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Customer reviews: TWIPLA Website Intelligence

Develop by TWIPLA

Reviews (1,601)

Overall rating
4.6

What Merchants Think

Overall, merchants have mixed feelings about "TWIPLA Website Intelligence". Some appreciate the app's features when they work correctly, while others have significant concerns about its functionality, particularly with browser compatibility and billing practices. Customer support responses vary, with some users expressing satisfaction and others dissatisfaction.

Key Strengths

  • Problem resolution improves app usability, as seen in resolving session recording issues.
  • Some users experience good support, especially in addressing subscription concerns.

Common Concerns

  • Browser compatibility issues, particularly with Safari.
  • Confusing billing practices and complaints about unexplained charges.
  • App functionality issues reported, such as not working or not reopening.
  • Poor support experiences from some merchants.

Final Thoughts

The reception for "TWIPLA Website Intelligence" is varied. While certain features are appreciated, particularly when they function correctly, consistent issues with browser compatibility and billing practices undermine overall satisfaction. Merchants considering this app should weigh these factors carefully.

Isurupremathilaka3

Jul 22, 2025  on Wix

Caution! Beware of Undisclosed Auto-Renewal Charges and Poor Customer ServiceMy experience with the TWIPLA app via WIX was highly unsatisfactory, resulting in an unfair charge for a service I no longer use. Despite discontinuing use, my account was automatically renewed and charged...

Lichylnyk

Jul 13, 2025  on Wix

НегативноПостійно тупить, не відкривається. Своїх грошей не вартує взагалі

Nata4006

Jul 06, 2025  on Wix

Shows data in real timeI added this app to my website a while ago, and I can see how my ads work, and check how many visitors I have. In the paid version one of the good...

Tatianamartinezmejia

Jul 06, 2025  on Wix

Version GretuitaMe gusta mucho la versión gratis, me permite ver de dónde y cuando me visitan, también datos e insights sobre tiempo y velocidad para saber dónde pueden haber errores.

Noelhdfld

Jul 06, 2025  on Wix

Good InsightsLets me see how the site is working and what visitors are actually viewing

Energizen

Jul 05, 2025  on Wix

I like the free version of this app. It's great to see the activity on my website

Floramengue

Jul 04, 2025  on Wix

Services impeccablesJ'aime beaucoup cette application, la version gratuite est déjà excellente. La version payante offre encore plus de valeurs en fonction des données que vous voulez analyser.

Carolblankenship37

Jul 03, 2025  on Wix

Useful Breakdown of Website TrafficTWIPLA has been useful to track my website traffic with multiple areas of data breakdown so I can determine real hits from bots. It's helpful to track what activity on my end drives...

Doxa57

Jul 03, 2025  on Wix

Great SoftwareI love this app. It provides very useful information about who is looking at my websites, and especially what pages/tabs within my website. It tells me how long they looked at...

Ronrich20016

Jul 03, 2025  on Wix

Interesting, when all the information uploadsThe program has great tools in theory, yet the issue I've had on multiple computers is the upload of information. Many times it takes a while to upload, and a couple times...

Willowbrookartistr

Jun 26, 2025  on Wix

Didn't want this and it's very expensiveThis was added when I signed up for Wix, and I didn't realise until I was billed a year later.

Bstiner6

Jun 16, 2025  on Wix

Deceptive Tactics. Dont use themA company that won't allow you to cancel AT ALL, and gives you knowingly false information in the FAQ about how to cancel, isn't a company that deserves your money....

Jessicaaedgar

Jun 01, 2025  on Wix

Free Version is a JokeIt says you get 10 free sessions a month but that has been a lie in my case. I have only been allowed one session per month and then it says I've reached...

Speedyfungames

Apr 09, 2025  on Wix

Not enough monthly recordingsYou only get 2 recordings per month. They should give us 2 per day because then you can actually learn something.

Ricardonavarrete25

Mar 17, 2025  on Wix

muy malomuy malo, no me deja anularlo, me siento estafado

Lisawoodhead68

Mar 15, 2025  on Wix

Charged renewal without prior notification.Took money from my account without any notification at all. Please refund all monies taken. I have emailed support, money taken 13.3.25 and only noticed money taken on the 16.3.25...

Sales96046

Mar 14, 2025  on Wix

Give me a refund for you unwanted app. Charged a renewal fee without any renewal notificationsJust a scam. From a free app to a almost 400$ app without even any notifications telling you that that service is gonna be renew and you'll be charge. Wix should take matter...

Thekszfamilyodysse

Mar 11, 2025  on Wix

Charged renewal fee without my knowledge and no notices until it was taken out of my accountThey are by far the worst app that I have ever used. They hid the fee and said free trial at first until they charge us almost $300 for the service one year...

Eugeartdept

Mar 03, 2025  on Wix

Charged a renewal fee without my knowledge.Terms and conditions are unclear, I found out way too late when an auto renewal hit and charged for it. It does not seem like I am the only user with this...

Tetra7030

Feb 28, 2025  on Wix

The money was withdrawn without my knowledgefirst it says it's free, then it cuts off money without your knowledge, I want the money that was cut off to be returned immediately

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