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Customer reviews: TWIPLA Website Intelligence

Develop by TWIPLA
<h3>What Merchants Think</h3> <p>Overall, merchants have mixed feelings about "TWIPLA Website Intelligence". Some appreciate the app's features when they work correctly, while others have significant concerns about its functionality, particularly with browser compatibility and billing practices. Customer support responses vary, with some users expressing satisfaction and others dissatisfaction.</p> <h3>Key Strengths</h3> <ul> <li>Problem resolution improves app usability, as seen in resolving session recording issues.</li> <li>Some users experience good support, especially in addressing subscription concerns.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Browser compatibility issues, particularly with Safari.</li> <li>Confusing billing practices and complaints about unexplained charges.</li> <li>App functionality issues reported, such as not working or not reopening.</li> <li>Poor support experiences from some merchants.</li> </ul> <h3>Final Thoughts</h3> <p>The reception for "TWIPLA Website Intelligence" is varied. While certain features are appreciated, particularly when they function correctly, consistent issues with browser compatibility and billing practices undermine overall satisfaction. Merchants considering this app should weigh these factors carefully.</p>

Reviews (1,591)

Overall rating
4.6

What Merchants Think

Overall, merchants have mixed feelings about "TWIPLA Website Intelligence". Some appreciate the app's features when they work correctly, while others have significant concerns about its functionality, particularly with browser compatibility and billing practices. Customer support responses vary, with some users expressing satisfaction and others dissatisfaction.

Key Strengths

  • Problem resolution improves app usability, as seen in resolving session recording issues.
  • Some users experience good support, especially in addressing subscription concerns.

Common Concerns

  • Browser compatibility issues, particularly with Safari.
  • Confusing billing practices and complaints about unexplained charges.
  • App functionality issues reported, such as not working or not reopening.
  • Poor support experiences from some merchants.

Final Thoughts

The reception for "TWIPLA Website Intelligence" is varied. While certain features are appreciated, particularly when they function correctly, consistent issues with browser compatibility and billing practices undermine overall satisfaction. Merchants considering this app should weigh these factors carefully.

Eatlocalnz

Oct 18, 2024  on Wix

How to stop recording my own website visitsI just installed this today. Seems ok, but how do I stop the count being gobbled up by my own website visits when I'm changing things in the Editor? Thanks.

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