Lucky Orange: Conversion Optimization Suite

About Lucky Orange: Conversion Optimization Suite

Built by Lucky Orange

Description

Find out why your visitors never convert into customers

See why your visitors don’t convert

Visitor Recordings

Watch anonymous recordings of visitors navigating and interacting with your site, just like watching a movie. You will be able to see every mouse movement, click, and scroll.

Heat Maps

Aggregate thousands of visitors’ browsing data and website statistics into gorgeous heat maps which show you how people click, move, and scroll all the pages of your site.

Polls

Ask your customers quick and non-intrusive questions, such as "Is there anything preventing you from purchasing today?" Gain valuable and actionable information directly from your visitors.

Form Analytics

Discover the key fields on your forms where customers are abandoning. Learn what fields are taking too long to finish, are being repeated due to errors, and cause the most abandonment.

Support & Sales Chat

Talk directly with your customers with our fully featured chat system. You can even watch their screen while you chat, as well as point to areas directly on their screen.

Pros

Visitor Recordings: Allows for detailed observation of visitor behavior as if watching a movie, capturing mouse movements, clicks, and scrolls.
Heat Maps: Provides aggregated browsing data to visualize visitor interaction patterns across web pages.
Polls: Offers tools for direct customer feedback through quick, non-intrusive questions, aiding in conversion rate optimization.
Form Analytics: Identifies problematic form fields that cause customer abandonment, helping improve form completion rates.
Support & Sales Chat: Includes a fully featured chat system that enables direct communication with customers, with screen-sharing capabilities for enhanced support.

Cons

Privacy Concerns: Visitor recordings and screen sharing may raise privacy concerns among users.
Complexity: The array of features could be overwhelming for first-time users or those with limited technical expertise.
Resource Intensive: Processing recordings, heat maps, and other data might require significant system resources, potentially impacting website performance.
Learning Curve: Advanced analytics and feature-rich environment may require a steep learning curve for effective use.
Potential for Over-reliance: Businesses might rely too heavily on software insights without considering qualitative aspects of customer experience.