communicate with customers on-the-go.
• Automated Messaging: Automatically send live chat messages to site visitors, encouraging interaction and potentially driving sales.
• Enhanced Customer Support: Offer real-time support and assistance to users, helping to answer their questions and foster customer loyalty.

Reviews highlight the app's ability to increase customer engagement and sales due to its instantaneous setup and mobile convenience. Users appreciate the real-time tracking feature, which is praised for enhancing customer support. The automated messaging is also noted for encouraging proactive communication with site visitors.

Comments by POWR is an app designed to enhance community interaction on your website. It allows visitors to leave comments, and lets you moderate and respond to feedback easily. With email alerts and customizable settings, it’s an excellent tool for fostering engagement and improving user experience.

• Show: Collect and display comments to provide social proof and allow user authentication via Facebook and Google.
• Moderate: Receive automatic email alerts for new comments, approve comments before publishing, and remove unwanted entries.
• Engage: Enable threaded conversations, reply to comments as Admin, and allow anonymous contributions.
• Customize: Choose from various templates, adjust colors and fonts, and modify sizes to match your website’s style.
• Assess: Export comments in CSV format for detailed analysis.

The app's outstanding advantages include ease of use, reliable customer support, and effective moderation features. Users consistently praise its responsiveness and flexible customization options, highlighting its ability to significantly boost user engagement and community building.

Transform your website's user experience with Chat: GPT-based Conversations, an innovative app developed by Certified Code. This cutting-edge tool introduces AI-powered interactions, enabling your site visitors to engage in dynamic, intelligent conversations tailored to your business profile. By infusing member data, our app personalizes each interaction, ensuring a welcoming and seamless brand experience for every user. Answer questions with accuracy and relevance using context-driven responses that precisely cater to your audience's needs. Moreover, when necessary, the app smoothly transitions chats to human support, maintaining the quality of assistance. Experience the benefits of a community-focused approach, where inclusive language and optimistic, future-oriented communication engage and inspire your audience. Take a leap into the future of online communication with GPT-based Conversations and make your business stand out today.

WhatsApp Chat Button is a seamless communication tool that adds a simple yet elegant chat icon to websites, instantly connecting users to WhatsApp. Easily configurable through an intuitive dashboard, it supports multiple teams and pre-filled messages to streamline communication.

• One-tap chat opening: Instantly connects users to WhatsApp with a simple tap, enhancing engagement.
• Easy configuration: Customize the button through an intuitive dashboard to match your site’s aesthetics.
• Pre-filled intro message: Expedites communication by setting up initial messages for chat windows.
• Multiple team support: Assigns different teams, like sales or marketing, to handle conversations efficiently.
• Dual compatibility: Functions seamlessly across mobile and desktop platforms, ensuring wide usability.

The app's reviews highlight its outstanding advantages: it's described as quick and efficient, with excellent support, and tagged as a "game changer" within just 24 hours of use, indicating rapid and impressive results. The technical support is also praised for being prompt.

Comments is an app designed to enhance user interaction by collecting testimonials, 5-star ratings, and reviews. It offers anonymous commenting or social login with integrations like Google and Twitter, coupled with automatic bad word filtering and email notifications. The app seamlessly integrates with Wix Blog and Stores, making it easy for users to share feedback.

• User Content Collection: Efficiently gather user testimonials, ratings, and reviews to enhance customer engagement and trust.
• Email Notifications: Receive instant email alerts when new reviews or comments are posted, ensuring prompt response and interaction.
• Social Login Options: Simplify user login with options to sign in using Google, Twitter, or email, improving accessibility and ease of use.
• Automatic Bad Word Filtering: Maintain professional and appropriate content with built-in filtering tools.
• Seamless Wix Integration: Easily integrate with Wix Blog and Stores, facilitating smooth user experience and increased functionality.

The app has garnered positive reviews for its easy installation process and robust features, allowing website owners to efficiently manage and showcase user feedback. Users appreciate the reliable email notifications and social login options, while comments highlight the app’s professional content moderation capabilities. Rated highly for its simplicity and effective integration with Wix, Comments is an outstanding choice for enhancing user interaction and website credibility.

