Ecwid Customer interaction apps 2025

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Winback: SMS Marketing

Boost profits with personalized, compliant SMS marketing and real-time engagement. Show more

Winback: SMS Marketing is your go-to solution for amplifying revenue through strategic SMS campaigns. Our platform is expertly designed to expand your SMS subscriber list while ensuring compliance with legal standards at every opt-in point, allowing you to concentrate on business growth. Customer engagement is paramount; every response to your SMS campaigns is directed to your Winback inbox, enabling direct and personalized interactions. You can address inquiries, suggest products, and request feedback in real-time, enhancing the customer experience. Key features of our app include subscriber list expansion, seamless real-time engagement, and integration with Ecwid stores for valuable insights into campaign performance and customer behavior. Plus, you can easily track additional sales and revenue generated through your SMS initiatives. With Winback, enjoy a robust platform that makes SMS marketing effortless and effective, taking your business to new heights with just a few clicks.

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Real-time engagement

Track sales

Subscriber list expansion

Ecwid integration

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Essentials: All-in-One Marketing

8.1

2 Reviews

"Enhance eCommerce: Optimize UX, track conversions, and boost social engagement." Show more

Essentials: All-in-One Marketing is a dynamic app designed to elevate your online shop's user experience with a growing suite of mini-apps. Each mini-app is crafted to tackle different aspects of user interface and experience, enabling you to select features and only pay for those you use. The Insightful Color Swatch Option enhances customer engagement by allowing shoppers to visually interact with product variants, enhancing both appeal and usability. With the Sticky 'Add to Cart' & 'Cart' Button, customers can effortlessly continue shopping without the hassle of scrolling back, ultimately improving conversion rates. The app's Conversion Tracker simplifies installing and managing social pixels and tags, providing actionable insights to optimize marketing campaigns and track performance seamlessly. Additionally, Essentials offers free Follow Us floating bars to expand your social media reach across platforms like Instagram, Facebook, TikTok, Twitter, and Weibo, boosting traffic and potential sales. With continuous updates and development, this app ensures your e-commerce site remains cutting-edge and user-friendly.

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Sticky add to cart

Color swatch option

Conversion tracker

Social follow bar

Easy messaging access

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Lucky Orange: Conversion Optimization Suite

$10-$50 / Month

8.1

1 Reviews

Optimize conversions with visitor recordings, heat maps, polls, and chat support. Show more

Lucky Orange: Conversion Optimization Suite is a comprehensive tool designed to enhance website conversions by providing insightful data on user behavior. It offers Visitor Recordings, enabling you to watch how anonymous users interact with your site, capturing every mouse movement, click, and scroll for in-depth analysis. The app features Heat Maps that compile browsing data into visual aids, showing the most and least engaging areas of your website. With Polls, you can engage visitors with quick questions to uncover barriers to conversion directly from your audience. The Form Analytics tool provides insights into where and why users abandon forms, helping you optimize for better completion rates. Additionally, Lucky Orange includes a Support & Sales Chat system, allowing real-time communication with customers, including screen-sharing and interactive guidance features. This suite equips you with powerful tools to understand user behavior and make data-driven improvements for increased conversions.

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Live chat

Heat maps

Visitor recordings

Poll questions

Form analytics

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Insightful LinkedIn Pixel

$12.95 / Month

(1.7/5)

2 Reviews

LinkedIn conversion tracking, no code interaction required. Show more

Insightful LinkedIn Pixel is a powerful tracking tool designed to optimize your advertising efforts with precise data collection using the LinkedIn insight tag. It conveniently eliminates the need to directly interact with your store's codebase, facilitating seamless LinkedIn conversion tracking. The app allows you to create custom rules, known as triggers, enabling you to tailor the tracking to specific events relevant to your business goals. By leveraging these custom triggers, you can gain deeper insights into your campaign performance. Furthermore, with its robust analytics, you can easily identify and analyze your best-performing ads, empowering you to make informed marketing decisions. Insightful LinkedIn Pixel is the ideal solution for enhancing your LinkedIn ad strategy with minimal technical hassle.

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Simple conversion tracking

Custom tracking triggers

Ad performance analysis

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Zon Customer Accounts & Return

$9.99-$29.99 / Month

8.5

55 Reviews

Drive sales and customer interaction using a customer portal Show more

Zon Customer Accounts & Return is a dynamic app designed to transform mundane customer accounts into engaging, branded portals that enhance customer lifetime value and drive repeat sales. The app offers extensive customization options, allowing you to personalize the aesthetics, create custom navigation, and incorporate unique content and pages to craft an account experience that aligns with your brand identity. By integrating with your existing Shopify apps and a variety of additional features, Zon empowers you to expand functionality effortlessly. Key features include a captivating wishlist feature to encourage future purchases, comprehensive order history and re-order capabilities, and essential elements like a Contact-us button and Recently viewed items. The app ensures customers have clear and easy access to their vital account, order, and shop information, helping establish a distinctive presence for your business. With Zon, you can provide an improved, functional account page experience that not only meets customers' needs but also actively contributes to your revenue growth.

