AI-powered customer support agent that leverages your content to answer inquiries 24/7.
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Breeze Customer Agent is an advanced AI-driven tool designed to seamlessly integrate with HubSpot's chatflows, enhancing customer interaction by delivering prompt and precise responses. Drawing from your existing HubSpot content, knowledge base, and public URLs, it ensures that customers receive information that is both comprehensive and contextually relevant. This intelligent agent is equipped to manage routine inquiries adeptly, reducing the workload on human agents and allowing them to focus on more complex tasks. If a query needs clarification, Breeze Customer Agent intelligently asks follow-up questions to better understand the customer's needs. For issues that require human intervention, it efficiently escalates the matter to appropriate team members, ensuring that complex problems are addressed swiftly. By streamlining customer support operations, Breeze Customer Agent boosts both operational efficiency and customer satisfaction, setting a new standard for support service excellence.
AI Shop Assistant: 24/7 customer service for Shopify, automating support seamlessly.
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Koda Chat ‑ AI Shop Assistant revolutionizes customer service for Shopify store owners, providing an efficient and automated solution to handle inquiries. This AI-driven chatbot is capable of managing common questions, tracking orders, and making personalized product recommendations, eliminating the need for a large customer support team. By learning a store's products and policies, it delivers instant assistance and ensures customer engagement around the clock, allowing merchants to focus on other aspects of their business growth. Powered by ChatGPT, Koda Chat offers human-like interactions and accurate responses, enhancing the shopping experience. Its seamless integration with Shopify ensures that it works flawlessly with product catalogs and store pages. Additionally, the AI assistant supports multiple languages through real-time translation, making it an invaluable tool for global sales.
Video tool for creating virtual call centre
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ConnectNow: Video Connect is an innovative video interaction tool designed to enhance customer engagement directly from your store page. Visitors can easily initiate video calls for inquiries, live product demonstrations, or assistance with products and services. The app features multi-level video channels, effectively transforming your website into a virtual video call center. It supports multiple concurrent connections, automatically routing customers to the appropriate sales or support teams to ensure efficient service. Without needing a phone number, ConnectNow simplifies customer interaction, fostering a direct and personal connection with your audience. Ideal for businesses looking to boost customer satisfaction and streamline communication processes, ConnectNow offers a seamless integration that enhances user experience.