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Customer reviews: Survey

Develop by POWR
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Reviews (774)

Overall rating
4.4

What Merchants Think

"Polls & Surveys" is generally appreciated for its flexibility and the richness of its features. Many users find it easy to use and highly customizable, with excellent customer support that enhances the overall experience. However, some users encounter issues with instructions, setup, and service reliability, leading to a mixed overall impression.

Key Strengths

  • User-friendly interface with diverse options.
  • Excellent and responsive customer support.
  • Good integration with platforms like WIX.
  • Stable and versatile functionality for conducting surveys and polls.
  • Ability to customize and limit responses effectively.

Common Concerns

  • Need for clearer instructions and guidance on app usage.
  • Technical issues with login and subscription recognition.
  • Concerns with app reliability and maintenance.
  • Limited functionality in the free version.
  • Issues with data retention and survey analytics access.

Final Thoughts

While "Polls & Surveys" offers a robust set of features and strong customer support, it encounters usability and technical issues that may deter some users. Those looking for a flexible and feature-rich polling and survey solution might find it suitable, especially if they are willing to work through initial hurdles with the help of a responsive support team.

Jeremycooke9

May 03, 2025  on Wix

it fails- AVOID.I bought and paid for this app , I then upgraded , I then signed up directly with POWR - every element failed and now it returns 404 when I try to access...

Ontherailradio

Apr 15, 2025  on Wix

App works well - Support is excellentI'd had some issues with the app - not recognizing the paid level I was at. Irina has worked with me off and on for a couple of weeks and things are...

Avilabeachjg

Feb 24, 2025  on Wix

I dig it. It is clean. Simple. And Intuitive. The app is simple and intuitive to set up. I did have a tech issue. However, once I reached out to PWR Tech Support directly. The problem was solved. Mahalo.

Veena24

Feb 19, 2025  on Wix

Widget not loading and support not available immediatly

M00377

Jan 28, 2025  on Wix

Versatile, aesthetic and affordable choiceThis plugin is easy to use and has enough setup options necessary to start almost any type of surveys. It is integrated well with WIX, which means surveys/polls I created blend in naturally...

Robmbell8

Jan 19, 2025  on Wix

I liked the installation. Haven't used it just yet.The support from powr was excellent. Luis was lightening fast and everything he told me was clear... and worked!

Lynndeehamilton

Dec 04, 2024  on Wix

Excellent Customer Service in ChatI had the most helpful person help me in the chat. Luiz Campos was friendly, efficient and went above and beyond to help me fix my issues. Thank you!

Coloradostatemeeting

Oct 08, 2024  on Wix

Great tech support!

1rmontenegro11

Sep 04, 2024  on Wix

Good Integration with Wix and Support!

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