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Wishlist feature

Recently viewed items

Custom fields

Order history

Custom widget

Custom navigation

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Enhanced Customer Notes by oBundle

Chat-style notes for improved customer interaction on BigCommerce stores. Show more

Enhanced Customer Notes by oBundle is a transformative app designed specifically for BigCommerce users, aimed at upgrading customer communications through a sleek, chat-like interface. This innovative tool replaces outdated standard customer notes, offering an intuitive platform for interaction that enhances both customer engagement and satisfaction. It's perfect for businesses looking to make customer interactions more personal, professional, and impactful. By using Enhanced Customer Notes, online stores can foster stronger relationships with their customers, ensuring a seamless and effective communication experience. Easy to implement and use, this app is an essential upgrade for anyone serious about enhancing their customer service capabilities. Transform your BigCommerce store today with Enhanced Customer Notes by oBundle and take your customer connections to the next level.

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Enhanced communication

Chat-style interface

Improved customer interaction

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Spiff 3D Product Customizer

"Customize products in 3D with Spiff, enhancing BigCommerce interaction." Show more

Spiff 3D Product Customizer is a powerful plugin designed to enhance the online shopping experience by integrating with BigCommerce. This app allows customers to visualize and personalize products in a dynamic 3D environment, offering a cutting-edge way to engage with potential purchases. By enabling users to interact with product models using a mouse on desktop or fingers on mobile devices, Spiff provides an immersive shopping experience that helps reduce pre-purchase anxiety and cart abandonment. With real-time customization capabilities, customers can see exactly how a product will look with their chosen modifications, boosting confidence in their buying decisions. Spiff 3D Product Customizer not only elevates product presentation but also elevates user satisfaction by making customization intuitive and exciting. Whether adjusting colors, adding text, or altering design elements, customers can see their changes instantly, making e-commerce shopping more interactive and personalized.

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Reduces cart abandonment

Real-time customization

3d product visualization

Interactive product model

Enhanced customer journey

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Mega Click To Call Button

8.2

3 Reviews

Enhance customer interaction with a customizable floating call Show more

Mega Click To Call Button is a powerful app designed to boost customer interaction on your store with a floating call button feature. It allows customers to reach out with just one click, enhancing convenience and communication. You can easily customize the button’s icon, color, and position to seamlessly align with your store’s design, ensuring a consistent visual experience for users. Designed primarily for mobile users, this app also supports right-to-left (RTL) languages like Arabic and Hebrew, making it accessible to a broader audience. Personalize the call button by adding custom text and agent information, ensuring a tailored experience for each customer interaction. The app seamlessly integrates into your store, offering a user-friendly, SEO-friendly solution to enhance customer engagement and accessibility. With Mega Click To Call Button, you create a direct line of communication with your customers, fostering stronger relationships and improved service.

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Floating call button

Customizable icon

Seo-friendly

User-friendly

Rtl language support

Customizable color

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Contact form Master

$3.99 / Month

8

28 Reviews

Stylish contact us / contact form widget with tones of feature Show more

Contact Form Master is a user-friendly app designed to enhance customer interactions on your website through a seamless and private contact form experience. Prioritizing simplicity and customer experience, this app is perfect for non-tech-savvy users, allowing for quick installation and management of contact forms with just a few clicks. The app offers a simultaneous preview feature, enabling real-time viewing of the "Contact Us" form during creation, ensuring a tailored fit to your website's aesthetic. Users can add multiple forms across different pages, each fully customizable in terms of fonts, colors, and styles to match the store's branding. With features like file upload, this app expands communication possibilities while maintaining ease of use. Absolutely no coding is required, as the app includes an intuitive one-click installation process for any page on your site.

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Multiple forms

File upload

No coding needed

Font customization

1-click install

Simultaneous preview

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Auction Pro

$15-$25 / Month

9.1

17 Reviews

Increase sales and attract more customers with auctions Show more

Auction Pro is an innovative mobile application designed to streamline the auction experience for both buyers and sellers. It offers a user-friendly interface with intuitive navigation, making it easy for users to list items, place bids, and track auctions in real-time. Sellers can effortlessly upload images, provide detailed descriptions, and set starting bids to attract potential buyers. Meanwhile, buyers can explore a wide range of categories, set alerts for specific items, and engage in competitive bidding. With secure payment gateways and robust privacy features, Auction Pro ensures a safe and reliable transaction process. Additionally, the app includes advanced search filters and personalized recommendations to enhance user experience. Whether you're a seasoned auctioneer or a first-time bidder, Auction Pro is your go-to platform for convenient and efficient auctioning.

