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Wix Smart Chat: Alternatives & Competitors

Develop by Wix
Free App

Instantly connect with website visitors using Wix Smart Chat.

108 Reviews

Top 10 Alternatives to Wix Smart Chat - Suggested by Taranker

8.2
Live Chat & WhatsApp Chatway logo

1. Live Chat & WhatsApp Chatway

Develop by Poptin LTD

$24

/ Month
Free plan available

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Live chat widget
Canned responses
Proactive support
284 Reviews
8.2
Live Chat & FAQ Chatway is a versatile app designed to enhance customer service on your website by integrating an intuitive live chat widget. This tool allows businesses to display FAQs and use canned responses to address commonly asked questions efficiently. With real-time live chat support, customer concerns can be addressed swiftly, promoting a responsive and interactive customer experience. Conversations can be assigned to support agents or escalated to more experienced helpdesk representatives when necessary, ensuring that complex issues are handled appropriately. The app supports seamless interaction through mobile apps available for both iOS and Android, allowing businesses to engage with website visitors anytime and anywhere. Chatway not only provides a platform for instant feedback but also allows for easy customization and integration with platforms like Facebook Messenger. By offering personalized recommendations, discounts, and more, Chatway enhances visitor experience, fosters customer trust, and drives business success through improved engagement.
6.7
Live Chat Alternative logo

2. Live Chat Alternative

$4.99

/ Month
Free plan available

Engage site visitors with free global calls and 24/7 messaging.

Call recording
Free global calls
24/7 messaging
Configurable business hours
1,024 Reviews
6.7
Live Chat Alternative is a powerful tool designed to enhance customer interaction by allowing website visitors to call your mobile or landline phone directly, free of charge, from anywhere in the world. This app not only facilitates real-time communication through calls and messages but also includes call recording to ensure you never miss important details. By integrating Live Chat Alternative on your website, you can significantly boost customer service efficiency, sales, and conversion rates while keeping your customers satisfied. The app helps businesses address a common challenge; retaining online visitors who often leave without engaging, despite having interest in the products or services offered. By enabling direct conversations, Live Chat Alternative builds trust, increases consumer confidence, and maximizes conversion opportunities. Additionally, the app offers flexible business hour configurations, allowing call visibility during working hours and message options outside of them, ensuring seamless customer service 24/7.
7.4
JivoChat Live Chat logo

3. JivoChat Live Chat

Develop by JivoSite

$19

/ Month
Free plan available

Unified communication: real-time chat, CRM, calls for seamless customer engagement.

Integrated crm
Visitor engagement
Real-time chat
Omnichannel communication
Live call support
67 Reviews
7.4
JivoChat Live Chat is a powerful omnichannel business messenger designed for e-commerce websites, enabling you to manage all communication channels from a single app. Seamlessly integrate your website's live chat widget, social media accounts, support emails, and phone calls, ensuring you never miss a client request again. Its integrated CRM system organizes all customer interactions in one accessible place, allowing efficient team collaboration and tracking of client progress. Real-time visitor tracking and smart triggers help engage potential customers at the optimal moment, enhancing your conversion rates. JivoChat also addresses all your phone communication needs, with options to purchase new numbers or integrate existing ones for smooth call management. With the promise of a single platform to rule all communications, JivoChat offers a 14-day trial, supported by 24/7 customer service dedicated to assisting your business needs.
7.9
Instant AI Chatbot logo

4. Instant AI Chatbot

Develop by Ultimo Bots

$19

/ Month
Free plan available

"Effortless 24/7 sales with customizable, multilingual AI chatbot integration."

Customizable design
Lead capture
Real-time responses
No-code integration
24/7 sales
Multilingual chatbot
Faq answering
Visitor guidance
20 Reviews
7.9
Instant AI Chatbot, powered by Ultimo Bots, revolutionizes how businesses interact with their online visitors by offering a sophisticated, customizable AI solution that works around the clock. Designed to seamlessly integrate into your website, this tool requires no coding skills, allowing you to deploy an intelligent chatbot in just minutes. It speaks multiple languages, ensuring you can communicate effectively with a global audience, and its design can be tailored to perfectly match your brand's aesthetic. Beyond just answering FAQs, Instant AI Chatbot transforms passive visitors into engaged customers by actively capturing leads and guiding users through your services and products. Drawing from your website's content, it provides accurate, real-time responses, enhancing the user experience and boosting customer satisfaction. Whether you're a small business owner or a large enterprise, Instant AI Chatbot is the ideal solution to elevate your customer service and increase conversion rates effortlessly.
6.4
Live Chat logo

5. Live Chat

Develop by Text

$16-$33

/ Month

Boost engagement with proactive chat, improving sales through instant communication.

Conversion rate optimization
Multi-channel support
Instant communication
Mobile app access
Proactive chat greetings
Asynchronous messaging
Custom chat greetings
Shopping cart prevention
74 Reviews
6.4
Live Chat is an innovative app designed to enhance customer interaction and drive conversions on your website. By using proactive chat greetings and targeted messages, the app encourages visitors to engage and take action. It offers seamless customer support across multiple channels, including a chat widget on your website, Messenger, and Apple Business Chat, ensuring instant service wherever you or your customers are. The app's asynchronous communication feature allows customers to initiate a chat and receive email notifications for replies, enabling them to continue their activities without interruption. Perfect for Wix stores, Live Chat enriches the shopping experience with visually appealing chat windows and buttons, addressing customer inquiries from product details to availability. By setting specific chat greetings according to page addresses and sending promotions, you can increase chat interactions, reduce cart abandonment, and boost conversion rates. Try Live Chat free for 14 days and transform your customer service experience.
6.6
Usercentrics for Wix logo

6. Usercentrics for Wix

$7

/ Month
Free plan available

Easily manage user consent with a customizable banner on Wix sites.

