What Merchants Think

Merchants have mixed opinions about the "Survey" app. While many appreciate its simplicity and array of features, several users have encountered technical issues and poor customer service. Overall, merchants find it useful, but there are concerns about usability and functionality.

Key Strengths

• Variety of features and options available for surveys and polls
• Ease of use once setup is complete
• Responsive and helpful customer support team
• Good integration with platforms like WIX
• Customizable to fit various needs

Common Concerns

• Initial setup can be confusing and challenging
• Reported technical issues, including login loops and failures post-upgrade
• Lack of comprehensive instructions and documentation
• Issues with accessing premium features despite upgrade
• Some users faced limitations with the free version

Final Thoughts

The "Survey" app receives praise for its flexibility and capability to fit a variety of survey needs. However, it faces criticism for its technical issues and support, impacting user experiences. Merchants value the app's potential but are cautious due to its challenges.