Taranker.Com Logo
  1. Home
  2. Wix
  3. Customer reviews: Survey
Survey logo

Customer reviews: Survey

Develop by POWR
View info

Reviews (774)

Overall rating
4.4

What Merchants Think

"Polls & Surveys" is generally appreciated for its flexibility and the richness of its features. Many users find it easy to use and highly customizable, with excellent customer support that enhances the overall experience. However, some users encounter issues with instructions, setup, and service reliability, leading to a mixed overall impression.

Key Strengths

  • User-friendly interface with diverse options.
  • Excellent and responsive customer support.
  • Good integration with platforms like WIX.
  • Stable and versatile functionality for conducting surveys and polls.
  • Ability to customize and limit responses effectively.

Common Concerns

  • Need for clearer instructions and guidance on app usage.
  • Technical issues with login and subscription recognition.
  • Concerns with app reliability and maintenance.
  • Limited functionality in the free version.
  • Issues with data retention and survey analytics access.

Final Thoughts

While "Polls & Surveys" offers a robust set of features and strong customer support, it encounters usability and technical issues that may deter some users. Those looking for a flexible and feature-rich polling and survey solution might find it suitable, especially if they are willing to work through initial hurdles with the help of a responsive support team.

Kprokop6

Apr 30, 2025  on Wix

WorstBuyer Beware. Login was a perpetual loop, the counter was always a page behind because it started at 0, the upgrade I purchased said it would allow for 12 pages but it wouldn't let...

Tim14381

Apr 25, 2025  on Wix

Find another AppCouldn't even figure out how to get the app to work or put it on our website. And won't refund monthly subscriptions - so beware. I'm a pretty seasoned website builder and couldn't...

Hello8032888

Mar 24, 2025  on Wix

lots or errors

Stephqrh

Feb 23, 2025  on Wix

Not impressed. trying to login is a continuous circle :(

Forpupteam

Feb 19, 2025  on Wix

Worst Customer service I have ever come acrossWhen it works , it works well but God forbid if there is a problem, do not expect customer care to help you at all. I have been a paid user but they dont...

Forpupteam

Feb 19, 2025  on Wix

Worst Customer service I have ever come acrossUpdate - I was helped later by a considerate customer care represntattive -Richarde-. I appreciate the support and hope to keep getting it . Thanks ---------------------------------------------------------------------------------------When it works , it works well...

Audiobookspecialist

Feb 13, 2025  on Wix

Not workingInstalled a paid version on site. Won't let me edit the window, just keeps looping back to sign in and nothing happens. Finally had to delete it as it was sitting on my...

Audiobookspecialist

Feb 13, 2025  on Wix

BewareUPDATE; refuses to refund the pro version we paid for and sent me another of his customers private data by mistake, Installed a paid version on site. Won't let me edit the window,...

Mortenbrando

Sep 07, 2024  on Wix

Bad user experienceAfter upgrading twice to Pro the system still doesn't recognize it. Instead it limits my possibilities of adding elements to my survey to only 20! The support is missing. Very bad impression. Will...

Scroll to Top