Elevate your website's engagement with the Telegram: Start Chat Button, a customizable chat solution that seamlessly connects visitors to your team. This app offers a streamlined chat experience across mobile and desktop with a one-click button and pre-filled messages. Showcase multiple representatives with personalized profiles and online status, all while easily matching your brand style with over 10 design options to convert leads, boost sales, and create lasting connections within the familiar Telegram environment.

• Customizable Design: Offers over 10 styles with 100+ design combinations through no-code configuration, allowing users to tailor the button and popup to match their brand and website aesthetic.
• Multi-Platform Compatibility: Works seamlessly on both mobile and desktop, automatically opening the Telegram chat in the user's preferred method (app or web).
• Pre-filled Messages: Enables users to set up default messages that appear within the chat window as soon as it opens, saving time and effort.
• Multiple Representative Support: Features multiple team members with individual profiles, contact information, and online/offline status, allowing users to connect with the most relevant representative.

The app's outstanding advantages are highlighted in reviews, where users appreciate its ease of use and the seamless integration it offers. Many users have commented on the noticeable increase in engagement and conversion rates since implementing the button. Ratings indicate high satisfaction with the platform's ability to maintain a professional and personalized chat experience, easily matching their brand's style.

The WhatsApp Button app allows visitors to connect with you through their favorite chat apps, such as WhatsApp, Facebook Messenger, Telegram, Instagram, and more. Customize the chat button and adjust its placement to suit your store's layout. A responsive chat widget functions smoothly on any device, and the app is simple to install and set up without needing any coding. Boost sales conversions, attract leads, and enhance customer support with this easy-to-use app.

• Multi-platform Integration: Easily connect with customers through a wide range of chat apps like WhatsApp, Facebook Messenger, Telegram, and more, ensuring seamless communication across various platforms.
• Customizable Chat Button: Tailor the chat button's appearance and placement to match your store's design, providing a cohesive and visually appealing user experience.
• Responsive Design: The chat widget adapts to any device, ensuring smooth functionality and accessibility for users on mobile, tablet, and desktop.
• Easy Installation: Quick and straightforward setup without requiring any coding knowledge, allowing you to focus on customer engagement rather than technical complexities.
• Enhanced Customer Support: By offering multiple communication options, the app helps improve response times, build stronger customer relationships, and drive sales conversions.

Based on reviews, the WhatsApp Button app is highly praised for its user-friendly interface and versatility across multiple chat platforms, which significantly enhances customer interactions. Users appreciate the seamless integration and customization options, leading to improved customer support and increased sales engagements. The app's ability to streamline communication effectively is consistently highlighted in positive user feedback.

RumbleTalk Group Chat is a versatile application designed for seamless communication on websites, offering various chat formats tailored to specific needs. This app allows users to create either closed groups for members only or open groups for social interactions. Its moderated chat feature is ideal for live events, ensuring that every message is approved by an admin before being displayed, thus maintaining the event’s integrity. For personalized advice, the Experts’ chat option facilitates one-on-one interactions, complete with live video and audio calls, and includes built-in payment options for monetizing advice sessions. Users can share files, images, and documents, as well as engage in live video calls and take photos, enriching the chat experience. RumbleTalk is accessible from any device, ensuring that communication is always within reach. Additionally, customizable chat themes from the RumbleTalk library and various payment options like paywalls and donations provide flexibility and enhanced user experience, making it perfect for diverse applications such as live web events, radio shows, and community support.

Messenger: Start Chat Button is a customizable chat solution that enhances website engagement by providing a seamless connection between visitors and your team. It features a user-friendly design interface, multi-platform compatibility, pre-filled messaging, and support for multiple representatives, ensuring efficient and personalized customer interaction.

• Customizable Design: Offers over 10 styles with 100+ design combinations, enabling users to match the button and popup to their brand without any coding.
• Multi-Platform Compatibility: Ensures seamless usage on mobile and desktop platforms by automatically opening chats in the user's preferred method, whether via app or web.
• Pre-filled Messages: Allows setup of default messages in the chat window, saving time and improving user experience by streamlining communication.
• Multiple Representative Support: Facilitates connections with various team members by showcasing individual profiles, contact information, and status updates for personalized service.

The app's outstanding advantages, as highlighted by users, include its versatility and ease of use, with reviewers praising the intuitive setup and seamless integration with existing platforms. Compliments often mention the enhanced user engagement and satisfaction, thanks to its flexible design options and efficient communication features, leading to increased lead conversion and customer retention.