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Real-time updates

Increase sales

Attract customers

Create auctions

Bid management

Custom auction settings

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Verifast AI Chatbot +Sales Bot

$59-$119 / Month

9.2

50 Reviews

Provide personalised interaction to customers with AI Show more

Verifast AI Sales Chatbot revolutionizes online retail by transforming static Shopify stores into dynamic, interactive shopping experiences. Acting as a 24/7 AI sales agent, this powerful tool is deeply integrated with your product data and brand voice to deliver personalized and engaging customer interactions. Its human-like conversations can be conducted in over 100 languages, ensuring that every visitor's question is met with a responsive, informed, and empathetic answer. Customers receive tailored product recommendations based on their concerns, goals, and demographics, which helps to increase satisfaction and loyalty. The Verifast AI also excels in driving sales closure and upselling through timely nudges, offers, reviews, and product combos. Beyond just aiding sales, it captures valuable user insights and attributes, providing retailers with actionable data to refine their marketing strategies. Whether it's assisting with order tracking, abandoned cart recovery, or simply providing friendly support, Verifast AI ensures that no customer leaves your store unattended.

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Personalized customer interaction

Automated sales conversations

Engagement to conversion

Ai-powered responses

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StoreMind

$24.99-$369.99 / Month

Product AI & Intelligent Store Assistant to Manage Engagement Show more

StoreMind is an innovative app designed for merchants looking to enhance their customer experience with interactive technology. Offering Generative AI store assistants, it provides 24-hour help and support, ensuring that customers receive real-time assistance with their orders or any shopping queries. By utilizing access to the product catalogue and customer order histories, StoreMind's assistant chatbots deliver tailored and personalized interactions. The app generates unique product chatbots from detailed product descriptions and attributes, which not only fosters user engagement but also boosts sales. With unparalleled data collection capabilities, StoreMind gathers valuable insights into customer interactions, helping businesses make informed decisions. Easily integrated with any e-commerce platform, StoreMind offers a seamless and engaging user experience that elevates customer interaction to the next level.

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Seamless integration

Customer engagement

Data collection

Product descriptions

Ai chatbots

Sales booster

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Shake Add to Cart Button ‑ Pop

$1.99 / Month

Enhance user engagement with animated 'Add to Cart' button Show more

Shake Add to Cart Button - Pop is a dynamic app designed to enhance the user experience on Shopify stores by adding a customizable shake animation to the "Add to Cart" button. This engaging feature is seamlessly integrated with Shopify 2.0 themes, making it an effortless addition for store owners looking to capture the attention of their shoppers. Users can personalize the animation by adjusting its duration and delay, tailoring it to fit their store's unique style. Unlike many other apps, Shake Add to Cart Button prioritizes customer privacy by not collecting or storing any user data, ensuring a reliable and secure enhancement for your store. By focusing solely on boosting engagement and interaction, this app offers a straightforward yet effective way to elevate the shopping experience without any technical hassle.

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Seamless integration

Customizable animation

No data storage

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Comments by POWR

$3.19 / Month

(4/5)

382 Reviews

"Engage and moderate website comments for vibrant community interaction." Show more

The Comments by POWR app is a versatile tool designed to boost user engagement on your website by allowing visitors to leave comments and join discussions. With features that enable authentication through Facebook and Google, it provides a seamless and secure experience for users. Site administrators can maintain content quality through a robust moderation system which includes automatic email alerts for new comments and the option to approve comments before they're published. The app supports lively interaction with threaded replies and the option for anonymous commenting, encouraging broader participation. Users have full customization control, allowing them to tailor the appearance through various templates, colors, and fonts, ensuring the comments section aligns with their site's design. For deeper insights, comments can be exported in CSV format for analysis. Support is readily available through weekday chat or 24/7 email assistance from POWR professionals.

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Email alerts

Template customization

Csv export

Threaded replies

Collect and display

Approve before posting

Add to Site

BestChat Live chat bot

6.1

6 Reviews

"Unify customer interaction with real-time chat, tracking, and engagement tools." Show more

BestChat Live Chat Bot is a dynamic communication tool designed to enhance interaction between businesses and their website visitors. It allows real-time communication through text, stickers, and images, providing a comprehensive customer engagement experience. The app features advanced tracking capabilities, enabling businesses to identify their customers and monitor which pages are being visited, offering valuable insights into customer behavior. BestChat functions as a unified customer care platform, streamlining all messages into one accessible location to help businesses improve response times, resolve inquiries, and drive sales. The platform supports multiple websites and can be seamlessly integrated with third-party management systems, ensuring versatility and ease of use. Customization options, such as adding your logo and tailoring the chat box, allow you to maintain your brand identity effortlessly. With robust data security through SSL encryption and round-the-clock customer support, BestChat ensures both protection and reliability for your communication needs.