Customizable consent banner
Seamless google ads integration
Responsive design adaptation
Automatic scanning reports
169 Reviews
6.6
Usercentrics for Wix is a powerful consent management app designed to seamlessly integrate with your Wix website, ensuring compliance and enhancing user trust. By displaying a customizable consent banner, it allows you to collect user consent efficiently and maintain uninterrupted Google Ads campaigns with its integration of Google Consent Mode v2. The app is user-friendly and requires no coding skills, making it easy to set up directly within the Wix website builder. You can personalize the consent banner to match your website's aesthetics, including adjusting colors, text, position, and languages, to create a cohesive and engaging visitor experience. The banner is fully responsive, guaranteeing an optimal display on both desktop and mobile devices, and it includes a privacy widget by default for users to update their consent choices at any time. Monthly automatic scanning reports keep you informed of the technologies and apps on your site that require consent, helping you stay compliant. By giving visitors the power to accept or deny cookies, Usercentrics for Wix not only ensures legal compliance but also fosters trust and enhances your business's reputation.
Chat logo

7. Chat

Develop by POWR

$2.23

/ Month
Free plan available

Connect effortlessly across WhatsApp, Messenger, and Telegram for seamless support.

Customizable design
Real-time chat
Cross-platform messaging
37 Reviews
WhatsApp Chat by POWR is a versatile app designed to enhance customer interaction by integrating seamless live chat support through WhatsApp, Facebook Messenger, and Telegram directly on your website. It allows you to tailor the chat experience with custom welcome messages and avatars, creating a personalized touch that builds trust and fosters strong first impressions. You can choose to display the chat feature to new visitors, returning users, or everyone, with customizable triggers ensuring timely engagement. The app offers extensive personalization options including custom icon images, colors, and fonts, matching your website’s aesthetic for a cohesive look. It supports multi-language text and ensures smooth, responsive performance across devices, making it accessible for diverse audiences. Real-time message delivery ensures swift and efficient communication, enhancing your customer support capabilities. Backed by the POWR Help Center, users can feel secure with access to live chat and 24/7 email support for any inquiries or issues.
AI Chatbot | Propane Chat logo

8. AI Chatbot | Propane Chat

Develop by Propane Chat

$15

/ Month
Free plan available

"Custom AI Chatbot: Boost sales, reduce response times, integrate seamlessly with Wix."

Seamless integration
Customizable responses
24/7 support
Real-time interaction
Self-training ai
30 Reviews
Propane Chat is an advanced AI Chatbot designed to enhance customer support and boost sales by resolving up to 70% of customer queries instantly. Within just five minutes of installation, this self-training chatbot immerses itself in your website's content, ensuring it can capably answer most customer questions with precise information from your organization. Integrated seamlessly into the Wix ecosystem, you can monitor all AI interactions in real-time and step in as needed. Customize your chatbot's responses with tools like 'Chat Corrections,' Training Documents, and Response Tunings for a personalized user experience. Propane Chat offers multilingual support and features a user-friendly widget that supports live chat and automated responses. With Propane Chat, elevate your customer service to offer unparalleled, round-the-clock assistance, allowing your team more freedom to focus on complex queries and strategic tasks.
Chat: GPT based conversations logo

9. Chat: GPT based conversations

Develop by Certified Code

$18.24-$182.4

/ Month

Harness AI for personalized, dynamic customer interactions on your website.

Ai-powered interactions
Personalized chat experience
Contextual question answering
32 Reviews
Transform your website's user experience with Chat: GPT-based Conversations, an innovative app developed by Certified Code. This cutting-edge tool introduces AI-powered interactions, enabling your site visitors to engage in dynamic, intelligent conversations tailored to your business profile. By infusing member data, our app personalizes each interaction, ensuring a welcoming and seamless brand experience for every user. Answer questions with accuracy and relevance using context-driven responses that precisely cater to your audience's needs. Moreover, when necessary, the app smoothly transitions chats to human support, maintaining the quality of assistance. Experience the benefits of a community-focused approach, where inclusive language and optimistic, future-oriented communication engage and inspire your audience. Take a leap into the future of online communication with GPT-based Conversations and make your business stand out today.
Live Messenger logo

10. Live Messenger

Develop by UTORIX

$2.39

/ Month

"Customize and integrate Facebook chat on your WIX site seamlessly."

Direct messaging
Facebook integration
Custom chat design
513 Reviews
Live Messenger is a cutting-edge application designed for seamless integration of the Facebook Page Plugin into your WIX website, enhancing your customer engagement by allowing direct messaging. This app empowers site visitors to instantly connect with your Facebook Business Page, enabling you to address customer inquiries on the go. Integration is straightforward—simply add a link to your Facebook Business Page to activate the feature. Live Messenger offers extensive customization options; you can tailor the chat window’s location, size, and configuration according to your preferences, as well as personalize elements like the logo, cover photo, colors, and fonts. However, it's important to note that the app is optimized for tablet-sized screens and larger, and does not function on mobile phones. With Live Messenger, transform your website into a dynamic communication platform that bridges the gap between you and your clients with ease.
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