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Customer reviews: TWIPLA Website Intelligence

Develop by TWIPLA
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Reviews (1,602)

Overall rating
4.6

What Merchants Think

Overall, merchants have mixed feelings about "TWIPLA Website Intelligence". Some appreciate the app's features when they work correctly, while others have significant concerns about its functionality, particularly with browser compatibility and billing practices. Customer support responses vary, with some users expressing satisfaction and others dissatisfaction.

Key Strengths

  • Problem resolution improves app usability, as seen in resolving session recording issues.
  • Some users experience good support, especially in addressing subscription concerns.

Common Concerns

  • Browser compatibility issues, particularly with Safari.
  • Confusing billing practices and complaints about unexplained charges.
  • App functionality issues reported, such as not working or not reopening.
  • Poor support experiences from some merchants.

Final Thoughts

The reception for "TWIPLA Website Intelligence" is varied. While certain features are appreciated, particularly when they function correctly, consistent issues with browser compatibility and billing practices undermine overall satisfaction. Merchants considering this app should weigh these factors carefully.

Noelhdfld

Jul 06, 2025  on Wix

Good InsightsLets me see how the site is working and what visitors are actually viewing

Energizen

Jul 05, 2025  on Wix

I like the free version of this app. It's great to see the activity on my website

Floramengue

Jul 04, 2025  on Wix

Services impeccablesJ'aime beaucoup cette application, la version gratuite est déjà excellente. La version payante offre encore plus de valeurs en fonction des données que vous voulez analyser.

Carolblankenship37

Jul 03, 2025  on Wix

Useful Breakdown of Website TrafficTWIPLA has been useful to track my website traffic with multiple areas of data breakdown so I can determine real hits from bots. It's helpful to track what activity on my end drives...

Doxa57

Jul 03, 2025  on Wix

Great SoftwareI love this app. It provides very useful information about who is looking at my websites, and especially what pages/tabs within my website. It tells me how long they looked at...

Ricardonavarrete25

Mar 17, 2025  on Wix

muy malomuy malo, no me deja anularlo, me siento estafado

Partapisdesign

Jan 22, 2025  on Wix

Please money backThis is not fair marketing - to use customer carelessness or human forgetfulness to deduct the fee for the application from the account without prior warning! It is fair practice to remind in...

Wildwomenhawaii

Nov 17, 2024  on Wix

Updated: Problem fixed!Update - TWIPLA fixed the problem and Session Recordings now work great. Through the recordings, I can see what I am doing right and to find issues on my website that I...

Mysticfalcon

Nov 06, 2024  on Wix

works!

Fb651371

Oct 29, 2024  on Wix

Great support from TWIPLA TeamA few words to express my gratitude for swift treatment of an issue linked to double subscription to TWIPLA for my WIX website. Not only was the support team reacting quick but...

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