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Multi-channel support

Visitor tracking

Third-party integration

Real-time chat

Offline chatbot

Customizable chat box

Add to Site

Website Chat Button by Kommo

$12.5-$37.5 / Month

Streamline communication with a customizable chat button for seamless customer interaction. Show more

The Website Chat Button by Kommo is a powerful tool that seamlessly integrates a chat button into your website, allowing visitors to communicate using their preferred messaging apps. By converging various communication channels such as messengers, email, SMS, and live chat into a single inbox, it facilitates efficient team collaboration and client interaction. With a unified platform, team members can access comprehensive client information, manage tasks, and initiate chats or calls directly from the lead profile. The app enhances sales and communication processes through automation with tools like Salesbot and customizable templates. Businesses can personalize the chat experience by configuring welcome messages, chatbots, and automated replies, all while aligning the chat button's style with their brand identity. The easy setup process ensures seamless connectivity with customers, offering a convenient and efficient means to handle inquiries and feedback across popular messaging platforms.

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Seamless integration

Customizable chat button

Unified messaging inbox

Automated communication tools

Lead profile management

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Wizy Flipbook

(1/5)

1 Reviews

Download now and start creating your product catalogs Show more

Wizy Flipbook is a powerful tool designed to enhance customer engagement by transforming static product catalogs into dynamic, interactive experiences. With Wizy Flipbook, you can effortlessly create and export your product catalogs as PDFs, providing a sleek digital presentation for your offerings. The app offers a variety of professionally designed templates, allowing you to tailor your catalogs with customized colors, images, and collections to suit your brand's identity. A "Buy Now" button can be seamlessly integrated into your digital catalogs, streamlining the purchasing process directly from the catalog itself. Whether you're showcasing new products or updating existing collections, Wizy Flipbook makes it easier to connect with customers by presenting your products in an engaging and visually appealing manner. This user-friendly platform empowers businesses to elevate their marketing materials and effectively communicate their brand story.

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Buy now button

Professional templates

Create product catalogs

Pdf exports

Customize colors/images

Customize collections

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YouKnowMeBest Social Shopping

$4.99-$9.99 / Month

(3/5)

1 Reviews

Social shopping. Customers share their cart and ask for advice

Product recommendation

Social interaction

Connect social media

Share wishlist/cart

Vote & recommend

Gain new customers

Install App

Sync ‑ ADA WCAG Accessibility

$10 / Month

Start your accessibility journey to ADA and WCAG compliance. Show more

Sync ‑ WCAG Accessibility is a comprehensive app designed to enhance web accessibility for individuals with disabilities, ensuring an inclusive online experience. By adhering to WCAG standards, this app provides crucial interaction assistance to those with sight, audio, and text-related challenges. With over 35 customizable content changes, users can optimize text size, apply color coding, and leverage interactive responsiveness to meet diverse accessibility needs. Ideal for Shopify store owners, Sync ‑ WCAG Accessibility helps sites become ADA compliant, promoting a socially responsible digital presence. Through robust and intuitive features, the app enables all users to fully engage with website content, supporting both accessibility and inclusivity objectives. Whether you're aiming to expand your audience or fulfill legal accessibility requirements, this app offers a versatile and effective solution.

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Color coding

Content changes

Text enlargement

Interactive responsiveness

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Wix Comments

(3.5/5)

81 Reviews

Enhance site interaction with customizable comments, reactions, and feedback options. Show more

Wix Comments is a versatile and customizable widget designed to enhance your website's community engagement by allowing site visitors to leave comments and feedback. This tool offers a multitude of design options, enabling you to tailor the comment display, design, and layout to perfectly align with your site’s aesthetic. You can manage user interactions by adding features like emoji reactions, upvotes, and downvotes, or choose to disable reactions entirely to suit your preferences. The app allows you to highlight and pin featured comments, ensuring important contributions are easily visible. Additionally, it supports collecting ratings and testimonials, turning comments into valuable reviews. With Wix Comments, you can customize text, widget elements, and decide on the level of anonymity for commenters. Effortlessly manage and respond to feedback from a centralized dashboard, with the flexibility to add as many widgets as needed across your site to enrich community interaction.

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Emoji reactions

Customizable comments

Featured comments

Dynamic pages support

Manage comments dashboard

Guest commenting

Add to Site

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